Rental Car Manager Job at Group 1 Automotive (Manchester)

Customer Experience Specialist

Step into a role where you are the face of first-class service. As an Avis First...

Location

United States , New York

Salary:

19.00 USD / Hour

avisbudgetgroup

Expiration Date

Until further notice

Requirements

Minimum 1 year experience in a customer service role, preferably hospitality or car rental
Professional, friendly demeanor with a focus on customer satisfaction
Strong verbal and written communication skills
Technologically proficient and comfortable using various mobile devices
Valid Driver’s License
Must be 18 years of age and legally authorized to work in the United States
Ability to work in a fast-paced environment with strong multitasking and organizational skills
Flexibility to work various hours not limited to evenings, weekends and holidays
Willingness to work outdoors in all weather conditions
On-Site Requirement: This position requires regular, on-site presence and cannot be performed remotely

Job Responsibility

Act as the front-line customer experience specialist for our valued Avis First customers, ensuring a seamless, personalized experience from delivery to collection
Deliver a best-in-class experience for customers, ensuring a welcoming, professional, and personalized interaction
Provide a premium customer experience by delivering vehicles directly to customers
Collaborate with team members and management to coordinate timely vehicle delivery and collection
Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations
Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle

What we offer

Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
On-the-job training
Paid time off
Medical, Dental and Other Insurance
Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
Retirement benefits (401k)
Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars

Parttime

Customer Experience Specialist

Step into a role where you are the face of first-class service. As an Avis First...

Location

United States , Dulles

Salary:

18.20 USD / Hour

avisbudgetgroup

Expiration Date

Until further notice

Requirements

Minimum 1 year experience in a customer service role, preferably hospitality or car rental
Professional, friendly demeanor with a focus on customer satisfaction
Strong verbal and written communication skills
Technologically proficient and comfortable using various mobile devices
Valid Driver’s License
Must be 18 years of age and legally authorized to work in the United States
Ability to work in a fast-paced environment with strong multitasking and organizational skills
Flexibility to work various hours not limited to evenings, weekends and holidays
Willingness to work outdoors in all weather conditions
On-Site Requirement: This position requires regular, on-site presence and cannot be performed remotely

Job Responsibility

Act as the front-line customer experience specialist for our valued Avis First customers, ensuring a seamless, personalized experience from delivery to collection
Deliver a best-in-class experience for customers, ensuring a welcoming, professional, and personalized interaction
Provide a premium customer experience by delivering vehicles directly to customers
Collaborate with team members and management to coordinate timely vehicle delivery and collection
Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations
Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle

What we offer

Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
On-the-job training
Paid time off
Medical, Dental and Other Insurance
Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
Retirement benefits (401k)
Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
Attractive incentive program for delivering exceptional customer service (up to $5 additional per hour)

Parttime

Customer Experience Specialist

Step into a role where you are the face of first-class service. As an Avis First...

Location

United States , Philadelphia

Salary:

17.25 USD / Hour

avisbudgetgroup

Expiration Date

Until further notice

Requirements

Minimum 1 year experience in a customer service role, preferably hospitality or car rental
Professional, friendly demeanor with a focus on customer satisfaction
Strong verbal and written communication skills
Technologically proficient and comfortable using various mobile devices
Valid Driver’s License
Must be 18 years of age and legally authorized to work in the United States
Ability to work in a fast-paced environment with strong multitasking and organizational skills
Flexibility to work various hours not limited to evenings, weekends and holidays
Willingness to work outdoors in all weather conditions
On-Site Requirement: This position requires regular, on-site presence and cannot be performed remotely

Job Responsibility

Act as the front-line customer experience specialist for our valued Avis First customers, ensuring a seamless, personalized experience from delivery to collection
Deliver a best-in-class experience for customers, ensuring a welcoming, professional, and personalized interaction
Provide a premium customer experience by delivering vehicles directly to customers
Collaborate with team members and management to coordinate timely vehicle delivery and collection
Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations
Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle

What we offer

Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
On-the-job training
Paid time off
Medical, Dental and Other Insurance
Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
Retirement benefits (401k)
Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars

Parttime

Customer Experience Specialist

Step into a role where you are the face of first-class service. As an Avis First...

