Renewal Specialist Job at KnowBe4 (Clearwater)

Renewal Specialist (SMB)

The SMB Renewal Specialist is responsible for coordinating with SMB CSMs and cus...

Location

United States , Clearwater

Salary:

Not provided

KnowBe4

Expiration Date

Until further notice

Requirements

Associate’s Degree or equivalent work experience and education preferred
Experience with Gmail and Google Docs
Experience with MS Office (Word and Excel)
Experience with web browsers (Chrome, Internet Explorer, etc.)
Experience with Salesforce or other CRM preferred
Familiarity with standard concepts, practices and procedures within the IT Security Field
Previous sales or negotiation experience
Strong verbal and written communications
Excellent time management and organization skills
Superior customer service skills

Job Responsibility

Manage all opportunities within assigned customer portfolio and perform research to understand customer health and account status as it pertains to those opportunities
Coordinate with SMB CSMs and Account Managers to strategize on renewals, add-on and upsells for their customers to maximize bookings
Be proactive when conducting discovery with customers on opportunities and handle any objections to ensure predictability of successfully closing those opportunities
Negotiate with customers on opportunities to prevent churn and secure optimal terms
Employ pricing strategies that meet the Company’s standards, policies, and procedures
Generate pricing quotes for renewals
Manage your assigned 30, 60, and 90 day opportunity pipeline, weekly and daily forecasts and meet regularly with the Renewal Specialist Regional Director to review
Thoroughly and accurately complete deal sheets in Salesforce for each opportunity
Meet and exceed bookings targets and quotas
Maintain impeccable administration of your opportunities in the Company’s CRM

What we offer

company-wide bonuses based on monthly sales targets
employee referral bonuses
adoption assistance
tuition reimbursement
certification reimbursement
certification completion bonuses

Fulltime

Renewals Specialist

The Renewals Specialist will be responsible for managing the renewals process fo...

Location

United Kingdom

Salary:

Not provided

1Password

Expiration Date

Until further notice

Requirements

Fluent written and spoken communication skills in both English and German
2+ years of experience in renewals, account management, or customer success in a software or technology environment
Possesses a practical understanding of SaaS (Software as a Service) business models and recurring revenue principles
Great communication and interpersonal skills, with a customer-focused mindset
Proficient in Salesforce, Gainsight and other tooling
Good analytical skills and ability to interpret data to drive decision-making
Demonstrated experience working with a collaborative team

Job Responsibility

Support the entire renewal process for existing customer accounts, ensuring timely and accurate renewal of contracts
Build and maintain meaningful relationships with clients to understand their needs, address concerns, and identify opportunities to provide tailored solutions that add value
Analyze renewal metrics and trends to identify areas for improvement and develop strategies to enhance customer retention including the evaluation of license usage and true-up requirements
Work closely with sales, customer success, and product teams to ensure a seamless renewal experience and address customer needs effectively
Proactively reach out to customers prior to contract expiration to discuss renewal options and address any potential issues
Educate clients on the value of our security software and any new features or updates to encourage renewal
Ensure all renewal agreements are properly documented and compliant with company policies and procedures
Gather customer feedback and insights to inform product development and improve overall customer satisfaction

What we offer

Maternity and parental leave top-up programs
Wellness spending allowance
Generous PTO policy
Company-wide wellness days off scheduled throughout the year
Wellness Coach membership
Comprehensive health coverage
Company equity for all full-time employees
Retirement matching program
Training budget, 1Password University access, and learning sessions
Free 1Password account (and friends and family discount)

Fulltime

Senior Renewal Sales Specialist

We are looking for a Senior Renewal Sales Specialist to be a part of our Worldwi...

Location

United Kingdom; Czech Republic , London; Prague

Salary:

Not provided

Azul Systems

Expiration Date

Until further notice

Requirements

BA/BS or equivalent preferred
5+ years successful renewal sales or sales experience
Experience selling to IT departments, IT management is preferred
Experience in Salesforce.com with opportunity management, maintaining and building pipeline, setting follow up tasks, running reports, and forecasting the renewals business
Strong written and verbal communication skills
Bilingual preferred (fluent English) in German or French a plus
Organized, detail and process oriented
Self-starter with the ability to work effectively in a team environment
Ability to coordinate cross department resources to execute a complex sales strategy and retain customers

