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We are looking for an experienced Rental Assistance Program Manager to join our team in San Francisco, California. This Contract to permanent position requires a dynamic individual with strong administrative abilities and proven leadership skills to oversee rental assistance operations efficiently. The ideal candidate is bilingual in Spanish and English and brings expertise in property management.
Job Responsibility:
Manage rental assistance programs, ensuring compliance with organizational goals and deadlines
Utilize property management systems, such as Yardi Software, to streamline operations and maintain accurate records
Provide guidance and coaching to team members, fostering attention to detail and improving performance
Address and resolve challenges or issues that arise within the scope of rental assistance and property management
Collaborate with tenants and stakeholders to ensure smooth leasing and residential property operations
Oversee administrative processes to maintain organization and efficiency in program execution
Monitor program metrics and outcomes to ensure objectives are being met effectively
Conduct interviews and assessments to evaluate program effectiveness and identify areas for improvement
Maintain strong communication with clients and team members to address concerns or inquiries
Develop strategies to enhance program performance and optimize resource utilization
Requirements:
Demonstrated experience in property management, including residential and commercial properties
Proficiency in Yardi Software or similar property management systems
Strong administrative skills, with a focus on organization, efficiency, and accountability
Proven ability to coach and redirect team members to improve performance and meet expectations
Bilingual fluency in Spanish and English
Track record of effective problem-solving and achieving measurable results
Ability to work in a goal-driven environment with strict deadlines
Strong interpersonal and communication skills to engage with diverse stakeholders
What we offer:
medical, vision, dental, and life and disability insurance