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SIXT Australia is looking for a Rental Sales Agent (Customer Experience Agent) to join the dynamic team at Launceston Airport. The role involves ensuring customer satisfaction, managing the fleet of vehicles, and handling various tasks at the branch. The agent will be the first point of contact, handling rental agreements, tailoring offers, managing bookings via tech platforms, and championing SIXT's premium service standards.
Job Responsibility:
First point of contact for customers
Handle rental agreements and customer inquiries
Tailor offers based on available products and fleet
Efficiently manage bookings and customer data via tech platforms
Champion SIXT Australia’s values and premium service standards, compliance and operating protocols
Requirements:
Sales expertise
Passion for providing premium service
Excellent communication and teamwork skills
Proactive in seeking performance opportunities
Strong time management and adaptability
Resilience in a fast-paced environment
Strong computer literacy
Strong attention to detail and data integrity
Flexibility to work a rotating roster from 6AM to midnight, Monday to Friday, including school holidays, weekends, and public holidays
Current provisional or full driver's license
Working rights in Australia
Nice to have:
Experience in sales in retail, dealership, technology, insurance or real estate
What we offer:
Uncapped bonuses for top-tier sales and service performance
Uniform provided
Staff car parking provided
Travel discounts on SIXT car rental, cruises, and accommodation at NRMA Holiday Parks and Resorts
Complimentary myNRMA Rewards membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants
Discounts on a range of NRMA personal insurance products including car, home & travel
Career progression and relocation opportunities within the NRMA Group