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Renewals Manager

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80Twenty

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Location:
United States , New York City

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Category:

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Contract Type:
Not provided

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Salary:

150000.00 - 175000.00 USD / Year

Job Description:

We are partnering with a unicorn-stage AI company reshaping how essential industries—like housing and healthcare—operate through technology. With fresh funding ($250M Series E) and ambitious growth plans, the company is building a category-defining brand that requires standout storytelling. We’re looking for a driven Renewals Manager to own the customer renewal process end-to-end. This role is critical in driving multi-year revenue, improving retention, and uncovering expansion opportunities. You’ll be the go-to partner for executive stakeholders and a key player in shaping how we scale our renewals motion.

Job Responsibility:

  • Lead renewal conversations from outreach through negotiation and close with C-level, VP, and director stakeholders
  • Manage a large book of business, consistently hitting retention goals and surfacing upsell/cross-sell opportunities
  • Collaborate across Sales, Customer Success, Finance, and Legal to secure renewals on time and at full value
  • Maintain a forward-looking renewal forecast and highlight risks and opportunities to leadership
  • Bring customer insights back to product teams to inform roadmap decisions
  • Partner with GTM Strategy to refine scalable renewal processes, tools, and playbooks

Requirements:

  • 2+ years in a client-facing, quota-carrying role (renewals, account management, sales, or customer success), ideally in SaaS
  • Proven track record of meeting or exceeding targets
  • Excellent communication, relationship-building, and collaboration skills
  • Ability to work in-office at least 4 days per week

Nice to have:

  • Experience handling complex renewal negotiations a plus
  • Bonus: background in real estate or proptech

Additional Information:

Job Posted:
January 08, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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