Renewals Account Representative Job at Corelight

Account Associate, Mid Market Renewals, Southern Europe

The Renewals team is comprised of curious, proactive, fun-loving Account Associa...

Location

United Kingdom , London

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

English & Spanish fluency mandatory
Three or more years of proven B2B SaaS experience in direct client management (renewals, account management, customer success, inside sales, or other relevant business area) working with enterprise customers
Track record of maintaining strong renewal rates to drive positive revenue outcomes
Consultative approach with an emphasis on discovery
ability to influence customer outcomes
Consistent track record of meeting or exceeding performance goals
Ability to overcome objections and mitigate commercial risk within accounts
Demonstrated ability to prioritize and manage your time amidst the competing priorities of a high growth business

Job Responsibility

Deliver best in class Net Retention and Gross Retention rates, through effective communication, risk mitigation and expansion discovery
Manage a diverse portfolio of MidMarket & Enterprise customers through the contract management lifecycle
Partner with the Sales Teams on account planning to ultimately drive total book of business growth
Understand customer business priorities and current use of Atlassian product suite to optimize Atlassian’s value and discover cross-sell and upsell opportunities for the Account team
Foster relationships and collaboratively sell with Atlassian Solution Partners sales representatives
Weekly forecast your pipeline for renewal & expansion opportunities
Maintain operational excellence through multi-tasking and prioritization

What we offer

health and wellbeing resources
paid volunteer days
health coverage
wellness resources

Fulltime

Cisco Life Cycle Services Representative

The Life Cycle Management, Cisco Lifecycle Services Representative will be respo...

Location

United States , Denver

Salary:

85000.00 - 95000.00 USD / Year

Trace3

Expiration Date

Until further notice

Requirements

High school diploma required
Bachelor’s degree preferred
Minimum of 5 years of Cisco maintenance renewal management or lifecycle experience required
Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks
Proven ability to manage multiple projects at a time while paying strict attention to detail to meet deadlines
Must be a good collaborator, communicator and facilitator with customers and internal cross functional teams
Strong presentation skills preferred
Ability to establish and execute deadlines in a fast-paced environment
Emphasis on ability to build and maintain relationships
Strong analytical skills regarding client quotes, reports, manufacturer data

Job Responsibility

Own and execute on assigned Cisco renewal opportunities within assigned accounts
Coordinate and collaborate with customer and internal teams to establish timelines, action items, responsibilities and associated due dates of renewal activities in a manner that results in an on-time renewal
Work with sales to identify and present upsell opportunities within existing client base
Position multi-year deals & co-term with other license opportunities as to increase size of deals
Engage Cisco support teams and build accurate quotes in CCW-R, 6-12 months advance of expiration
Provide clients with accurate renewal quote that is in alignment with established timelines
Address and resolve install base inaccuracies to ensure customers, Cisco and Trace3 install base data are aligned and accurate
Collaborate with customer and sales team to capture all items available to renew in the renewal scope. Identify and communicate risk. Work to close gaps in coverage
Take actions to reduce complexity e.g., minimize # of contracts
Participate and contribute to customer Quarterly Business Reviews as required

What we offer

Comprehensive medical, dental and vision plans for you and your dependents
401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
Competitive Compensation
Training and development programs
Major offices stocked with snacks and beverages
Collaborative and cool culture
Work-life balance and generous paid time off

Fulltime

Account Manager

As an Account Manager at Kensa, you will build and maintain strong commercial re...

Location

United Kingdom , Exeter

Salary:

30000.00 - 40000.00 GBP / Year

Kensa

Expiration Date

Until further notice

Requirements

Proven experience in sales or account management within a technical environment OR a strong background in the heating, plumbing, or renewable energy sector with transferable skills and a desire to develop commercially
Excellent communication and presentation skills for varied audiences
IT proficiency (Excel, Word) and familiarity with CRM systems
A proactive, adaptable mindset and passion for sustainability
Strong problem-solving skills, creativity, and a results-driven approach

Job Responsibility

Build and maintain strong relationships with installers, clients, architects, and stakeholders
Identify and qualify GSHP opportunities, presenting Kensa’s technical and commercial advantages confidently
Prepare accurate proposals and convert opportunities into confirmed orders
Ensure smooth project handovers to technical and manufacturing teams
Maintain accurate CRM records and manage your pipeline effectively
Collaborate with Sales, Marketing, and Technical teams to support installer onboarding and customer success
Represent Kensa at trade shows, exhibitions, and industry events across the UK when required
Continuously develop your technical knowledge of GSHP systems and funding routes

What we offer

Bonus Scheme: Company performance-related pay plan with uncapped earning potential
Flexible Working: Hybrid and office-based options to suit your lifestyle
Growth & Development: Opportunities to stretch your skills through meaningful, collaborative work
Wellbeing Support: Free, confidential Employee Assistance Programme for you and your family
Time Off: 25 days’ holiday plus bank holidays, rising to 30 days with service
Health & Security: Private Health Insurance (after one year) and company pension
Sustainable Travel: Cycle to Work Scheme to help lower your carbon footprint
Community Impact: Paid volunteering days and regular team events
Dog-Friendly Offices: Some of our spaces, including HQ, welcome four-legged friends

Fulltime

Senior Inside Sales Representative

Figma is growing our team of passionate creatives and builders on a mission to m...

