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As a Strategic Relationship Representative, you will join a rapidly growing team and play a pivotal role in our continued success. You will leverage your sales expertise to manage and expand a dedicated customer base. This position is crucial for driving revenue by identifying upsell opportunities and motivating customers to adopt a broader range of our product offerings.
Job Responsibility:
Drive revenue growth by upselling and cross-selling an extensive product line to an existing customer base
Evaluate customer accounts to identify evolving business needs and strategically recommend new or different product solutions
Manage the full sales cycle, from quote generation and configuration to opportunity closure, ensuring a seamless customer experience
Maintain accurate and timely sales forecasts within Salesforce (SFDC) and other required applications, demonstrating a focus on detail
Proactively collaborate and exchange information with Renewals, Field Sales, and Channel Partners to ensure alignment and secure expansion business
Build and maintain productive relationships with internal teams and external partners in a fast-paced, high-performance environment
Clearly and persuasively articulate the company’s mission and product value proposition to customers and stakeholders
Requirements:
Proven experience managing a customer base of Enterprise and/or Commercial accounts
Demonstrated expertise in using Salesforce (SFDC) for forecasting and pipeline management
Strong analytical skills with the proven ability to learn new technology quickly and adapt to changing needs
Nice to have:
Consistent track record of achieving and exceeding sales quotas
Experience building complex quotes with various, non-standard product configurations
Excellent time management, interpersonal, and persuasive communication skills