Renewals Operations Manager Job at Skyhigh Security (Frisco)

Manager, Renewal Management

As a Renewals Manager (People Manager) leading our Renewals team in India, you w...

Location

India , Hyderabad

Salary:

Not provided

Highspot

Expiration Date

Until further notice

Requirements

10+ years in Renewals, Customer Success, or Account Management in a B2B SaaS environment
at least 3 years of people management experience
proven success leading a high-performing renewals or customer success team
strong coaching and performance management capabilities
deep passion for delivering exceptional customer experiences
ability to translate data insights into strategic plans
experience working with Sales, Customer Success, Operations, and Finance teams in a fast-paced, matrixed environment
proficient in CRM and renewal management systems (e.g., Salesforce, Gainsight)
motivational leader who thrives in a dynamic, collaborative, and growth-oriented environment

Job Responsibility

Lead and Develop the Renewals Team: Recruit, mentor, and manage a high-performing team of Renewals Managers
Drive Retention Outcomes: Oversee team performance to ensure renewal and retention targets are met or exceeded
Operational Excellence: Implement best practices for renewals management, forecasting, and process efficiency
Cross-Functional Collaboration: Work closely with Sales, Customer Success, Revenue Operations, and Finance to streamline handoffs
Data-Driven Management: Use analytics and CRM data to track performance, measure outcomes, and identify trends
Customer Engagement Oversight: Ensure the team builds trusted relationships with customers
Reporting and Forecasting: Maintain high standards of accuracy in renewal forecasting, team metrics, and executive reporting
Culture and Enablement: Promote a culture of accountability, inclusivity, and continuous improvement

Fulltime

Renewals Manager

My award-winning client is seeking a skilled and driven Renewals Manager to over...

Location

United Kingdom , Essex

Salary:

40000.00 - 60000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Proven experience in renewals, operations, or a related role
Demonstrated success in a Renewals Manager role or similar, with a strong track record of improving renewal rates and driving revenue growth
Data-Driven: Proficient in using data analytics to inform decision-making and drive strategic initiatives
Strong negotiation and communication skills
Ability to work collaboratively across teams and influence stakeholders at all levels
Analytical mindset with the ability to interpret data and make strategic decisions

Job Responsibility

Manage the end-to-end renewal process, including forecasting, negotiations, and contract renewals
Implement and improve renewal operations to streamline the process and increase efficiency
Collaborate with sales, customer success, and operations teams to ensure successful renewals and client satisfaction
Develop and maintain strong relationships with clients to understand their needs and maximize renewal opportunities
Analyse renewal data and metrics to identify trends, opportunities, and areas for improvement

Fulltime

Renewals Manager

As a Renewals Manager supporting SMB & Commercial customers, you will play a vit...

Location

India , Hyderabad

Salary:

Not provided

Highspot

Expiration Date

Until further notice

Requirements

3-5 years in Renewals, Customer Success, or Account Management, preferably in a B2B SaaS
Passionate about delivering exceptional customer experiences and building long-term relationships
Proven ability to navigate customer conversations with confidence, empathy, and professionalism
Comfortable using data to drive decisions, assess performance, and identify growth opportunities
Strong cross-functional communication skills
experience working with Sales, Customer Success, and Operations teams
Proficient in CRM and renewal management tools (e.g., Salesforce, Gainsight)
Self-starter who thrives in a fast-paced, collaborative, and high-growth environment

Job Responsibility

Manage the end-to-end renewals process for SMB & Commercial customers—ensuring timely, accurate, and customer-centric execution
Develop and execute strategies to achieve renewal and retention targets, minimizing churn and maximizing long-term customer loyalty
Build trusted relationships with key SMB & Commercial stakeholders to understand their business needs, advocate for their success, and align solutions to their goals
Partner with Sales, Customer Success, and Finance to streamline renewal operations and identify upsell or expansion opportunities
Leverage data from CRM and usage analytics to identify renewal risks, forecast outcomes, and proactively address customer challenges
Effectively handle renewal negotiations and resolve customer issues with a focus on win-win outcomes
Maintain accurate renewal forecasts and performance tracking in CRM tools (e.g., Salesforce)

Fulltime

Renewal Manager

PagerDuty is seeking a Renewal Manager to join our dynamic and customer-focused ...

