Renewal Deal Specialist Job at Hewlett Packard Enterprise (Bangalore)

Renewal Specialist (SMB)

The SMB Renewal Specialist is responsible for coordinating with SMB CSMs and cus...

Location

Germany , Berlin

Salary:

Not provided

KnowBe4

Expiration Date

Until further notice

Requirements

Associate’s Degree or equivalent work experience and education preferred
Experience with Gmail and Google Docs
Experience with MS Office (Word and Excel)
Experience with web browsers (Chrome, Internet Explorer, etc.)
Experience with Salesforce or other CRM preferred
Familiarity with standard concepts, practices and procedures within the IT Security Field
Previous sales or negotiation experience
Strong verbal and written communications
Excellent time management and organization skills
Superior customer service skills

Job Responsibility

Manage all opportunities within assigned customer portfolio and perform research to understand customer health and account status as it pertains to those opportunities
Coordinate with SMB CSMs and Account Managers to strategize on renewals, add-on and upsells for their customers to maximize bookings
Be proactive when conducting discovery with customers on opportunities and handle any objections to ensure predictability of successfully closing those opportunities
Negotiate with customers on opportunities to prevent churn and secure optimal terms
Employ pricing strategies that meet the Company’s standards, policies, and procedures
Generate pricing quotes for renewals
Manage your assigned 30, 60, and 90 day opportunity pipeline, weekly and daily forecasts and meet regularly with the Renewal Specialist Regional Director to review
Thoroughly and accurately complete deal sheets in Salesforce for each opportunity
Meet and exceed bookings targets and quotas
Maintain impeccable administration of your opportunities in the Company’s CRM

What we offer

Company-wide bonuses based on monthly sales targets
Employee referral bonuses
Adoption assistance
Tuition reimbursement
Certification reimbursement
Certification completion bonuses
Modern, high-tech, and fun work environment

Order Operations Administrator

The Order Operations Administrator is part of the centralized Orders team, which...

Location

Philippines

Salary:

Not provided

Propeller

Expiration Date

Until further notice

Requirements

Strong attention to detail and comfort with operational, process driven work
Experience supporting quote, order, or deal workflows in a GTM environment
Familiarity with CRM and order systems such as HubSpot and Google Sheets
Ability to manage multiple requests and prioritize accurately
Clear written communication for internal coordination and limited external interactions
Comfort supporting urgent requests and working across time zones when required

Job Responsibility

Support quote procurement and quote requests for renewals and expansions, ensuring quotes are accurate and ready for execution
Perform administrative checks to confirm renewal and expansion deals are correctly structured before processing
Process orders, renewals, and expansions once deals are approved, including contracts, documentation, and system updates
Handle backend administration for all dealer orders, coordinating with dealers only when orders are placed or clarification is required
Maintain clean, accurate data in HubSpot, Gainsight, and related systems to support downstream teams
Partner closely with Order Operations Specialists, Account Managers, Customer Success, Finance, and Revenue Operations to ensure smooth handoffs
Provision licenses and fulfill orders in a timely manner, including urgent license provisioning outside of primary regional time zones when needed
Track assigned quote and order workflows to ensure SLAs and timelines are met
Identify missing information, data issues, or process gaps early and escalate appropriately to prevent delays
Support global administrative coverage for the Orders team as needed

What we offer

Employee share options
Annual professional development budget and leave
The opportunity to take part in our mentorship program
HMO gold medical insurance
Mental health resources
WFH equipment provided & monthly WFH allowance
Paid maternity and paternity leave policies
Paid vacation and sick leave

Fulltime

Renewals Specialist

As a Renewals Specialist, you will play a vital role in driving customer retenti...

