Rental Operations Agent Job at avis budget group (Bristol)

Cs operations agent - dutch speaking

As a Dutch-speaking Customer Support Operations Agent, you’ll be the first point...

Location

Salary:

Not provided

Bolt

Expiration Date

Until further notice

Requirements

Fluent in Dutch (C1 or above) and English
Experience in customer support or similar fast-paced, user-facing roles
Clear and effective communication with a strong customer-centric mindset
Attention to detail and commitment to process adherence and quality outcomes
Adaptable, eager to learn, and comfortable supporting across multiple verticals
Self-motivated and accountable for performance metrics and productivity
Enjoy being part of a team and contribute to a positive, solution-oriented shift culture, including night shifts

Job Responsibility

Handle customer inquiries across chat, email, or voice (depending on shift) with empathy, speed, and accuracy
Resolve issues related to rides, orders, rentals, payments, cancellations, and other vertical-specific concerns
Follow SOPs, internal workflows, and macros to deliver consistent, high-quality support within SLA targets
Ensure proper case tagging for analytics, and flag unclear processes or technical issues for improvement
Maintain up-to-date product knowledge across all Bolt verticals and participate in regular training sessions
Collaborate with team leads and agents to maintain queue balance and support during critical shift moments

What we offer

Rewarding salary and stock option package
Flexibility of working in a hybrid mode
Take care of your physical and mental health with wellness perks

Operations Support Agent

We are seeking digital experienced and helpful individuals like you to join our ...

Location

Dominican Republic , Punta Cana

Salary:

409100.00 DOP / Year

TUI

Expiration Date

Until further notice

Requirements

Good administration skills, strong planning, organisation and confident with technology
High level of attention to detail with the ability to manage multiple tasks and conflicting priorities without losing focus on planning ahead
A genuinely helpful, flexible and professional personality
A culturally intelligent individual, exceptional dealing with ambiguity, within a global perspective and a multinational environment
Excellent communication skills, both verbal and written in English and Spanish is required for this role
A collaborative team player who wants to learn, grow and embrace the digital culture

Job Responsibility

Manage petty cash transactions for small expenses as well as cash reconciliations
Office facilities daily maintenance (office supplies, building maintenance, reception, courier etc.)
TUI Rep support in destination, assisting the onboarding and off boarding process related to Flights, HR, documents/tasks, Visas, providing and activating any payment cards
Assisting in the device management, register the devices given to reps and assist with any queries related to set up/ connection etc.
Placing orders and delivering of uniforms to reps or destination staff and assist when needed, in the contracting of staff accommodation and car rental
At the initial and final setting of the season, assist in related health and safety checks for staff accommodation
Assisting operations support HUB with any ad- hoc local staff commissions and Source Market support related to destination queries

What we offer

14 days of Holiday (on a full year) + we give you two extra days (on your Birthday and one Happy day)
We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons
Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub

Fulltime

New

Rental Operations Agent

Are you brilliant at creating unbeatable experiences that keep customers coming ...

Location

United Kingdom , Edinburgh

Salary:

25500.00 GBP / Year

avis budget group

Expiration Date

Until further notice

Requirements

Customer service experience
Excellent communication skills
Team-player
Friendly, positive, 'can-do' attitude
A full valid driving licence with 12 months' experience

Job Responsibility

Owning the full rental experience from vehicle preparation, interacting with customers to handling returns
Providing excellent face-to-face customer service
Being a brand ambassador – positively promoting our products and services
Working towards targets to increase productivity and sales

What we offer

Free parking
Uniform
33 days holiday inclusive of bank holidays
A discount account, giving you access to perks, including free drinks, cinema tickets, shopping discounts, online GP appointments, fitness classes, learning courses and much more
Employee Assistance Programme (EAP) provided by Health Assured – 24/7 support for your mental health and wellbeing
Employee discounts on car rental across Avis Budget Group (including Zipcar)
Opportunity to earn monthly commission

Fulltime

New

Rental Operations Agent

Are you brilliant at creating unbeatable experiences that keep customers coming ...

Location

United Kingdom , Heathrow Airport T2 T3. T4

Salary:

26265.00 GBP / Year

avis budget group

Expiration Date

Until further notice

Requirements

Customer service experience
Excellent communication skills
Team-player
Friendly, positive, ‘can-do’ attitude
Someone who enjoys working flexibly as the role is annualised hours based and who likes taking on a variety of different tasks
A full valid driving licence with 12 months’ experience

Job Responsibility

Owning the full rental experience from vehicle preparation, interacting with customers to handling returns
Providing excellent face-to-face customer service
Being a brand ambassador – positively promoting our products and services
Working towards targets to increase productivity and sales

What we offer

Free parking
Uniform
33 days holiday inclusive of bank holidays
A discount account, giving you access to perks, including free drinks, cinema tickets, shopping discounts, online GP appointments, fitness classes, learning courses and much more
Employee Assistance Programme (EAP) provided by Health Assured – 24/7 support for your mental health and wellbeing
Employee discounts on car rental across Avis Budget Group (including Zipcar)
Opportunity to earn monthly commission

Fulltime

New

Rental Operations Agent

Are you brilliant at creating unbeatable experiences that keep customers coming ...

