Renewals Account Representative Job at Corelight

Account Associate, Mid Market Renewals, Southern Europe

The Renewals team is comprised of curious, proactive, fun-loving Account Associa...

Location

United Kingdom , London

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

English & Spanish fluency mandatory
Three or more years of proven B2B SaaS experience in direct client management (renewals, account management, customer success, inside sales, or other relevant business area) working with enterprise customers
Track record of maintaining strong renewal rates to drive positive revenue outcomes
Consultative approach with an emphasis on discovery
ability to influence customer outcomes
Consistent track record of meeting or exceeding performance goals
Ability to overcome objections and mitigate commercial risk within accounts
Demonstrated ability to prioritize and manage your time amidst the competing priorities of a high growth business

Job Responsibility

Deliver best in class Net Retention and Gross Retention rates, through effective communication, risk mitigation and expansion discovery
Manage a diverse portfolio of MidMarket & Enterprise customers through the contract management lifecycle
Partner with the Sales Teams on account planning to ultimately drive total book of business growth
Understand customer business priorities and current use of Atlassian product suite to optimize Atlassian’s value and discover cross-sell and upsell opportunities for the Account team
Foster relationships and collaboratively sell with Atlassian Solution Partners sales representatives
Weekly forecast your pipeline for renewal & expansion opportunities
Maintain operational excellence through multi-tasking and prioritization

What we offer

health and wellbeing resources
paid volunteer days
health coverage
wellness resources

Fulltime

Cisco Life Cycle Services Representative

The Life Cycle Management, Cisco Lifecycle Services Representative will be respo...

Location

United States , Denver

Salary:

85000.00 - 95000.00 USD / Year

Trace3

Expiration Date

Until further notice

Requirements

High school diploma required
Bachelor’s degree preferred
Minimum of 5 years of Cisco maintenance renewal management or lifecycle experience required
Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks
Proven ability to manage multiple projects at a time while paying strict attention to detail to meet deadlines
Must be a good collaborator, communicator and facilitator with customers and internal cross functional teams
Strong presentation skills preferred
Ability to establish and execute deadlines in a fast-paced environment
Emphasis on ability to build and maintain relationships
Strong analytical skills regarding client quotes, reports, manufacturer data

Job Responsibility

Own and execute on assigned Cisco renewal opportunities within assigned accounts
Coordinate and collaborate with customer and internal teams to establish timelines, action items, responsibilities and associated due dates of renewal activities in a manner that results in an on-time renewal
Work with sales to identify and present upsell opportunities within existing client base
Position multi-year deals & co-term with other license opportunities as to increase size of deals
Engage Cisco support teams and build accurate quotes in CCW-R, 6-12 months advance of expiration
Provide clients with accurate renewal quote that is in alignment with established timelines
Address and resolve install base inaccuracies to ensure customers, Cisco and Trace3 install base data are aligned and accurate
Collaborate with customer and sales team to capture all items available to renew in the renewal scope. Identify and communicate risk. Work to close gaps in coverage
Take actions to reduce complexity e.g., minimize # of contracts
Participate and contribute to customer Quarterly Business Reviews as required

What we offer

Comprehensive medical, dental and vision plans for you and your dependents
401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
Competitive Compensation
Training and development programs
Major offices stocked with snacks and beverages
Collaborative and cool culture
Work-life balance and generous paid time off

Fulltime

Account Manager

As an Account Manager at Kensa, you will build and maintain strong commercial re...

