Renewal Sales Account Manager Job at Hewlett Packard Enterprise (San Jose)

Renewal Sales Account Manager

Renewal Sales Account Manager works within assigned customer accounts or partner...

Location

United Kingdom , Winnersh

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or bachelor’s degree preferred, or equivalent experience
1-2 years of relevant work experience or equivalent
basic relationship management, customer understanding, and escalation management expertise
transactional approach to renewal planning
basic support services and renewal management knowledge
basic knowledge of the company’s other offerings, strategic initiatives, partner and competitor products, and strategies within the assigned solution set
sales potential
basic level of experience presenting less complex renewals
business and financial awareness
analytical and detail-oriented

Job Responsibility

Develops customer/partner relationships
manages support services renewals, conversions, and upsells for an assigned set of smaller, less complex installed base accounts
uses basic account and renewal planning techniques and basic analysis of contractual support data to provide relevant renewal quotes
owns simple end-to-end renewal cycles, from renewal planning and customer engagement to negotiating prices and closing deals
contributes to services upsell by identifying opportunities to replace installed base sales erosion
reacts to competitive threats
accurately forecasts renewal orders and maintains pipeline and opportunities
engages with customers/partners through planned series of calls or visits
consults with extended account sales teams
prioritizes and organizes effectively

What we offer

Health & wellbeing benefits
career investment programs
comprehensive suite of benefits for physical, financial, and emotional wellbeing
inclusive work culture

Fulltime

Inside Sales Account Manager

Inside Sales Account Manager responsible for driving support contract renewals f...

Location

United Kingdom

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Degree or equivalent in any field (preferably IT/ Sales)
3-5 years of relevant work experience or equivalent
Proficient account management, acquisition, retention and development skills
Proficient understanding of company's portfolios of products and services
Proficient knowledge of IT and/or industry solutions, products and services to solve business challenges
Proficient communication and negotiation skills
Proficient knowledge of a Customer Relationship Management system (CRM), preferably the Salesforce CRM product
Foundational knowledge of Microsoft Excel
Able to collaborate within a team and may lead a sub-team

Job Responsibility

Renews support end user support contracts, and support services for set of assigned regional accounts, may partner with field sales or sell independently
Consistently reviews quarterly pipeline reports to drive renewal opportunities to closure
may work with partners/ outside sales to ensure a smooth customer transaction
Understands client requirements and drives upsell opportunities for service/support offerings
Builds targeted sales pipeline and forecasts data driven contract renewal to be within valid contract term

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Sales & Account Manager

Join a dynamic team as a Sales & Account Manager and become the heartbeat of cus...

Location

United Kingdom , Chelmsford

Salary:

30000.00 - 35000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in sales account management or sales support within a fast-paced industry
Strong interpersonal and communication skills
Exceptional organizational skills and ability to manage multiple accounts and projects simultaneously
Proactive, customer-centric approach to problem-solving and account management
Experience supporting Business Development Managers and working with sales support teams
Ability to manage and prioritize tasks effectively to meet deadlines and customer needs
Team-oriented attitude with strong focus on collaboration and service excellence
Must drive and have access to a vehicle

Job Responsibility

Serve as primary point of contact for clients, building strong relationships
Oversee designated customer base from head office
Identify opportunities to upsell care packages and service/maintenance agreements
Work closely with Business Development Managers to assist with new account acquisitions
Ensure customers are aware of service and maintenance offerings
Address queries and resolve customer issues promptly
Work with internal sales, technical, and marketing teams
Develop strategies to enhance customer retention and account expansion
Assist with contract renewals

What we offer

Commission

Fulltime

Sales & Account Manager

Ennova Research was born to be different. We see beyond today’s needs focusing o...

