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Renewals Specialist

United States, Oakland Employment contract 68800.00 - 103200.00 USD / Year · Job Posted May 03, 2026
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Job Description

Everlaw is seeking an experienced Renewals Specialist to begin our journey toward a contract renewal center of excellence. You’ll be the first hire in pursuit of a larger, specialized team, to prove out the concept of opportunity management efficiency. You’ll embody our company values of mutual respect, egoless communication, a drive to set a higher bar, and a relentless focus on the client experience. You’ll partner with Customer Success Managers, Account Executives, Strategy and Operations, Legal and Finance experts to forecast, manage and close renewal opportunities productively and efficiently. You’ll own T‑120 orchestration, renewal opportunity & quote administration, forecasting, and system hygiene across SFDC/QTC/Ironclad/Gainsight. This role is not designed to be customer facing, but you may support ad hoc with direct customer communications as needed, primarily via email. Your work will have a meaningful impact on our customers’ success and Everlaw’s bottom line.

Job Responsibility

  • Become a go-to expert on Quote-to-Cash systems, billing models, and internal tech stack
  • own the end-to-end T-120 renewal motion
  • drive operational close for renewals
  • improve renewal forecast accuracy and pipeline hygiene
  • partner closely with AEs and CSMs
  • identify and implement process improvements across renewal operations

Requirements

  • At least 3 years of experience as a Renewals Specialist within a SaaS environment
  • confident working autonomously as the first member of the Renewals Specialist team
  • exceptional communicator
  • deeply customer-centric and commercially minded
  • a builder at heart
  • authorized to work in the United States

Nice to have

  • confident in using AI to expedite processes
  • flexibility to travel to spend time with customers and team members

What we offer

  • medical
  • dental
  • wellness program
  • paid parental leave
  • professional development
  • fully stocked kitchen
  • equity program
  • 401(k) retirement plan with company matching
  • health, dental, and vision
  • Flexible Spending Accounts for health and dependent care expenses
  • paid parental leave and approximately 10 days (80 hours) per year of sick leave
  • seventeen paid vacation days plus 11 federal holidays
  • membership to Modern Health
  • annual allocation for Learning & Development opportunities and applicable professional membership dues
  • company-sponsored life and disability insurance
  • work in Uptown Oakland
  • flexible work-from-home days on Tuesdays and Fridays
  • monthly home internet reimbursement
  • select your preference of hardware (Mac or PC) and customize your desk setup
  • enjoy a wide variety of snacks and beverages in the office
  • bond over company-wide out-of-the-box events and fun activities with your team
  • time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice
  • take advantage of learning and career development opportunities

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