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360 Resourcing Solutions Logo 360 Resourcing Solutions · Real Estate

Rentals Manager

Jersey, St Helier Employment contract · Job Posted May 03, 2026
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Job Description

To lead the Rentals Department and ensure the efficient management, marketing, and letting of all landlords residential property portfolios. The Rentals Manager will oversee all operational, financial, and compliance aspects of the department while ensuring a first-class service to landlords and tenants.

Job Responsibility

  • Manage the day-to-day operations of the Rentals Department, ensuring smooth running of all lettings, renewals, and property management functions
  • Oversee the team’s workflow, delegating responsibilities to maximise productivity and maintain even workload distribution
  • Build and maintain strong relationships with landlords, acting as the main point of contact for all escalated matters and providing up to date valuations, renewals, and feedback on viewings when necessary
  • Oversee and implement compliance across the portfolio, ensuring adherence to housing regulations, tenancy deposit schemes, safety checks, and company policy
  • Monitor bad debts, landlord payments, and team performance metrics, preparing daily, monthly management reports both locally and to IOM where necessary
  • Liaise closely with the Sales Department to ensure smooth handovers of new yield stock from the developments to rental management
  • Guide the Residential Property Management Coordinator on maintenance requests, liaising with contractors to ensure prompt resolution
  • Support HR with recruitment, onboarding, and professional development of team members
  • Authorise tenancy agreements, deposit releases, rental adjustments and expenses
  • Represent the Rentals Department in internal meetings and at relevant industry or stakeholder events.

Requirements

  • Proven experience in residential lettings or property management, ideally with leadership responsibility
  • Strong organisational and communication skills
  • Sound understanding of Jersey housing regulations and tenancy law
  • Competent with property management systems (Coins, Reapit, or similar)
  • High attention to detail, analytical ability, and strong problem-solving skills
  • Professional, calm, and confident under pressure.

What we offer

  • Competitive salary plus commission
  • 25 days’ holiday plus bank holidays
  • Private medical insurance
  • Life assurance (3x salary, with option to increase to 4x)
  • Employee assistance programme
  • Flexible benefits, including retailer and gym discounts
  • Cycle-to-work scheme
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