Job Responsibility

Maintain a regular and consistent cadence of outreach with our customer base to ensure on-going customer engagement and high customer retention
Uncover upsell business opportunities through open-ended questioning, product knowledge and consistent outreach
Coordinate Azul resources to ensure the highest level of customer engagement
Contact customers and partners via phone and email to assess customer satisfaction and renewal intent
Develop customer quotes, manage customer data and renewal opportunities within Salesforce.com
Understand and support our pricing & discounting practices for renewals
Provide weekly renewals and churn forecasts, including communicating with executive team regarding the status of renewals and suggestions on mitigation of risk or maximizing customer retention
Maintain up-to-date knowledge of Azul competitive positioning in the marketplace

Fulltime

Renewal Deal Specialist

Executes operational activities related to quote, price, configuration, deal reg...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Mastery in English
experience designing and implementing policies, processes, and tools to support client sales processing
strong analytical, statistics and problem-solving skills
advanced Microsoft Excel skills
understanding of and experience in applying business and sales processing tools, systems and practices
reviewing and interpreting client agreements and resolving ambiguity or issues
using forecasting and planning methodologies
excellent written and verbal communication skills
ability to effectively communicate sales processing plans, proposals, and results, and negotiate options at management levels.

Job Responsibility

Responsible for sales processing and process improvement for one or more assigned areas, accounts or processes
reviews performance of sales processing activities for assigned areas and accounts
analyzes results to develop forecasts, identify issues and opportunities, and works directly with clients to resolve claims or inquiries
communicates data and issue analysis to clients and internal and external stakeholders
provides tangible feedback and proposes changes to sales processes, policies and tools to improve performance and increase customer satisfaction
provides guidance and mentoring to less-experienced staff members.

What we offer

Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
personal and professional development programs
unconditional inclusion fostering flexibility and supporting personal needs.

Fulltime

Asset Integration & Development Specialist

At METLEN Energy & Metals, we aim to lead the energy transition and green metall...

Location

Greece , Athens

Salary:

Not provided

Metlen Group

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Electrical/Mechanical Engineering, Energy Systems, or a related field
4+ years of experience in the renewables sector, ideally with exposure to asset monitoring, technical due diligence, or market integration
Solid understanding of the regulatory and technical framework for RES, Storage, and flexibility assets
Proficiency in data analysis tools such as Python, Power BI, VBA, or equivalent
Strong project management and stakeholder coordination skills
Excellent communication, problem-solving, and collaboration abilities

Job Responsibility

Coordinating the end-to-end integration of new RES, Storage, and flexible assets into the aggregation portfolio
Maintaining and enriching the technical asset database with specifications, operational data, and contractual parameters
Collaborating with internal teams (commercial, operations, IT, regulatory) to align integration processes with business and market requirements
Acting as the primary contact for external stakeholders (asset owners, EPCs, TSOs, DSOs, and regulators) during onboarding
Supporting technical due diligence and feasibility assessments for new projects and business opportunities
Contributing to the development and enhancement of internal tools for asset monitoring, forecasting, and optimization
Preparing technical and commercial reports for internal and external stakeholders
Monitoring regulatory changes and proposing process adjustments to ensure compliance and continuity

What we offer

Competitive remuneration package
Ticket Restaurant Card
Group Health Insurance Plan
Preferential household electricity plan
Pension Plan

ECONOMIC DISPATCH SPECIALIST / TRADE OPERATOR

EDP Renewables is a global leader in the renewable energy sector and the fourth-...

Location

Spain , Madrid

Salary:

Not provided

EDP

Expiration Date

Until further notice

Requirements

Undergraduate required. Preferred degrees in Engineering, Business, Physics or Math science
Experience working in English (i.e. written and oral English (bilingual))
Valued other languages
Familiar with market jargon is valuable
In one or more of the following areas: electricity/energy markets, renewable regulation, finance
Previous experience as a trader would be valued
Domain of Microsoft Excel and other Office package
VBA, Power BI and R, and SQL would be a plus
Understanding of Microsoft products and/or complementing products (preferred)
Competency in Analytical Problem solving, strong communication, customer/partner relationships, and technology expertise (preferred)

