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The Renewals Coordinator will help enable customer contract renewals by providing pricing quotations, processing purchase orders, identifying contractual language within existing agreements, and other tasks needed to drive renewals to closure. The successful candidate will need to be responsive to different types of requests, show an ability to understand basic legal language, and work well within a team. The role will be critical in securing recurring revenues and price uplifts as part of the contract renewal process.
Job Responsibility:
Provide customer quotes for pricing of upcoming contract renewals
Securing purchase orders from customers to enable compliance
Identifying contractual terms and conditions upon request, with particular emphasis on pricing restrictions and customer support requirements
Assistance in the development of strategic pricing initiatives
Data gathering and other assistance to aid renewal metrics reporting
Work in close conjunction with the Accounting, Customer Success, and Account Management teams
Assistance with other miscellaneous requests in order to drive contract renewals to closure
Requirements:
2+ years of experience in a related field
Basic understanding of contract language and legal documents
Skillset and experience communicating professionally
Demonstrated ability to work well in a team environment
Strong written and verbal communication skills
Demonstrated ability to manage multiple tasks with shifting priorities and tight deadlines
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