Location

United Kingdom , Exeter

Salary:

30000.00 - 40000.00 GBP / Year

Kensa

Expiration Date

Until further notice

Requirements

Proven experience in sales or account management within a technical environment OR a strong background in the heating, plumbing, or renewable energy sector with transferable skills and a desire to develop commercially
Excellent communication and presentation skills for varied audiences
IT proficiency (Excel, Word) and familiarity with CRM systems
A proactive, adaptable mindset and passion for sustainability
Strong problem-solving skills, creativity, and a results-driven approach

Job Responsibility

Build and maintain strong relationships with installers, clients, architects, and stakeholders
Identify and qualify GSHP opportunities, presenting Kensa’s technical and commercial advantages confidently
Prepare accurate proposals and convert opportunities into confirmed orders
Ensure smooth project handovers to technical and manufacturing teams
Maintain accurate CRM records and manage your pipeline effectively
Collaborate with Sales, Marketing, and Technical teams to support installer onboarding and customer success
Represent Kensa at trade shows, exhibitions, and industry events across the UK when required
Continuously develop your technical knowledge of GSHP systems and funding routes

What we offer

Bonus Scheme: Company performance-related pay plan with uncapped earning potential
Flexible Working: Hybrid and office-based options to suit your lifestyle
Growth & Development: Opportunities to stretch your skills through meaningful, collaborative work
Wellbeing Support: Free, confidential Employee Assistance Programme for you and your family
Time Off: 25 days’ holiday plus bank holidays, rising to 30 days with service
Health & Security: Private Health Insurance (after one year) and company pension
Sustainable Travel: Cycle to Work Scheme to help lower your carbon footprint
Community Impact: Paid volunteering days and regular team events
Dog-Friendly Offices: Some of our spaces, including HQ, welcome four-legged friends

Fulltime

Manager, Inside Sales

As a Manager of Inside Sales, you’ll lead a high-performing team of Inside Sales...

Location

United States , New York

Salary:

99400.00 - 140000.00 USD / Year

Figma

Expiration Date

Until further notice

Requirements

5+ years in B2B SaaS renewals, account management, or sales, including 2+ years leading teams
Proven success managing and developing emerging and mid-level sellers to exceed retention and growth targets
Strong cross-functional collaboration skills—able to build trust and alignment with Sales, Success, and Operations leaders
Strong operational rigor: adept at forecasting, inspecting pipelines, and making data-driven decisions
Experience with Salesforce and renewals tooling (e.g., Ironclad) and strong understanding of SaaS metrics (GRR, NRR, expansion rate)

Job Responsibility

Hire, onboard, and coach Inside Sales Representatives and Sr. Inside Sales Representatives to provide consistent 1:1s, career development support, and skill-based coaching on negotiation, forecasting, and customer engagement
Own NRR performance for assigned renewals, while monitoring and managing to key KPIs including forecast accuracy, GRR, expansion, and churn/contraction metrics
Lead renewal forecasting, pipeline reviews, and inspection of deal quality—ensuring accuracy, consistency, and timely execution
Analyze data to identify at-risk renewals and guide the team to act early and strategically
Develop and iterate on renewal playbooks for LOA/TBH coverage, multi-org renewals, and non-ELA accounts, ensuring clarity on process and ownership
Collaborate closely with Sales Managers, GTM leadership, Customer Success, Deal Desk, Legal, and Finance to align on renewal strategy, account coverage, and engagement plans for strategic customers while streamlining quoting, approvals, and deal execution
Act as the senior level sponsor for complex or high-value renewals—partnering with senior partners, navigating escalations, and ensuring a positive customer experience at every step
Champion operational discipline—improving data hygiene, renewal velocity, and forecast predictability through consistent coaching and accountability

What we offer

health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement
equity to employees
sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles

Fulltime

Senior Inside Sales Representative

Figma is growing our team of passionate creatives and builders on a mission to m...

Location

Japan , Tokyo

Salary:

Not provided

Figma

Expiration Date

Until further notice

Requirements

1+ year of customer facing experience in supporting or managing customer renewals, account management or inside sales, ideally in B2B SaaS
Strong written and verbal communication skills, with the ability to engage and influence customers and internal stakeholders
Comfort working with complex deal structures, multi-org accounts, and multiple stakeholders (procurement, finance, legal)
Technical aptitude and curiosity to learn Figma’s platform, sales processes, and evolving policies
Native-level Japanese and High-Fluency in English