Location

Italy , Milan-Venice

Salary:

Not provided

Ennova Research

Expiration Date

Until further notice

Requirements

5+ years proven experience
Experience selling Enterprise Software
Ability in contacts management using CRM
Experience managing a pipeline and closing large contracts and ability to articulate complex solutions and map them on to customers’ needs, presenting demos of products and services (online and in person)
Ability to create reports and dashboards
Proven negotiation and closing skills
Excellent communication skills both with customers and within an organisation
Excellent presentation abilities and composure in front of all levels of technical and business customers or prospects
Ability to be flexible and quickly adapt to changing business needs and processes
Good English level, both written and spoken

Job Responsibility

Ownership of the full sales cycle from lead to close
Establish lasting relationships with stakeholders and decision-makers
Foster new relationships for EnGo through outbound efforts
Identify customer needs and collaborate with EnGO teammates to ensure customer success with special emphasis on signup, upgrade, and renewal
Initiate, negotiate and close new and renewal contracts with customers
Communicate and organise/escalate issues appropriately including: billing, legal, security, onboarding, and technical inquiries
Provide recommendations and educate customers on new features and releases
Monitor and identify adoption and utilisation trends and through market analysis
Conduct periodic customer health-checks with an emphasis on customer satisfaction
Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas adopting Agile methodologies

What we offer

Professional growth opportunities
Training program
Teamwork and participation in team building activities
A dynamic, young, creative and stimulating environment
Open-minded and multicultural work environment
Experience with national and international clients

Fulltime

Manager, Renewal Management

As a Renewals Manager (People Manager) leading our Renewals team in India, you w...

Location

India , Hyderabad

Salary:

Not provided

Highspot

Expiration Date

Until further notice

Requirements

10+ years in Renewals, Customer Success, or Account Management in a B2B SaaS environment
at least 3 years of people management experience
proven success leading a high-performing renewals or customer success team
strong coaching and performance management capabilities
deep passion for delivering exceptional customer experiences
ability to translate data insights into strategic plans
experience working with Sales, Customer Success, Operations, and Finance teams in a fast-paced, matrixed environment
proficient in CRM and renewal management systems (e.g., Salesforce, Gainsight)
motivational leader who thrives in a dynamic, collaborative, and growth-oriented environment

Job Responsibility

Lead and Develop the Renewals Team: Recruit, mentor, and manage a high-performing team of Renewals Managers
Drive Retention Outcomes: Oversee team performance to ensure renewal and retention targets are met or exceeded
Operational Excellence: Implement best practices for renewals management, forecasting, and process efficiency
Cross-Functional Collaboration: Work closely with Sales, Customer Success, Revenue Operations, and Finance to streamline handoffs
Data-Driven Management: Use analytics and CRM data to track performance, measure outcomes, and identify trends
Customer Engagement Oversight: Ensure the team builds trusted relationships with customers
Reporting and Forecasting: Maintain high standards of accuracy in renewal forecasting, team metrics, and executive reporting
Culture and Enablement: Promote a culture of accountability, inclusivity, and continuous improvement

Fulltime

HPE Aruba Services Account Manager

Renewal Sales Account Manager works within assigned customer accounts or partner...

Location

Mexico , Guadalajara

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or bachelor’s degree preferred, or equivalent experience
2-4 years of relevant work experience or equivalent
Good relationship management, customer understanding, and escalation management expertise
Good account and opportunity planning and development skills for standard accounts
Good support services and renewal management knowledge (portfolio, processes, data analysis, and tools)
Basic knowledge of the company’s other offerings, strategic initiatives, partner and competitor products, and strategies within the assigned solution set
Good sales attitude and basic experience
Basic renewal proposal and presentation experience for standard renewals
Basic business and financial acumen
Very good written and verbal communication and presentation skills, including solid meeting preparation and leadership (both telephone and face-to-face).

