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Rental Sales Agent / Customer Service Representative

Australia, Devonport · Job Posted February 22, 2026
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Job Description

This Rental Sales Agent is the face of our brand! In this position you will interact with our customers at the rental counter while marketing products and services, completing rental bookings and responding to general customer inquiries.

Job Responsibility

  • Establishing customer car rental needs by actively listening
  • Review ABG’s various add on’s and services to determine what may best suit the customer
  • Communicate rental procedures and guidelines effectively
  • Complete rental bookings in a timely, efficient and accurate manner
  • Answering customer questions and inquiries

Requirements

  • Applicants must have a full and valid driver’s licence
  • Minimum availability of 4 days per week
  • Ability to work in a fast paced environment while delivering exceptional customer service
  • Previous experience within retail, hospitality, customer service, sales or similar roles
  • Ability to follow procedures and adhere to company guidelines and standards
  • Comfortable learning and using various computer systems to accurately input rental information

What we offer

  • Competitive Rate + loadings + performance Bonuses
  • Employee discounts on car rental across Avis Budget Group
  • Full training provided
  • Wellbeing programme including discounted life insurance options + discounted health cover + superannuation options
  • Access to Perkbox – discounts and offers with hundreds of retailers and big brands
  • Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing

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