Job Responsibility

Own and manage a portfolio of renewal opportunities across assigned customer accounts in Mid-Market, Enterprise, and Strategic segments
Build trusted relationships with key customer stakeholders to understand their business objectives and align Figma’s solutions to their goals
Lead renewal cycles end-to-end — from proactive outreach and negotiation through deal execution and billing coordination — ensuring timely closure and growth
Meet or exceed quarterly and annual renewal targets by maintaining a healthy renewal pipeline
Negotiate renewal terms and pricing to align customer needs with Figma’s business objectives
Manage renewals for accounts without direct sales coverage (e.g., leave of absence, to be hired, or large accounts with multiple company instances)
Partner cross-functionally with Account Executives, Sales Leaders, Customer Enablement Managers, Deal Desk, and Legal to streamline renewal processes and remove blockers
Identify and pursue expansion opportunities during the renewal cycle, such as adding licenses, while collaborating with Sales on more complex initiatives like adding products or upgrading to Enterprise plans

Fulltime

Senior Inside Sales Representative

Figma is growing our team of passionate creatives and builders on a mission to m...

Location

France , Paris

Salary:

Not provided

Figma

Expiration Date

Until further notice

Requirements

1+ years of customer-facing experience in supporting or leading customer renewals, account management, or inside sales, ideally within a B2B SaaS environment
Strong written and verbal communication skills in both English and French, with the ability to engage and influence customers and internal partners, and collaborate effectively across Sales, Success, Support, Billing, and Marketing teams
Excellent organizational and time-management abilities, with a proven track record of managing multiple renewal cycles simultaneously
Comfort working with sophisticated deal structures, multi-org accounts, and diverse stakeholders (including procurement, finance, and legal), combined with strong negotiation, forecasting, and closing skills focused on achieving commercial targets
Technical proficiency and curiosity to learn Figma’s platform, sales processes, and evolving policies, along with a proactive, growth-oriented mindset that is adaptable to change and motivated to exceed goals

Job Responsibility

Own and manage a portfolio of renewal opportunities across Mid-Market, Enterprise, and Strategic customer segments, maintaining a healthy pipeline to achieve quarterly and annual targets
Build trusted relationships with key partners to understand their business objectives and align Figma’s solutions to their goals
Lead end-to-end renewal cycles, from proactive outreach and negotiation to deal execution and billing coordination, ensuring timely closures and growth, including independently running accounts without direct sales coverage
Negotiate renewal terms and pricing to balance customer needs with Figma’s business objectives
Partner cross-functionally with Account Executives, Sales Leaders, Customer Enablement Managers, Deal Desk, and Legal to streamline processes and remove blockers
Identify and pursue expansion opportunities within the renewal motion, such as additional licenses, and collaborate with Sales on more sophisticated initiatives like product add-ons or Enterprise plan upgrades
Contribute to the ongoing evolution of the renewals playbook by identifying process improvements and sharing insights that enhance team efficiency and consistency
Leverage data and account insights to anticipate risks, prevent churn, and drive strong renewal performance across your book of business

Fulltime

Account Executive - SMB/MM

Join our high-performing LATAM sales team in São Paulo and drive explosive growt...

Location

Brazil , São Paulo

Salary:

Not provided

KnowBe4

Expiration Date

Until further notice

Requirements

Minimum 2+ years of demonstrated success selling to SMB and Mid-Market businesses with track record of quota achievement and territory growth in competitive markets
Background in Software-as-a-Service sales with understanding of subscription business models, recurring revenue metrics, and cloud-based solution positioning
Familiarity with IT, Security, or Cybersecurity industry concepts and genuine passion for helping organizations strengthen their human firewall against emerging threats
Fluent in Portuguese with strong English skills
Balanced approach combining aggressive new business prospecting with strategic account expansion
Stats-driven professional who uses metrics to optimize performance, forecast accurately, and make strategic decisions
Motivated, energetic individual who excels with minimal supervision while maintaining strong collaborative relationships
Flexibility to work across different customer segments, sales channels, and market conditions while maintaining high performance standards and professional growth mindset

