Renewals Operations Manager Job at Skyhigh Security (Frisco)

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Associate General Manager-Operations- BPO Team

Lead end-to-end delivery for UK delivery Unit, ensuring operational excellence, ...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

12+ years in BPS/operations delivery
Experience managing large, multi-tower accounts
Strong SLA/KPI and governance track record
Experience with senior client stakeholders (Director/VP level)
Ability to independently lead governance and business reviews
Proven escalation management capability
Experience managing account financials (cost, margin, productivity)
Exposure to commercial models (transaction/outcome-based), pricing, and contracts
Managed large teams (150+ FTEs or equivalent complexity)
Strong performance management, leadership development, and retention capability

Job Responsibility

Own delivery across Safe Dig, Streetworks, Telecom, and related operations
Act as primary client interface and escalation lead in the absence of Delivery Head
Drive P&L performance, productivity, and cost optimization
Lead digital transformation initiatives (AI, RPA, analytics)
Manage large teams and build leadership capability
Support contract renewals, pricing, underwriting, and growth initiatives

Fulltime

Hv Sap Technical Operations Manager

We are working with an established clean energy infrastructure business deliveri...

Location

United Kingdom , Stoke-on-Trent

Salary:

Not provided

Mint Selection

Expiration Date

Until further notice

Requirements

Valid Senior Authorised Person (SAP) status, typically 11kV–33kV+
Proven experience within HV operations, maintenance and switching on renewable or utility infrastructure assets
Strong understanding of UK electrical safety rules, compliance and operational procedures
Electrical Engineering qualification (HNC, degree or equivalent industry experience)
Commercial awareness with experience managing operational budgets and contractor performance

Job Responsibility

Act as the senior HV SAP responsible for switching schedules, permits to work and safety from the system across operational assets
Lead and mentor field-based SAPs and engineers, maintaining competency, training and operational standards
Manage preventative and reactive maintenance activities to maximise asset availability and minimise downtime
Conduct operational audits and ensure compliance with DNO requirements, HV safety rules and statutory regulations

What we offer

Company car or electric vehicle scheme
Private medical insurance and life assurance
Enhanced pension contribution
Company-wide annual bonus scheme (up to 10%)
Long-term opportunity within a growing renewable energy infrastructure platform

Fulltime

Strategic Planning & Operations Manager

You will support the Customer Care & Experience (CCE) Governance team. The CCE t...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Master's or Bachelor’s degree 8- 13 years of Information Systems/Finance/Portfolio Management experience
Strong financial acumen with experience in budgeting, forecasting, and financial analysis
Experience managing enterprise software contracts and renewals
Strong knowledge of Microsoft enterprise licensing and contract models (e.g., EA, M365, Azure consumption, true-ups, co-terming, chargeback)
Hands-on experience with Ariba, SAP, Excel, or similar financial systems
Knowledge of software asset management (SAM) and license compliance practices
Experience working with global teams and supporting global financial operations (e.g., US, EU, JAPAC, LATAM)
Strong understanding of procurement and vendor management processes
Ability to manage multiple priorities independently with minimal supervision
Excellent communication skills with the ability to engage both technical and business stakeholders

Job Responsibility

Support the Customer Care & Experience (CCE) Governance team
Independently manage Opex and portfolio financials, including budgeting, forecasting, quarterly Latest Estimates (LEs), and accruals
Own end-to-end financial forecasting and variance analysis across the CCE portfolio
Provide financial insights to support decision-making, cost optimization, and investment prioritization
Partner with FP&A to ensure accurate financial planning, reporting, and alignment with enterprise processes
Support and manage Amgen India financials
Drive financial transparency across services & regions, including cost allocations
Own and manage end-to-end software contract lifecycle including renewals, extensions, change requests, and closures
Lead software renewal planning and execution
Partner with stakeholders to optimize renewal scope

Fulltime

Renewals Manager

A Renewal Manager at Dialpad is responsible for providing best-in-class strategi...