Location

Chile , Santiago

Salary:

Not provided

PagerDuty

Expiration Date

Until further notice

Requirements

2+ years of experience in renewals, account management, customer success, inside sales, or a similar role
Strong interpersonal and communication skills (written and verbal), with the ability to engage effectively via phone, email, and web meetings
Self-motivated and proactive, with the ability to work both independently and as part of a team
Experience managing customer relationships and executing strategies to increase retention and revenue
Ability to identify risks and work collaboratively on mitigation strategies to ensure customer retention

Job Responsibility

Own the subscription renewal process for assigned customers, ensuring contract retention and customer satisfaction
Partner with Customer Success Managers to execute success strategies that drive software adoption and business value
Develop and execute negotiation strategies to maximize contract value while strengthening customer relationships
Collaborate across multiple teams, including Sales Operations, Account Executives, Legal, and Engineering, to ensure smooth renewal execution
Maintain accurate customer and renewal data in Salesforce, tracking renewal pipeline, forecasts, and key customer contacts

What we offer

Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)

Fulltime

Operations Manager

Corporate Tools in Post Falls, Idaho is searching for an Operations Manager for ...

Location

United States , Post Falls

Salary:

80000.00 - 100000.00 USD / Year

Corporate Tools

Expiration Date

Until further notice

Requirements

5+ years of experience as a leader managing large teams in service delivery environment
3+ years of managing a delivery team in the Domain Name industry
Professional experience in the domain name industry with a solid understanding of domain registration, transfer, renewal, and management processes
Proficiency in domain management software and systems, including registration platforms, DNS management tools, and WHOIS databases
Understanding and experience in Domain Registry and Registrar functions
Strong understanding of ICANN policies and regulations related to domain registration and management
Solid grasp of technical aspects related to domain infrastructure
Experience in coordinating with legal teams to handle domain disputes, trademark infringement claims, and other legal matters related to domain names
Experience working with low to high volume accounts

Job Responsibility

Develop and implement strategies to drive client success and retention
Communicate with Domain Registries for day to day solutions
Oversee and manage the client success team, providing guidance, support, and training as needed
Monitor client satisfaction levels and proactively address any issues or concerns that may arise
Analyze customer data and feedback to identify trends and insights, using this information to improve client success processes
Work with the product development team to advocate for client needs and contribute to product enhancements and updates
Act as a point of escalation for client issues, resolving conflicts and ensuring a high level of customer service
Collaborate with other departments to ensure seamless client communication and a cohesive client experience
Stay updated on industry trends and best practices in client success and incorporate them into the organization's operations
Identify opportunities for process improvements to streamline client success in all facets

What we offer

100% employer-paid medical, dental and vision for employees
Annual review with raise option
22 days Paid Time Off accrued annually, and 4 holidays
After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company—not accrued, not capped, take time off when you want
The 4 holidays are: New Year’s Day, Fourth of July, Thanksgiving, and Christmas Day
Paid Parental Leave
Up to 6% company matching 401(k) with no vesting period
Quarterly allowance
Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
Open concept office with friendly coworkers

Fulltime

Senior IT Operations Manager

Lead our End User Services, Systems Engineering, Endpoint Engineering, and Digit...

Location

United States , San Jose

Salary:

163200.00 - 204000.00 USD / Year

Archer Aviation

Expiration Date

Until further notice

Requirements

8+ years of IT operations experience
at least 3–5 years in a leadership or management role
strong understanding of ITSM frameworks (ITIL), incident response, change management, and service delivery models
hands-on familiarity with identity management (Okta/Entra), endpoint management tools, and core SaaS systems
experience building and scaling IT teams in a fast-paced, growth-oriented environment
excellent communication, prioritization, and stakeholder management skills

Job Responsibility

Lead and develop a high-performing multi-functional IT operations team
establish operational roadmaps, OKRs, and capacity plans for each pillar (EUS, Systems, Endpoint, Digital Workplace)
manage vendor relationships, renewals, and budget allocations across platforms and hardware
implement IT governance, risk management, and compliance strategies
champion IT operational maturity through continuous improvement, automation, and standardization
serve as the escalation point for complex technical, operational, and cross-departmental issues
define and mature ITSM processes such as incident, request, knowledge, and problem management
drive service-level excellence through KPIs, automation, self-service, and documentation
oversee administration and reliability of core IT infrastructure (identity, collaboration, SaaS platforms, directory services, authentication, etc.)
guide systems architecture decisions and ensure scalable, secure configurations

Fulltime

Operations Manager, Field Installation

Zero Homes is hiring an Operations Manager, Field Installation for our HQ locati...

