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Brown & Brown UK Logo Brown & Brown UK · Insurance

Renewals Sales Executive

United Kingdom, Southport · Job Posted February 11, 2026
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Job Description

This is a great opportunity to become a valued member of our Insurance team based in Southport. The main requirement for the role is to provide excellent levels of service to both new and existing customers, utilising strong sales and negotiation skills to ensure we maximise new business opportunities. You will be joining us during this exciting period of growth, with a fantastic opportunity to build an excellent career here.

Job Responsibility

  • Deliver excellent customer service to all customers
  • Uphold the company’s mission statement and values
  • Responsible for the achievement of individual income target
  • The achievement of new business case count and retention targets
  • Maximising sales opportunities by proactively selling and securing additional business
  • Raising underwriting concerns and rating risks appropriately
  • Accurately complete administrative tasks such as post, diary as well as account and insurer queries
  • Securing a consistent pass rate on all call observations
  • Awareness of complaint handling – Being able to resolve minor customer complaints and being fully aware of the company complaints process
  • Liaise and build relationships with insurers and customers – both internally and externally
  • General administration work: Prioritise all client communication (via phone, email and in-person) to ensure the customer receives a high level of customer service

Requirements

  • At least 12 months sales or customer service experience
  • Good communicator
  • Strong numerical and verbal skills

Nice to have

Insurance experience

What we offer

  • Negotiable basic salary
  • Bonus structure
  • Pension
  • Holidays
  • DIS
  • Share Save
  • Access to a wider flexible benefits package after probation
  • Monday to Friday basis with no shifts
  • Full support for ongoing development
  • Regular training and development
  • Funding available for professional qualifications
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