Location

Philippines , Pasig City

Salary:

Not provided

Dialpad

Expiration Date

Until further notice

Requirements

3-5 years of experience in Renewals, Account Management, Customer Success, or other applicable customer-facing roles
Proven success in meeting and exceeding revenue targets while managing renewals
History of managing a high volume of transactions
Passionate about providing a top-notch, best-in-class customer experience
Strong presentation, meeting facilitation, and written communication skills
Comfortable analyzing and understanding data
Excellent time management skills with the ability to track numerous details
Willingness to travel to customer locations or events as needed
Desire to work in a fast-paced startup environment where your input is desired to help craft our offerings and how we interact with clients
Experienced with CRM software (ex. Salesforce) and GSuite tools (Google Sheets)

Job Responsibility

Drive and lead the renewals process in collaboration with the CAE and CSM to preserve and improve customer contracts and relationships
Effectively engage with key decision makers to identify customer requirements and uncover roadblocks to ensure timely commitments
Achieve or exceed quarterly revenue goals, tied to retention, growth, and term extension of existing customer contracts
Maintain and report an accurate forecast of renewals
Negotiate and execute renewal contracts that align to customer goals
Discover and identify upsell/cross-sell opportunities during contract renewal to maximize customer growth
Communicate risk clearly and partner with the CSM in developing resolution strategies
Escalate whenever appropriate to help resolve customer concerns
Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas, including product
Effectively communicate the benefits of the customer’s Dialpad solution and differentiate from competitive solutions

What we offer

Competitive salary
comprehensive benefits
real opportunities for growth
cutting-edge AI tools
robust training program

Fulltime

Accounting And Business Operations Manager

Location

United States , Phoenix

Salary:

Not provided

Real Time Consulting

Expiration Date

Until further notice

Requirements

Bachelor's degree in Accounting
10+ Years relevant and proven work experience in a corporate environment in an Accounting Manager role with same level of responsibilities
Strong understanding of accounting, finance, and management principles
Experienced knowledge of audit preparation and document retention requirements
5+ years of Payroll processing
Strong experience with evaluating, developing, and improving department controls, systems, and procedures that increase accuracy and efficiency
Knowledge of QuickBooks a big PLUS
Experience in writing and assessing Policies and Procedures for Accounting
Intermediate user of MS Word, MS Outlook
Advanced user of MS Excel (pivot tables, linking, charting)

Job Responsibility

Collaborate and oversight with the CFO on the Financial aspects of the company and the accompanying Business Operations activities and functions
Managing and conducting efforts supporting month end & year-end close preparations
Review and/or preparation forecasts, analysis, project proforma and actual to budget comparisons
Maintaining accurate and complete financial records and participating in reconciliations and audits
Overseeing the daily activities of the accounting department and ensuring that all major projects, month-end, and year-end reports are completed accurately and on time
Qtly tax filings reconciliations and out of state filing and payment audits (collaborate with the PR company who completes them)
Worker's Compensation Insurance plan administration – renewals and annual Audits
Oversight and audit the AP and cost processes and activities
Investigate and resolve discrepancies in all expense accounts under tight deadlines
Identify any process and procedure inefficiency and collaborate on solution implementations

What we offer

2 weeks PTO
8 Holidays
Insurance Benefits =>Health 90%/ Dental 100%/ Vision 100%
401K plan
flexible schedule
professional office environment
casual attire

Fulltime

Marketing Operations Manager

The Marketing Operations Manager supports the operational infrastructure that en...

Location

Canada

Salary:

75000.00 - 85000.00 USD / Year

FARBER

Expiration Date

Until further notice

Requirements

5–8 years of experience in marketing operations, integrated marketing, campaign operations, or marketing workflow coordination within a marketing, communications, agency, or creative environment with direct exposure to campaign execution, stakeholder coordination, and marketing planning processes
Experience coordinating cross-functional projects involving multiple stakeholders, including senior contributors and external partners, in fast-paced marketing or campaign-driven environments
Strong experience working within marketing project management and workflow platforms such as OnePlan, Planner, Monday.com, ClickUp, Asana, Wrike, or similar systems, including workflow administration, project tracking, reporting, and operational coordination
Strong organizational, coordination, and operational administration skills with exceptional attention to detail, process discipline, and documentation accuracy
Demonstrated ability to manage multiple timelines, dependencies, workflows, and operational priorities simultaneously while maintaining strong follow-through and accountability
Strong written and verbal communication skills
Strong operational judgment, prioritization capabilities, and problem-solving skills, with the ability to proactively identify risks, gaps, and process improvement opportunities

Job Responsibility

Own the integrity and day-to-day administration of the marketing department’s planning software and related marketing project management systems, including workflows, master calendars, dependencies, workbacks, reporting structures, and operational tracking across integrated marketing initiatives
Monitor execution health, identify operational risks or dependency conflicts, and proactively drive follow-through across stakeholders to maintain delivery timelines and workflow continuity
Lead cross-functional marketing project coordination involving senior contributors and functional leads, ensuring deadlines, approvals, dependencies, and operational deliverables are effectively managed
Support campaign launch readiness by ensuring approvals, dependencies, asset readiness, and operational requirements are completed and visible across stakeholders
Organize and operationalize annual and quarterly marketing planning processes within the marketing departments’ planning software, including timelines, coordination activities, intake consolidation, stakeholder alignment, documentation, deliverables and meetings such as Quarterly Business Reviews, progress tracking, and planning system administration
Compile planning inputs, maintain templates, coordinate planning sessions, and prepare progress tracking materials
Facilitate recurring operational rhythms including all-hands meetings, status reviews, retrospective discussions, campaign reviews, and operational reporting sessions
Prepare agendas, maintain action logs and decisions registers, and track follow-ups across operational meetings
Support marketing financial operations including invoice tracking, IO coordination, reconciliation support, accrual tracking, and monthly budget reporting
Ensure accuracy, completeness, and operational integrity across financial documentation, budget artifacts, operational trackers, and reporting records