Job Responsibility

Execute market orders for several European electricity markets according to the provided guidelines
Communicate and follow up market results and strategies performance
Daily execute market orders in European electricity markets (Day ahead market/intraday/ bilateral contracts notification) according to the defined guidelines
Communication with internal (e.g Dispatch, Asset Management) and external (e.g. market operators, TSO) parties regarding daily market operations and executions
Monitoring on the markets and strategies performed, reporting to the rest of the department and other internal/external stakeholders about market movements and prices evolution, interpreting financial and market reports

What we offer

Empower our employees through a positive and innovative work environment that promotes collaboration and agile decision-making
Respect and value each person, providing a flexible, healthy, and inclusive workplace with a range of attractive benefits
Provide a meaningful work experience and prepare our people for future challenges through different opportunities for development and internal mobility

Fulltime

Operations Specialist I

The Operations Specialist I will play a key role in assisting the Operations Man...

Location

United States , Scottsdale

Salary:

64000.00 - 88000.00 USD / Year

Clearway Energy

Expiration Date

Until further notice

Requirements

Ability to coordinate multiple activities and ensure safety, quality, and schedule adherence
Two years’ experience in Operations or a Solar and Wind Field Technician Role is preferred
Able to demonstrate competent technical knowledge of plant and system processes and experience in operating electrical and SCADA systems
Ability to take direction, identify problems, develop solutions, conduct analysis independently and in collaboration with others
Ability to work in difficult customer situations and show strong verbal and written communication skills
Ability to work in a high-stress environment where decisions directly impact personnel safety and equipment reliability
Ability to work rotating shifts of 12.5 hours, including nights, weekends, and holidays
Available for 24-hour on-call duty to meet customer requirements

Job Responsibility

Proactively monitor and analyze real-time activities, performance, and operational status of Clearway Energy Utility Operating Assets to determine root cause and maintain utmost data integrity for operational events
Understand and proactively identify abnormal operating and alarm conditions that arise during the shift and react accordingly
Ability to manage power plant operations, considering different requirements for each plant based on location, generation type, interconnect requirements, regional regulations, and customer contractual requirements in a high-stress and time-sensitive environment
Answer phones and emails during the shift
Coordinate, document, and implement all necessary remedial actions to maximize the availability of the equipment and production/revenue according to pricing, resources, forecasts, and maintenance procedures
Interpret and execute activities associated with asset contracts (PPAs, LGIA’s, O&M agreements), including capacity scheduling/reporting, telemetry issues, or remote-control capability impacts
Operate multiple power plants IAW regulatory operating requirements (i.e., CPUC/WECC/Prudent Utility Practices)
Coordinate with the Field Operations teams, including Site Managers, Supervisors, and technicians, in daily activities for plant status verifications, downtime reporting, and safe actions of remote equipment
Coordinate with external entities such as Scheduling Coordinators, Transmission Operators, and Reliability Entities for the performance of status notifications or Operating Instructions
Support the commissioning of projects by coordinating test energy scheduling and power plant operations activities, ensuring safety, regulatory, environmental, and operating compliance

What we offer

generous PTO
medical, dental & vision care
HSAs with company contributions
health FSAs
dependent daycare FSAs
commuter benefits
relocation
a 401(k) plan with employer match
a variety of life & accident insurances
fertility programs

Fulltime

Green product Structuring Specialist

We are currently looking for a Pricing Structuring Specialist to join our Energy...

Location

Greece , Athens

Salary:

Not provided

Metlen Group

Expiration Date

Until further notice

Requirements

Bachelor's degree in Electrical/Mechanical Engineering, Economics, or a related field
2+ years of experience in the power market industry
Strong knowledge of the regulatory framework for regional electricity markets
Technical proficiency in at least one of the following: Python, Power BI, VBA
Proven ability to manage large datasets efficiently
Excellent communication and collaboration skills

Job Responsibility

Designing and maintaining pricing models for virtual baseload and pay-as-consumed products
Incorporating RES characteristics into pricing strategies to optimize cost and risk management
Monitoring energy market trends, regulatory developments, and competitor pricing strategies
Conducting scenario modeling and sensitivity analysis to assess pricing impacts
Collaborating with trading, sales, risk management, and operations teams
Identifying opportunities to enhance margins and profitability through innovative pricing strategies

What we offer

Competitive remuneration package
Ticket Restaurant Card
Group Health Insurance Plan
Preferential household electricity plan
Pension Plan

Fulltime

Renewal Specialist

KnowBe4

Location:
United States , Clearwater

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 26, 2025

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