Location

United Kingdom , Victoria Local Market

Salary:

26265.00 GBP / Year

avis budget group

Expiration Date

Until further notice

Requirements

Customer service experience
Excellent communication skills
Team-player
Friendly, positive, ‘can-do’ attitude
A full valid driving licence with 12 months’ experience

Job Responsibility

Owning the full rental experience from vehicle preparation, interacting with customers to handling returns
Providing excellent face-to-face customer service
Being a brand ambassador – positively promoting our products and services
Working towards targets to increase productivity and sales

What we offer

Free parking
Uniform
33 days holiday inclusive of bank holidays
A discount account, giving you access to perks, including free drinks, cinema tickets, shopping discounts, online GP appointments, fitness classes, learning courses and much more
Employee Assistance Programme (EAP) provided by Health Assured – 24/7 support for your mental health and wellbeing
Employee discounts on car rental across Avis Budget Group (including Zipcar)
Opportunity to earn monthly commission

Fulltime

New

Rental Operations Agent

Are you brilliant at creating unbeatable experiences that keep customers coming ...

Location

United Kingdom , Edinburgh

Salary:

25500.00 GBP / Year

avis budget group

Expiration Date

Until further notice

Requirements

Customer service experience
Excellent communication skills
Team-player
Friendly, positive, ‘can-do’ attitude
A full valid driving licence with 12 months’ experience

Job Responsibility

Owning the full rental experience from vehicle preparation, interacting with customers to handling returns
Providing excellent face-to-face customer service
Being a brand ambassador – positively promoting our products and services
Working towards targets to increase productivity and sales

What we offer

Free parking
Uniform
33 days holiday inclusive of bank holidays
A discount account, giving you access to perks, including free drinks, cinema tickets, shopping discounts, online GP appointments, fitness classes, learning courses and much more
Employee Assistance Programme (EAP) provided by Health Assured – 24/7 support for your mental health and wellbeing
Employee discounts on car rental across Avis Budget Group (including Zipcar)
Opportunity to earn monthly commission

Fulltime

New

Rental Operations Agent

You will work in a fast-paced environment placing the customer at the heart of e...

Location

United Kingdom , London

Salary:

Not provided

avis budget group

Expiration Date

Until further notice

Requirements

Customer service experience
Excellent communication skills
Team-player
Friendly, positive, ‘can-do’ attitude
A full valid driving licence with 12 months’ experience

Job Responsibility

Owning the full rental experience from vehicle preparation, interacting with customers to handling returns
Providing excellent face-to-face customer service
Being a brand ambassador – positively promoting our products and services
Working towards targets to increase productivity and sales

What we offer

33 days holiday inclusive of bank holidays
A discount account, giving you access to perks, including free drinks, cinema tickets, shopping discounts, online GP appointments, fitness classes, learning courses and much more
Employee Assistance Programme (EAP) provided by Health Assured – 24/7 support for your mental health and wellbeing
Employee discounts on car rental across Avis Budget Group (including Zipcar)
Opportunity to earn monthly commission

Fulltime

New

Rental Operations Agent

You will work in a fast-paced environment placing the customer at the heart of e...

Location

United Kingdom , Battersea, London

Salary:

15759.00 GBP / Year

avis budget group

Expiration Date

Until further notice

Requirements

Customer service experience
Excellent communication skills
Team-player
Friendly, positive, ‘can-do’ attitude
A full valid driving licence with 12 months’ experience

Job Responsibility

Owning the full rental experience from vehicle preparation, interacting with customers to handling returns
Providing excellent face-to-face customer service
Being a brand ambassador – positively promoting our products and services
Working towards targets to increase productivity and sales

What we offer

Free parking
Uniform
A discount account, giving you access to perks, including free drinks, cinema tickets, shopping discounts, online GP appointments, fitness classes, learning courses and much more
Employee Assistance Programme (EAP) provided by Health Assured – 24/7 support for your mental health and wellbeing
Employee discounts on car rental across Avis Budget Group (including Zipcar)
Opportunity to earn monthly commission

Parttime

Rental Operations Agent

avis budget group

Location:
United Kingdom , Bristol

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 20, 2026

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