What we offer

Remote work model
Flexible work arrangements
Vacation and wellness days
Extended health and dental coverage, plus virtual doctor services
Employee Assistance Program and mental health resources
Company-matching retirement savings plan
Financial support for professional development
Annual company events
Exclusive access to perks and discounts

Fulltime

Senior Strategy & Operations Manager, Merchant Selection Strategy & Pricing

As a Merchant Selection and Pricing Sr Manager at Uber Eats Canada, you will pla...

Location

Canada , Toronto

Salary:

123000.00 - 137000.00 CAD / Year

Uber

Expiration Date

Until further notice

Requirements

4+ years of professional experience in Strategy & Ops, Commercial, Finance, or Consulting roles
Proficiency in SQL, Excel, and data visualization tools like Tableau, along with modeling scenario impacts
Undergraduate degree in Business, Finance, or Engineering

Job Responsibility

Develop Selection Strategy: Create the strategic framework for merchant acquisition and retention
identify "must-have" selection gaps in specific geographic groups and design the commercial terms needed to win them
Lead the Deal Desk: Manage all new and renewing merchant deals, ensuring they adhere to internal guardrails for pricing, legal compliance, and profitability
Optimize Marketplace Mix: Analyze market dynamics to determine the optimal balance of merchant categories and develop pricing models that reflect the value each merchant brings to the platform
Data-Driven Insights: Analyze performance trends, including merchant churn, price sensitivity, and selection gaps, to surface actionable insights for the Commercial and Operations teams
Cross-Functional Leadership: Collaborate with Commercial, Operations, Finance, and Legal to operationalize pricing and selection decisions, ensuring our "Value Proposition" remains competitive
Governance & Reporting: Build and maintain dashboards that track selection health (e.g., selection parity vs. competitors) and pricing performance to guide executive-level conversations
Strategic Initiatives: Lead projects that improve merchant economics and engagement.

What we offer

Bonus program
Equity award
Other types of compensation

Fulltime

Accounting and Business Operations Manager

The individual in this position is responsible to collaborate and oversight with...

Location

United States , Phoenix

Salary:

Not provided

Real Time Consulting

Expiration Date

Until further notice

Requirements

Bachelor's degree in Accounting
10+ Years relevant and proven work experience in a corporate environment in an Accounting Manager role with same level of responsibilities
Strong understanding of accounting, finance, and management principles
Experienced knowledge of audit preparation and document retention requirements
5+ years of Payroll processing
Strong experience with evaluating, developing, and improving department controls, systems, and procedures that increase accuracy and efficiency
Knowledge of QuickBooks a big PLUS
Experience in writing and assessing Policies and Procedures for Accounting
Intermediate user of MS Word, MS Outlook
Advanced user of MS Excel (pivot tables, linking, charting)

Job Responsibility

Collaborate and oversight with the CFO on the Financial aspects of the company and the accompanying Business Operations activities and functions which support the daily operation of the business
Focus includes organization, planning, direction, reporting, project management and profit analysis, project and initiative oversight and compliance
Managing and conducting efforts supporting month end & year-end close preparations
Review and/or preparation forecasts, analysis, project proforma and actual to budget comparisons
Maintaining accurate and complete financial records and participating in reconciliations and audits
Overseeing the daily activities of the accounting department and ensuring that all major projects, month-end, and year-end reports are completed accurately and on time
Qtly tax filings reconciliations and out of state filing and payment audits (collaborate with the PR company who completes them)
Worker's Compensation Insurance plan administration – renewals and annual Audits
Oversight and audit the AP and cost processes and activities
Investigate and resolve discrepancies in all expense accounts under tight deadlines

What we offer

2 weeks PTO
8 Holidays
Insurance Benefits =>Health 90%/ Dental 100%/ Vision 100%
401K plan
flexible schedule
professional office environment
casual attire

Fulltime

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Renewals Operations Manager

Job Description

Job Responsibility

Requirements

What we offer

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