Job Responsibility

Drive New Logo Acquisition: Identify, prospect, and close SMB/MM business accounts within your assigned territory through strategic outbound efforts, inbound lead conversion, and partnership collaboration to consistently exceed monthly new logo quotas
Master Account Expansion: Promote and sell KnowBe4's complete product suite to existing customers, identifying upsell and cross-sell opportunities that maximize account value through increased subscription levels, additional seats, and multi-product adoption
Build Pipeline Excellence: Create and maintain a robust pipeline of SMB/MM opportunities using diverse prospecting methods, lead cadence best practices, and compelling product demonstrations that showcase our complete cybersecurity solution portfolio
Own the Sales Process: Articulate KnowBe4's value proposition with precision, understanding each organization's buying needs, key decision makers, and potential roadblocks to accelerate sales cycles and increase win rates
Execute Strategic Deal Management: Act strategically in structuring subscription levels, multi-year agreements, and pricing negotiations that maximize Annual Recurring Revenue while ensuring customer success and long-term growth
Cross-Functional Collaboration: Partner seamlessly with Channel sales representatives, Customer Success Managers, and Renewal Specialists to orchestrate account growth strategies and support renewal processes that expand customer commitment

What we offer

company-wide bonuses based on monthly sales targets
employee referral bonuses
adoption assistance
tuition reimbursement
certification reimbursement
certification completion bonuses
modern, high-tech, and fun work environment

Fulltime

Account Executive - SMB/MM (LATAM)

Join our high-performing LATAM sales team in São Paulo and drive explosive growt...

Location

Brazil , Salvador

Salary:

Not provided

KnowBe4

Expiration Date

Until further notice

Requirements

Minimum 2+ years of demonstrated success selling to SMB and Mid-Market businesses with track record of quota achievement and territory growth in competitive markets
Background in Software-as-a-Service sales with understanding of subscription business models, recurring revenue metrics, and cloud-based solution positioning
Familiarity with IT, Security, or Cybersecurity industry concepts and genuine passion for helping organizations strengthen their human firewall against emerging threats
Fluent in Portuguese with strong English skills
Balanced approach combining aggressive new business prospecting with strategic account expansion
Stats-driven professional who uses metrics to optimize performance, forecast accurately, and make strategic decisions
Motivated, energetic individual who excels with minimal supervision while maintaining strong collaborative relationships
Flexibility to work across different customer segments, sales channels, and market conditions while maintaining high performance standards and professional growth mindset

Job Responsibility

Drive New Logo Acquisition: Identify, prospect, and close SMB/MM business accounts within your assigned territory through strategic outbound efforts, inbound lead conversion, and partnership collaboration to consistently exceed monthly new logo quotas
Master Account Expansion: Promote and sell KnowBe4's complete product suite to existing customers, identifying upsell and cross-sell opportunities that maximize account value through increased subscription levels, additional seats, and multi-product adoption
Build Pipeline Excellence: Create and maintain a robust pipeline of SMB/MM opportunities using diverse prospecting methods, lead cadence best practices, and compelling product demonstrations that showcase our complete cybersecurity solution portfolio
Own the Sales Process: Articulate KnowBe4's value proposition with precision, understanding each organization's buying needs, key decision makers, and potential roadblocks to accelerate sales cycles and increase win rates
Execute Strategic Deal Management: Act strategically in structuring subscription levels, multi-year agreements, and pricing negotiations that maximize Annual Recurring Revenue while ensuring customer success and long-term growth
Cross-Functional Collaboration: Partner seamlessly with Channel sales representatives, Customer Success Managers, and Renewal Specialists to orchestrate account growth strategies and support renewal processes that expand customer commitment

What we offer

Company-wide bonuses based on monthly sales targets
Employee referral bonuses
Adoption assistance
Tuition reimbursement
Certification reimbursement
Certification completion bonuses

Fulltime

Renewals Account Representative

Corelight

Location:
United States

Category:
Sales

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 24, 2025

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