Location

India , Hyderabad

Salary:

Not provided

Highspot

Expiration Date

Until further notice

Requirements

1-3 years in Renewals, Customer Success, or Account Management, preferably in a B2B SaaS
Passionate about delivering exceptional customer experiences and building long-term relationships
Ability to navigate customer conversations with confidence, empathy, and professionalism
Comfortable using data to drive decisions, assess performance, and identify growth opportunities
Strong cross-functional communication skills
experience working with Sales, Customer Success, and Operations teams
Proficient in CRM and renewal management tools (e.g., Salesforce, Gainsight)
Self-starter who thrives in a fast-paced, collaborative, and high-growth environment

Job Responsibility

Own the Renewals Process: Support the CSM team with the end-to-end renewals process for customers—ensuring timely, accurate, and customer-centric execution
Customer Retention: Support Customer success and Sales teams on the strategy to achieve renewal and retention targets, minimizing churn and maximizing long-term customer loyalty
Cross-Functional Collaboration: Partner with Sales, Customer Success, and Finance to streamline renewal operations and identify upsell or expansion opportunities. Work closely with CSM’s, Technical account Managers and Account executives to understand our customer’s business needs, advocate for their success, and align solutions to their goals
Data-Driven Insights: Leverage data from CRM and usage analytics to identify renewal risks, forecast outcomes, and proactively address customer challenges
Escalation Management: Escalate process issues internally with a focus on win-win outcomes
Reporting & Forecasting: Maintain accurate renewal forecasts and performance tracking in CRM tools (e.g., Salesforce)
Operations support: Identify step by step process to signature and update contact and quote information in SFDC. Prepare renewal Account research (annual / financial reports, identifying new initiatives, acquisitions etc). Document stakeholder hierarchy. Centralize all documentation produced for renewal, ensure a renewal Digital room is created for the customer. Build out pricing proposal & add to renewal slide deck. Verify renewal terms (MSA, IT evaluation, Contract Terms & Conditions) and update Salesforce
Collaborate closely with Deal Desk on CPQ and quote processes to anticipate and proactively remove blockers and delays in the approval process
Support with billing queries and escalations, liaising with finance and legal to get to satisfactory outcomes

Fulltime

Virtual Renewals Specialist

Experience the power of a game-changing career. As a Virtual Renewals Specialist...

Location

Portugal , Lisbon; Oeiras

Salary:

Not provided

Concentrix

Expiration Date

Until further notice

Requirements

Hold a university degree (mandatory)
Highly proficient in French, both written and verbal (C1) and fluency in English
Experience in renewals or sales of services and/or software agreements
Skilled in tracking and managing large volumes of renewals or sales opportunities
A track record of submitting accurate weekly, monthly, or quarterly sales forecasts
Experience managing customer inventory, contracts, or agreements
Proficient with Salesforce CRM and other database tracking tools
Strong expertise in Microsoft 365 tools (Excel, PowerPoint, Word, SharePoint)
Familiar with internal communication platforms such as Teams and Webex
Proven expertise in renewals sales, with a successful history of driving contract renewals and maximizing recurring revenue

Job Responsibility

Identify and contact partners holding current services and software renewal contracts to ensure engagement with customers, proposal creation, renewal timeline management, and mitigation of renewal risk
Interact with customers regarding upcoming renewals to address concerns, provide install base information, and review proposals
Track and manage all renewal opportunities due within 90 days using Salesforce and internal CRM platforms
Update opportunity details (notes, expected deal amount, expected book date, and attrition risk) at least biweekly
Submit weekly, monthly, and quarterly forecasts based on updates from partners and customers regarding deal timelines and purchase order processes
Ensure timely contract renewals by engaging with partners and coordinating with distributors to move renewals through commerce platform
Track and confirm bookings allocation, tagging deals appropriately in internal tools, and closing opportunities in Salesforce upon confirmation
Collaborate closely with internal teams, external partners, and customers to maximize renewal rates and recurring revenue

What we offer

Competitive wages paid throughout 14 months per year
Meal allowance paid through a meal card system
Other employee/company benefits in place
Free transportation to the office
Monday to Friday schedule
Health Insurance after 6 months
Workplace in Lagoas Park

Fulltime

Virtual Renewals Specialist

Experience the power of a game-changing career. Are you looking for what’s next?...

