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Renewal Sales Account Manager

https://www.hpe.com/ Logo

Hewlett Packard Enterprise

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Location:
United Kingdom , Winnersh

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Category:

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Renewal Sales Account Manager works within assigned customer accounts or partner accounts to manage, renew, and convert IT support services contracts; proactively builds pipeline and drives renewal opportunities within existing accounts; collaborates with specialists, account managers, services delivery, and channel partners; ensures customer satisfaction and defends HPE’s installed base business against competition

Job Responsibility:

  • Develops customer/partner relationships
  • manages support services renewals, conversions, and upsells for an assigned set of smaller, less complex installed base accounts
  • uses basic account and renewal planning techniques and basic analysis of contractual support data to provide relevant renewal quotes
  • owns simple end-to-end renewal cycles, from renewal planning and customer engagement to negotiating prices and closing deals
  • contributes to services upsell by identifying opportunities to replace installed base sales erosion
  • reacts to competitive threats
  • accurately forecasts renewal orders and maintains pipeline and opportunities
  • engages with customers/partners through planned series of calls or visits
  • consults with extended account sales teams
  • prioritizes and organizes effectively
  • owns support services contractual relationships for assigned accounts

Requirements:

  • University or bachelor’s degree preferred, or equivalent experience
  • 1-2 years of relevant work experience or equivalent
  • basic relationship management, customer understanding, and escalation management expertise
  • transactional approach to renewal planning
  • basic support services and renewal management knowledge
  • basic knowledge of the company’s other offerings, strategic initiatives, partner and competitor products, and strategies within the assigned solution set
  • sales potential
  • basic level of experience presenting less complex renewals
  • business and financial awareness
  • analytical and detail-oriented
  • good written and verbal communication and presentation skills
What we offer:
  • Health & wellbeing benefits
  • career investment programs
  • comprehensive suite of benefits for physical, financial, and emotional wellbeing
  • inclusive work culture

Additional Information:

Job Posted:
May 02, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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