Location

Singapore , Singapore

Salary:

Not provided

Figma

Expiration Date

Until further notice

Requirements

1+ year of customer facing experience in supporting or managing customer renewals, account management or inside sales, ideally in B2B SaaS
Strong written and verbal communication skills, with the ability to engage and influence customers and internal stakeholders, and collaborate effectively across Sales, Success, Support, Billing, and Marketing teams
Excellent organizational and time-management skills, with a proven ability to manage multiple renewal cycles simultaneously
Comfort working with complex deal structures, multi-org accounts, and multiple stakeholders (procurement, finance, legal), with strong negotiation, forecasting, and closing skills focused on achieving commercial targets
Technical aptitude and curiosity to learn Figma’s platform, sales processes, and evolving policies, along with a proactive, growth-oriented mindset that is adaptable to change and motivated to exceed goals

Job Responsibility

Own and manage a portfolio of renewal opportunities across assigned customer accounts in Mid-Market, Enterprise, and Strategic segments in APAC, maintaining a strong pipeline to drive quarterly and annual targets
Build trusted relationships with key customer stakeholders to understand their business objectives and align Figma’s solutions to their goals
Lead renewal cycles end-to-end — from proactive outreach and negotiation through deal execution and billing coordination — ensuring timely closure and growth, including independently managing renewals for accounts without direct sales coverage
Negotiate renewal terms and pricing to align customer needs with Figma’s business objectives
Partner cross-functionally with Account Executives, Sales Leaders, Customer Enablement Managers, Deal Desk, and Legal to streamline renewal processes and remove blockers
Identify and pursue expansion opportunities during the renewal cycle, such as adding licenses, while collaborating with Sales on more complex initiatives like adding products or upgrading to Enterprise plans
Contribute to the ongoing evolution of the renewals playbook, identifying process improvements and sharing insights to enhance efficiency and consistency across the team
Use data and account insights to anticipate risk, prevent churn, and drive stronger renewal performance across your book of business

Fulltime

Strategic Renewals Account Executive

The Strategic Renewals Account Executive owns renewal strategy and execution for...

Location

United States of America , Remote

Salary:

108100.00 - 142500.00 USD / Year

Blackbaud

Expiration Date

Until further notice

Requirements

7+ years of experience in enterprise sales or strategic renewals, with demonstrated ownership of large, complex commercial negotiations
Proven success managing enterprise-scale renewals, including multi-year, multi-million dollar solution customer portfolios
Strong experience negotiating with executive-level stakeholders and navigating complex procurement, legal, and financial processes
Demonstrated ability to lead cross-functional deal teams and influence without authority
Experience operating in consultative or solution-selling environments
Familiarity selling into nonprofit, education, or mission-driven organizations is strongly preferred
Comfort managing ambiguity, renewal risk, and competitive dynamics in high-stakes environments

Job Responsibility

Own Enterprise Renewal Strategy
Develop and execute long-term, risk-based renewal strategies for Blackbaud’s largest enterprise customers
Proactively identify and mitigate churn risk, competitive pressure, and commercial obstacles within complex accounts
Lead high-stakes renewal negotiations involving pricing strategy, contract terms, and executive approvals
Drive Expansion Through Renewals
Own expansion strategy within the renewal motion, identifying opportunities to grow accounts through additional solutions, services, or scope
Partner closely with Sales, Customer Success, Product, and Professional Services to position and close expansion opportunities
Lead Cross-Functional Deal Orchestration
Orchestrate complex renewal and expansion deals across Finance, Legal, Product, Sales, Customer Success, and Executive Leadership
Ensure internal alignment, clear decision-making, and timely execution across all stakeholders

What we offer

Medical, dental, and vision insurance
Remote-first workforce
401(k) program with employer match
Flexible paid time off
Generous Parental Leave
Volunteer for vacation
Opportunities to connect to build community and belonging
Pet insurance, legal and identity protection
Tuition reimbursement program

Fulltime

Senior Inside Sales Representative

Figma is growing our team of passionate creatives and builders on a mission to m...

Location

Japan , Tokyo

Salary:

Not provided

Figma

Expiration Date

Until further notice

Requirements

1+ year of customer facing experience in supporting or managing customer renewals, account management or inside sales, ideally in B2B SaaS
Strong written and verbal communication skills, with the ability to engage and influence customers and internal stakeholders
Comfort working with complex deal structures, multi-org accounts, and multiple stakeholders (procurement, finance, legal)
Technical aptitude and curiosity to learn Figma’s platform, sales processes, and evolving policies
Native-level Japanese and High-Fluency in English

