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Renewal Sales Account Manager

https://www.hpe.com/ Logo

Hewlett Packard Enterprise

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Location:
United States , San Jose

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Category:

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Contract Type:
Employment contract

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Salary:

72300.00 - 169900.00 USD / Year

Job Description:

The Renewal Sales Account Manager works within assigned customer accounts to manage, renew, and convert IT support services contracts, tailoring expanded and new services to support customer and HPE business objectives. The role involves proactive account management, defending HPE’s installed base business, and generating new sales opportunities while collaborating with specialists, account managers, services delivery, and channel partners.

Job Responsibility:

  • Develop customer/partner relationships
  • manage support services renewals, conversions, and upsells
  • use basic account and renewal planning techniques
  • own simple end-to-end renewal cycles
  • upsell by identifying opportunities within accounts
  • react to competitive threats
  • accurately forecast renewal orders
  • engage with customers/partners through planned calls
  • consult with extended account sales teams
  • own the support services contractual relationship
  • manage account changes and renewal proposals.

Requirements:

  • University or bachelor’s degree preferred
  • 3+ years of relevant work experience in subscription-based renewals
  • basic relationship management, customer understanding, and escalation management expertise
  • transactional approach to renewal planning
  • basic support services and renewal management knowledge
  • basic knowledge of the company’s other offerings
  • sales potential
  • business and financial awareness
  • analytical and detail-oriented
  • good written and verbal communication and presentation skills.

Nice to have:

  • Master’s degree
  • experience presenting less complex renewals.
What we offer:
  • Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
  • personal & professional development programs
  • unconditional inclusion policies.

Additional Information:

Job Posted:
July 15, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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