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The primary purpose of the role is to support the AE/ AM with the commercial renewal of a portfolio of accounts. Your role is to lead the engagement on contract renewals, demonstrating the value the client has received during the agreement and utilize this to propose a renewal with an uplifted margin wherever possible. You will have direct access to the customer success team to help you with this too.
Job Responsibility:
Analyse the value delivered through the current contract due for renewal
Identify growth opportunities within your set renewals
Meet with your customer base well before the renewal date to build a relationship and secure the contract extension
Generate referrals into our horizontal sales teams
Work closely with internal and external partners to maximize the ANS product set into their accounts
Deliver annual sales targets based on an opening and closing balance
Manage the end-to-end sales cycle through CRM
Collaborate with the ANS sales teams who own the commercial relationship
Manage a set of enterprise and mid-market accounts who have contracts that are due to renew
Work with the finance team to accurately forecast the contract base
Ensure a smooth continuation of support by closing renewals ahead of the renewal date
Be the main point of contact & engagement plans for the client on your contract renewals
Work closely with the CSM and CSA including attending Service Reviews
Fully understand the landscape and people in your customer base
Own all the actions
Requirements:
An innate hunger and desire to be a winner
Strong experience in a business-to-business (B2B) technology sales role
A strong work-ethic and be a team player
An understanding of cloud solutions and/or software-as-a-service (SaaS) as well as private cloud & hosting solutions
Confident, engaging, and resilient personality
Customer-obsessive
Consultative sales approach
A commercial mindset
Outstanding verbal and written communication skills, including presenting product demonstrations
Identify prospects in the target market and complete appropriate research on the prospective client's business needs
What we offer:
Hybrid/ Remote Working
Private Medical Care
Pension Scheme
25 days’ holiday, plus you can buy up to 5 more days
Birthday off
An extra celebration day
5 days’ additional holiday in the year you get married
5 volunteer days
Private health insurance
Pension contribution match and 4 x life assurance
Flexible working and work from anywhere for up to 30 days per year