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Rental Operations Agent

avisbudgetgroup.com Logo

avis budget group

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Location:
United Kingdom , Edinburgh

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Contract Type:
Employment contract

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Salary:

25500.00 GBP / Year

Job Description:

Are you brilliant at creating unbeatable experiences that keep customers coming back time and again? Do you feel comfortable understanding and promoting the extra products and services that suit each person’s needs? Do you want to join us on our journey of becoming the best vehicle rental company in the world? If so, this is the role you’re looking for! You will work in a fast-paced environment placing the customer at the heart of everything you do. We pride ourselves on delivering unbeatable service and creating an environment where we can celebrate and recognise our employees for the great job they do!

Job Responsibility:

  • Owning the full rental experience from vehicle preparation, interacting with customers to handling returns
  • Providing excellent face-to-face customer service
  • Being a brand ambassador – positively promoting our products and services
  • Working towards targets to increase productivity and sales

Requirements:

  • Customer service experience
  • Excellent communication skills
  • Team-player
  • Friendly, positive, 'can-do' attitude
  • A full valid driving licence with 12 months' experience

Nice to have:

Someone who enjoys working flexibly as the role is annualised hours based and who likes taking on a variety of different tasks

What we offer:
  • Free parking
  • Uniform
  • 33 days holiday inclusive of bank holidays
  • A discount account, giving you access to perks, including free drinks, cinema tickets, shopping discounts, online GP appointments, fitness classes, learning courses and much more
  • Employee Assistance Programme (EAP) provided by Health Assured – 24/7 support for your mental health and wellbeing
  • Employee discounts on car rental across Avis Budget Group (including Zipcar)
  • Opportunity to earn monthly commission

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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