Location

United States , East Boston

Salary:

21.00 USD / Hour

avisbudgetgroup

Expiration Date

Until further notice

Requirements

Minimum 1 year experience in a customer service role, preferably hospitality or car rental
Professional, friendly demeanor with a focus on customer satisfaction
Strong verbal and written communication skills
Technologically proficient and comfortable using various mobile devices
Valid Driver’s License
Must be 18 years of age and legally authorized to work in the United States
Ability to work in a fast-paced environment with strong multitasking and organizational skills
Flexibility to work various hours not limited to evenings, weekends and holidays
Willingness to work outdoors in all weather conditions
On-Site Requirement: This position requires regular, on-site presence and cannot be performed remotely

Job Responsibility

Act as the front-line customer experience specialist for our valued Avis First customers, ensuring a seamless, personalized experience from delivery to collection
Deliver a best-in-class experience for customers, ensuring a welcoming, professional, and personalized interaction
Provide a premium customer experience by delivering vehicles directly to customers
Collaborate with team members and management to coordinate timely vehicle delivery and collection
Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations
Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle

What we offer

Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
On-the-job training
Paid time off
Medical, Dental and Other Insurance
Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
Retirement benefits (401k)
Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
Attractive incentive program for delivering exceptional customer service (up to $5 additional per hour!)

Fulltime

Customer Experience Specialist

You will act as the front-line customer experience specialist for our valued cus...

Location

United States , Norfolk

Salary:

15.50 USD / Hour

avisbudgetgroup

Expiration Date

Until further notice

Requirements

Minimum 1 year experience in a customer service role, preferably hospitality or car rental
Professional, friendly demeanor with a focus on customer satisfaction
Strong verbal and written communication skills
Technologically proficient and comfortable using various mobile devices
Valid Driver’s License
Must be 18 years of age and legally authorized to work in the United States
Ability to work in a fast-paced environment with strong multitasking and organizational skills
Flexibility to work various hours not limited to evenings, weekends and holidays
Willingness to work outdoors in all weather conditions
On-Site Requirement: This position requires regular, on-site presence and cannot be performed remotely

Job Responsibility

Deliver a best-in-class experience for all customers, ensuring a welcoming, professional, and personalized interaction
Collaborate with team members and management to coordinate timely vehicle pick-up and drop- off
Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations
Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle
Provide premium customer experience by delivering vehicles directly to customers.

What we offer

Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
On-the-job training
Paid time off
Medical, Dental and Other Insurance
Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
Retirement benefits (401k)
Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars.

Fulltime

General manager

As a General Manager, you will be fully responsible for leading and driving the ...

Location

United States

Salary:

Not provided

Clear

Expiration Date

Until further notice

Requirements

At least 6 years of leadership experience in a high volume, fast-paced, and customer-facing environment (i.e. retail, restaurants, hospitality, rental cars)
Prior experience managing both salaried and hourly employees is a must
Excellent leadership and organizational skills, and ability to manage multiple priorities and influence others in an ever-changing environment
Experience reviewing and reporting on KPIs on a regular basis
Ability to follow policies and procedures set forth by CLEAR, airport, state and federal regulations
Availability to work a non-traditional schedule (i.e. weekends, holidays, early mornings, and/or evenings)
Required to successfully complete a government background investigation

Job Responsibility

Spend 25% of time on the floor in a customer-facing environment at the airport, 30% of time on administrative responsibilities and 45% partnering with key airport stakeholders & business partners
Build stakeholder relationships with TSA, airline and airport partners
support needs &/or inquiries in a timely manner, escalating to a higher level as necessary
Manage day-to-day operations of a team of Ambassadors and Managers that utilize CLEAR technology to perform duties related to airport security, customer service and sales
Business owner for the airport P&L and responsible for driving overall strategy to achieve KPIs & metrics
Hire, develop and sustain a diverse team of talent who successfully and consistently deliver on the CLEAR objectives related to security, service, and sales
Performance manage salaried and hourly team members by evaluating performance on an ongoing basis with the ability to have tough conversations
Drive employee engagement and foster an environment where team members are accountable for delivering exceptional security and customer service experiences while continuously sharing the CLEAR story
Manage labor to ensure highest utility, and oversight of payroll and scheduling

What we offer

Competitive compensation structure with base and target bonus
3 weeks paid time off (inclusive of vacation & sick time), increasing with time in service and 10 company-paid holidays
$100 monthly wellness stipend for health and fitness-related expenses
401k Retirement Plan with company match
Comprehensive benefit offerings that include medical, dental, vision, pet, home, and auto insurance, company-paid disability and life insurance, and MetLaw legal benefits
Family Planning benefits through KindBody
Paid Parental Leave
Family, Military & Bereavement Leave Program
Emotional Well Being Assistance
Ongoing training & development programs to grow & advance your career with a growing company

Fulltime

General Manager

As a General Manager, you will be fully responsible for leading and driving the ...

