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At Foxtons, we understand that property management is about more than just transactions - it’s about trust, reliability, and delivering peace of mind. One of the most valuable services we offer our landlord clients is rent recovery, and we’re looking for someone who can confidently step into this vital role. As a Rent Recovery specialist, you’ll be at the heart of our commitment to safeguarding our clients’ income. You’ll be the reassuring voice and the steady hand that ensures landlords feel supported, even when rent payments fall behind. Your work will involve navigating complex situations with empathy and precision, contacting tenants through every available channel to resolve issues and secure payment. You’ll also advise landlords with clarity and professionalism, keeping them informed every step of the way and, when necessary, representing Foxtons in court proceedings with confidence and expertise.
Job Responsibility:
Be the first point of contact for tenants facing payment issues - listen, understand, and guide them toward resolution
Keep landlords informed with clarity and confidence, offering expert advice and timely updates
Represent Foxtons in court proceedings when necessary, standing as a knowledgeable and composed advocate
Requirements:
Master the legal landscape of rent arrears through industry-leading training
Become a go-to expert in your field
What we offer:
Meaningful career progression based on your performance, knowledge and attitude, not just your length of service
Equity, Diversity and Inclusivity networks with Foxtons-funded social events
Unrivalled training and upskilling opportunities throughout your career
One paid work day a year to volunteer for a charity of your choice
Wellbeing package including enhanced sick pay, free confidential counselling helpline, Mental Health First Aiders, access to a coaching platform
Enhanced parental policies, including generous shared parental leave