Job Responsibility

Own and manage a portfolio of renewal opportunities across assigned customer accounts in Mid-Market, Enterprise, and Strategic segments
Build trusted relationships with key customer stakeholders to understand their business objectives and align Figma’s solutions to their goals
Lead renewal cycles end-to-end — from proactive outreach and negotiation through deal execution and billing coordination — ensuring timely closure and growth
Meet or exceed quarterly and annual renewal targets by maintaining a healthy renewal pipeline
Negotiate renewal terms and pricing to align customer needs with Figma’s business objectives
Manage renewals for accounts without direct sales coverage (e.g., leave of absence, to be hired, or large accounts with multiple company instances)
Partner cross-functionally with Account Executives, Sales Leaders, Customer Enablement Managers, Deal Desk, and Legal to streamline renewal processes and remove blockers
Identify and pursue expansion opportunities during the renewal cycle, such as adding licenses, while collaborating with Sales on more complex initiatives like adding products or upgrading to Enterprise plans

Fulltime

Director of Customer Success

The Director of Customer Success owns the long-term success, retention, and grow...

Location

United States , McLean

Salary:

120000.00 - 160000.00 USD / Year

EdTech Jobs

Expiration Date

Until further notice

Requirements

3-5 years’ experience in a customer service role
Strong written and verbal communication skills required
Technical aptitude with proficiency in web-based applications, Google Applications, and Microsoft Office Suite
Outstanding relationship and rapport building abilities
The ability to multi-task, prioritize, and balance time across clients, multiple partner relationships and internal initiatives daily while maintaining a profound attention to detail
Able to discern the difference between situations that require escalation, those that require immediate attention without escalation, and those that are important but not immediate
Professional character that represents Meazure Learning’s brand and service standards well
Is patient with and respectful of people and processes. Tries to understand the people and the data before making judgments and acting. Expresses sensitivity and empathy when appropriate
Skilled at troubleshooting with a logical, systematic approach
Willing to travel at least 10% to visit accounts

Job Responsibility

Serve as the primary executive point of contact for assigned large and enterprise partners, owning the overall health, retention, and growth of each relationship
Develop and execute account success plans aligned to partner goals, testing programs, and long-term strategy
Build and maintain strong relationships with key stakeholders and decision-makers to ensure alignment, satisfaction, and advocacy
Sustain and grow exam volume across all assigned accounts through proactive engagement and value delivery
Identify client risk and mitigate and advocate working cross functionally to resolve customer concerns
Set and manage partner expectations, addressing risks and issues before they impact outcomes
Forecast revenue and exam volume for a rolling twelve-month period, providing visibility and predictability to the business
Ensure high-quality, consistent delivery across all services by coordinating closely with internal operations, technology, and service teams
Leverage data to guide conversations, demonstrate value, and inform strategic decisions
Use performance trends and customer insights to proactively optimize testing programs and partner outcomes

What we offer

401(k) plan with company matching & immediate vesting schedule (100% of the 1st 3% and 50% of the next 2%)
BCBS Health, Dental, & Vision Insurance with generous employer funding for employees and dependents
Generous flexible time off approach
Professional development
Remote and hybrid first organization
Great working environment with a team of exceptional people

Fulltime

New

Mid-Market Account Manager

This is a pure growth role, you'll own a portfolio of 50 mid-market biopharma, m...

Location

United Kingdom of Great Britain and Northern Ireland , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

5+ Years of B2B sales is required
ARR sales is preferred
industry sales is a bonus
Top performers without pharma experience are welcome to apply
Proven hunter with experience as an Account Executive, Business Development Executive, or Sales Development Representative
Account management experience focused on growing accounts as well as retaining and servicing customers at a high level
Foster long-term strategic relationships with key client stakeholders to renew your book of business
Proven track record of target achievement
Seller must have strong discovery skills to execute a consultative sale
Driven, competitive, assertive, intellectually curious, and gritty sales professionals

Job Responsibility

Own a portfolio of 50 mid-market biopharma, medtech, and/or professional services accounts, with full responsibility for upsell, expansion, and renewal
Grow and maintain an existing client base by closing upsell sales and growing and retaining existing contracts
Foster long term relationships and strategically map, plan, and execute a renewal plan to strengthen the retention for each of your 50 accounts
Be responsible for the full sales cycle and leverage sales support teams and other internal resources as needed
Achieve monthly sales targets for both upsell and renewals
Achieve weekly KPIs to stay on track to achieve your specific goals
Build and manage a robust pipeline and prepare accurate sales forecasts, new growth ideas, and contingency plans
Continually improve your product and industry knowledge while also understanding client pain points
Compete and collaborate with colleagues of all levels proactively, positively, and professionally
Work with C-suite, vice president and director level personas

What we offer

High growth, ambitious environment that offers unlimited opportunities for success
Tailored training and development plans, including LinkedIn Learning and ongoing Learning and Development opportunities
Competitive base salary plus OTE and attractive, uncapped commission structure
Generous PTO policy
Health, Dental and Vision insurance
Pet Insurance
Company sponsored Life insurance, AD&D, STD, and LTD
Maternity and Paternity leave
401k Match
Corporate gym rates

Fulltime

Renewals Account Representative

Corelight

Location:
United States

Category:
Sales

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 24, 2025

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