Job Responsibility

Develops customer/partner relationships
understands their needs, offers essential support services and advice, and monitors satisfaction
Manages support services, renewals, conversions, and upsells for an assigned set of standard installed base accounts, acting with accountability and readiness to meet assigned order targets
Uses standard account and renewal planning techniques together with good analysis of contractual support data to create renewal proposals and occasionally upsell
Owns standard end-to-end renewal cycles, from account planning and driving customer engagement (aligned with budgetary cycle) to negotiating prices and successfully closing deals
Qualifies and pursues standard services upsell to replace installed base sales erosion and grow renewals within their accounts
Accurately forecasts renewal orders and maintains pipeline and opportunities, following standard procedures and using tools/resources effectively
Engages with customers/partners through planned telephone calls, occasional face-to-face visits, and business reviews as part of account management strategy
Collaborates with extended account sales team and services delivery
Prioritizes and organizes effectively to handle competing priorities and volume

What we offer

Health & Wellbeing benefits
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
Career development opportunities
Unconditional inclusion in the workplace.

Fulltime

Account Manager, Strategic Accounts

The Account Management team looks to deepen relationships with customers, explor...

Location

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Generally, 7+ years experience in account management, inside sales, customer success or other relevant business areas
Proven experience selling Enterprise SaaS products across a global account footprint
Experience establishing communication and engagement with prospects, and trust over the phone and on video across several countries and cultures
Experience meeting or exceeding performance goals
Experience managing high-revenue customer engagements with Enterprise-level customers
Experience managing complex, end-to-end sales cycles
Experience working with Channel Partners & GSIs to retain and grow customer accounts
Understanding of the typical SaaS Customer Journey and experience guiding customers through risk scenarios
Experience using Salesforce, Clari and Tableau
Experience analysing data to support identifying opportunity and projecting growth trajectories

Job Responsibility

Accelerate revenue growth by using existing customer footprints to maximize expansion through a tops-down, solution-oriented approach
Develop Senior and Executive relationships over video conferences and in-person
Manage high-value renewals & expansion across a sizable product portfolio
Oversee growth opportunity management and sales cycles end-to-end
Partner with our Sales team on account planning and driving total book of business growth through competitive, market and white space analysis
Increase customer awareness of Atlassian's product portfolio to discover cross-sell and upsell opportunities
Maintain an understanding of product updates and new offerings and articulate those improvements to customers and our solution partners
Forecast accountability for your owned book of business
Identify pockets of risk in your Customer's portfolio and assessing solutions to reduce issues before they impact customer satisfaction
Manage up internally to provide awareness and advocacy of customer needs

What we offer

Health and wellbeing resources
Paid volunteer days

Fulltime

Account Manager

As an Account Manager, you will be the primary relationship owner for a portfoli...

Location

United States , New York

Salary:

120000.00 - 160000.00 USD / Year

Hightouch

Expiration Date

Until further notice

Requirements

2+ years of demonstrated success in Account Management, Renewal Management, Sales, or Customer Success, preferably in SaaS
Proven track record of meeting or exceeding quotas and driving positive customer outcomes
Experience managing retention and adoption for complex SaaS accounts
Strong written and verbal communication skills with ability to present to various stakeholder levels
Excellent organizational skills, attention to detail, and ability to manage multiple priorities
Self-starter mentality with ability to work independently and collaboratively
Strong problem-solving skills and process improvement mindset
Financial acumen and experience with contract management
Ability to adapt quickly to changing priorities and business needs
Customer-first approach with focus on building long-term partnerships

Job Responsibility

Build and maintain strong relationships with customer champions and key stakeholders
Serve as the primary point of contact for all client concerns, needs, and strategic discussions
Drive contract renewals and identify expansion opportunities through upselling and cross-selling
Develop comprehensive understanding of client business goals and map our solutions to their needs
Collaborate with internal teams to ensure seamless delivery and client satisfaction
Maintain accurate client records and track contract updates, renewals, and account health
Generate regular progress reports for clients and internal leadership
Proactively address client challenges and develop tailored solutions
Lead renewal meetings and participate in strategic business reviews
Communicate expansion opportunities to the sales team and support deal progression

What we offer

Meaningful equity compensation in the form of ISO options and offer early exercise and a 10-year post-termination exercise window

Renewal Sales Account Manager

Hewlett Packard Enterprise

Location:
United States , San Jose

Category:
Sales

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
July 15, 2025

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Job Description:

Job Responsibility:

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