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Rental Operations Agent / Customer Service Representative

Singapore, Singapore Airport · Job Posted February 20, 2026
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Job Description

Exciting opportunity to join a growing team as part of an established, well-known brand in Singapore! Here at Avis Budget Group, we are driven to be the best vehicle rental company in the world. We pride ourselves in the way we connect and engage with our customers and clients and seek to give them the best experience possible. For our staff, we support them with growth opportunities and combine this with their real-world experience, helping them to develop their careers. We are also recently recognised as a "Great Place to Work".

Job Responsibility

  • Interact with our customers face to face, promoting the Avis Budget Group brand
  • Completing rental transactions, contracts and bookings
  • Cleaning the interior and exterior of our vehicles according to company standards
  • Inspecting vehicles for any damages that occurred during the previous rentals

Requirements

  • Applicants must have a full and valid driver’s licence
  • Previous experience within retail, hospitality, customer service, sales or similar roles
  • Ability to work in a fast-paced environment while delivery exceptional customer service
  • Ability to follow procedures and adhere to company guidelines and standards
  • Comfortable learning and using various computer systems to accurately input rental information

What we offer

  • Monthly base salary + performance incentives
  • Wellbeing programme
  • Access to Perkbox – discounts and offers with hundreds of retailers and big brands
  • Employee discounts on car rental across Avis Budget Group
  • Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
  • Full training provided to help you achieve your goals & reach your potential

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