Location

United States , Denver

Salary:

70000.00 - 100000.00 USD / Year

Zero Homes

Expiration Date

Until further notice

Requirements

5+ years of experience in project management, installation operations, customer service, or a related role as an operations generalist
Energetic and self-driven, with a strong sense of self-ownership and follow through
Excellent communication abilities, ability to interface with customers
Strong organizational and multitasking skills
Proficiency in CRM tools, Microsoft Office, G-Suite
Familiarity with Heat Pumps, other renewable energy products or home services
You live within 50 miles of Denver, CO (or are willing to relocate with assistance)

Job Responsibility

Deliver an excellent customer and contractor experience daily to ensure successful project execution from contract signature through project completion
Take full ownership of support lines and interface directly with customers, subcontractors and vendors
Track and maintain project documentation, including permits and inspections, job close out, and commissioning documentation
Interface with equipment partners and support supply chain management
Overall, help each team at Zero to be more efficient and effective while contributing to our ambitious mission

What we offer

Equity
Medical, Dental, and Vision
Unlimited PTO + unlimited sick days
Primarily an in-office role, with a flexible schedule
Workstation stipend

Fulltime

Senior Project Manager- Renewable Energy

At Enertis Applus+, we are looking for a Senior Project manager to join our cons...

Location

United States

Salary:

Not provided

Enertis Applus+

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Electrical, Mechanical, or Civil Engineering (Master’s or PE license preferred)
8+ years of relevant experience in the renewable energy sector, with at least 5 years in Independent Engineering or Owner’s Engineering for large-scale solar and/or BESS projects
Proven track record managing technical due diligence for financing or M&A transactions in the U.S. market
Familiarity with U.S. codes and standards (NEC, IEEE 1547, UL 1741, NFPA, IFC), utility interconnection processes, construction agreements, operating agreements, and typical financing documentation (term sheets, closing checklists)
Excellent project management, communication, and client-relationship skills
Proficiency with MS Office, PVSyst, and energy modeling tools
Ability to synthesize complex technical information into clear, concise deliverables for non-technical audiences (banks, investors, lawyers)
Strong business acumen and ability to work in a fast-paced, transaction-driven environment
Looking for self-starters who can hit the ground running with little guidance

Job Responsibility

Lead technical due diligence projects for utility-scale solar and BESS assets
Serve as primary client interface, ensuring clear communication of technical risks, mitigations, and recommendations to lenders, investors, and sponsors
Coordinate and oversee technical specialists (civil, electrical, structural, energy modeling, storage, environmental) to deliver high-quality, bankable reports under tight deadlines
Manage scope, schedule, and budget for multiple concurrent projects
ensure delivery excellence and profitability
Provide technical oversight of project documents: design drawings, equipment specifications, interconnection studies, project agreements, construction monitoring reports, performance tests and others
Support M&A transactions from a technical lens by conducting asset reviews, CAPEX/OPEX benchmarking, and operational performance assessments
Collaborate with business development and senior leadership to scope proposals, define deliverables, and build client relationships
Contribute to internal process improvement, training, and mentoring of junior staff within the Independent Engineering team

What we offer

Competitive compensation package with annual bonus and growth opportunities
Flexible work model (remote, hybrid, or office-based) and support for professional development
Global exposure through Enertis Applus+’s network in Europe, the Americas, and Asia
A positive corporate culture
Personal and professional growth
A hybrid working model
Flexibile retribution scheme
The tax saving benefits we offer include health insurance, lunch vouchers, public transport tickets and kindergarten

Fulltime

Renewals Operations Manager

Skyhigh Security

Location:
United States , Frisco

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 10, 2026

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