Location

United States , Raleigh

Salary:

Not provided

Clear

Expiration Date

Until further notice

Requirements

At least 6 years of leadership experience in a high volume, fast-paced, and customer-facing environment (i.e. retail, restaurants, hospitality, rental cars)
Prior experience managing both salaried and hourly employees is a must
Excellent leadership and organizational skills, and ability to manage multiple priorities and influence others in an ever-changing environment
Ability to follow policies and procedures set forth by CLEAR, airport, state and federal regulations
Availability to work a non-traditional schedule (i.e. weekends, holidays, early mornings, and/or evenings)
Required to successfully complete a government background investigation

Job Responsibility

Spend 25% of time on the floor in a customer-facing environment at the airport, 30% of time on administrative responsibilities and 45% partnering with key airport stakeholders & business partners
Build stakeholder relationships with TSA, airline and airport partners
support needs &/or inquiries in a timely manner, escalating to a higher level as necessary
Manage day-to-day operations of a team of Ambassadors and Managers that utilize CLEAR technology to perform duties related to airport security, customer service and sales
Business owner for the airport P&L and responsible for driving overall strategy to achieve KPIs & metrics
Hire, develop and sustain a diverse team of talent who successfully and consistently deliver on the CLEAR objectives related to security, service, and sales
Performance manage salaried and hourly team members by evaluating performance on an ongoing basis with the ability to have tough conversations
Drive employee engagement and foster an environment where team members are accountable for delivering exceptional security and customer service experiences while continuously sharing the CLEAR story
Manage labor to ensure highest utility, and oversight of payroll and scheduling

What we offer

Competitive compensation structure with base and target bonus
3 weeks paid time off (inclusive of vacation & sick time), increasing with time in service and 10 company-paid holidays
$100 monthly wellness stipend for health and fitness-related expenses
401k Retirement Plan with company match
Comprehensive benefit offerings that include medical, dental, vision, pet, home, and auto insurance, company-paid disability and life insurance, and MetLaw legal benefits
Family Planning benefits through KindBody
Paid Parental Leave
Family, Military & Bereavement Leave Program
Emotional Well Being Assistance
Ongoing training & development programs to grow & advance your career with a growing company

Fulltime

General Manager

As a General Manager, you will be fully responsible for leading and driving the ...

Location

United States , Boston

Salary:

95000.00 - 115000.00 USD / Year

Clear

Expiration Date

Until further notice

Requirements

At least 6 years of leadership experience in a high volume, fast-paced, and customer-facing environment (i.e. retail, restaurants, hospitality, rental cars)
Prior experience managing both salaried and hourly employees is a must
Excellent leadership and organizational skills, and ability to manage multiple priorities and influence others in an ever-changing environment
Experience reviewing and reporting on KPIs on a regular basis
Ability to follow policies and procedures set forth by CLEAR, airport, state and federal regulations
Availability to work a non-traditional schedule (i.e. weekends, holidays, early mornings, and/or evenings)
Required to successfully complete a government background investigation

Job Responsibility

Spend 25% of time on the floor in a customer-facing environment at the airport, 30% of time on administrative responsibilities and 45% partnering with key airport stakeholders & business partners
Build stakeholder relationships with TSA, airline and airport partners
support needs &/or inquiries in a timely manner, escalating to a higher level as necessary
Manage day-to-day operations of a team of Ambassadors and Managers that utilize CLEAR technology to perform duties related to airport security, customer service and sales
Business owner for the airport P&L and responsible for driving overall strategy to achieve KPIs & metrics
Hire, develop and sustain a diverse team of talent who successfully and consistently deliver on the CLEAR objectives related to security, service, and sales
Performance manage salaried and hourly team members by evaluating performance on an ongoing basis with the ability to have tough conversations
Drive employee engagement and foster an environment where team members are accountable for delivering exceptional security and customer service experiences while continuously sharing the CLEAR story
Manage labor to ensure highest utility, and oversight of payroll and scheduling

What we offer

Competitive compensation structure with base and target bonus
3 weeks paid time off (inclusive of vacation & sick time), increasing with time in service and 10 company-paid holidays
$100 monthly wellness stipend for health and fitness-related expenses
401k Retirement Plan with company match
Comprehensive benefit offerings that include medical, dental, vision, pet, home, and auto insurance, company-paid disability and life insurance, and MetLaw legal benefits
Family Planning benefits through KindBody
Paid Parental Leave
Family, Military & Bereavement Leave Program
Emotional Well Being Assistance
Ongoing training & development programs to grow & advance your career with a growing company

Fulltime

Rental Car Manager

Group 1 Automotive

Location:
United States , Manchester

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 20, 2026

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