Location

Portugal , Lisbon

Salary:

Not provided

Concentrix

Expiration Date

Until further notice

Requirements

Hold a university degree (mandatory)
Highly proficient in Polish, both written and verbal (C1) and fluent in English
Experience in renewals or sales of services and/or software agreements
Skilled in tracking and managing large volumes of renewals or sales opportunities
Track record of submitting accurate weekly, monthly, or quarterly sales forecasts
Experience managing customer inventory, contracts, or agreements
Proficient with Salesforce CRM and other database tracking tools
Strong expertise in Microsoft 365 tools (Excel, PowerPoint, Word, SharePoint)
Familiar with internal communication platforms such as Teams and Webex
Experience using tools such as : MBR, CCWR, SFDC – a plus

Job Responsibility

Identify and contact partners holding current services and software renewal contracts to ensure engagement with customers, proposal creation, renewal timeline management, and mitigation of renewal risk
Interact with customers regarding upcoming renewals to address concerns, provide install base information, and review proposals
Track and manage all renewal opportunities due within 90 days using Salesforce and internal CRM platforms
Update opportunity details (notes, expected deal amount, expected book date, and attrition risk) at least biweekly
Submit weekly, monthly, and quarterly forecasts based on updates from partners and customers regarding deal timelines and purchase order processes
Ensure timely contract renewals by engaging with partners and coordinating with distributors to move renewals through commerce platform
Track and confirm bookings allocation, tagging deals appropriately in internal tools, and closing opportunities in Salesforce upon confirmation
Collaborate closely with internal teams, external partners, and customers to maximize renewal rates and recurring revenue

What we offer

Competitive wages paid throughout 14 months per year
Meal allowance paid through a meal card system
Other employee/company benefits in place
Free transportation to the office
Monday to Friday schedule
Health Insurance after 6 months
Workplace in Lagoas Park
Hybrid work model: availability to work in the office in Oeiras 2–3 times per week

Fulltime

Technology Lifecycle Services Renewals Intern

As a TLS Intern, you will support the Technology Lifecycle Services (TLS) team i...

Location

United States , Brookhaven, Dallas

Salary:

74880.00 - 137280.00 USD / Year

IBM Deutschland GmbH

Expiration Date

Until further notice

Requirements

Strong communication and collaboration skills
Interest in technology, business, or sales
Willingness to learn and take initiative
Basic understanding of business operations and customer service principles
Currently enrolled in a university program (Business, Marketing, Engineering, or related fields)
Associate's Degree/College Diploma

Job Responsibility

Assist in account planning and stakeholder coordination for TLS renewals and expansions
Support the identification of opportunities for service uplift, expansion, and winback
Collaborate with internal IBM teams such as Brand Sales Specialists, Deal Makers, Ecosystem Sales Specialists, and Customer Success Managers
Learn to use IBM sales tools and CRM systems to track and manage opportunities
Participate in client conversations under guidance, helping to prepare materials and follow-ups

Deal Desk Specialist

We are seeking a highly analytical and collaborative Strategic Finance Professio...

Location

United States , East Coast

Salary:

Not provided

VAST Data

Expiration Date

Until further notice

Requirements

Comfortable operating in high-growth, fast-paced environments with shifting priorities
Bachelor’s degree in Finance, Accounting, Computer Science, Mathematics, or a related field
7+ years of experience in deal desk and deal analysis ideally in a high-growth, GTM-focused environment
Strong analytical and quantitative skills with the ability to distill complex data into actionable insights
Excellent Excel/Google sheets skills including pivot tables, nested formulas, Index/Match, dynamic ranges etc. Macros/VBA, scenario analysis & sensitivity modeling. Driver based forecast models (lead - pipeline - sales - revenue - cash)
Ability to pull from databases (Salesforce, NetSuite)
Strong visualization and story telling skills. (PPT, Google slides)
Familiarity with CRM (e.g., Salesforce), BI tools (e.g. Tableau)
Experience working cross-functionally with Sales, CS, Product, and Legal teams on strategic initiatives

Job Responsibility

Lead the reporting and communication of key sales drivers including renewals, expansions, cohort behavior, sales cycle dynamics, and deal profitability
Serve as a central point of contact for analyzing and interpreting sales volumes across regions and industry verticals
Own and continuously refine the sales forecast, ensuring alignment with RevOps. Support top-down and bottom-up sales planning
Manage revenue and cash forecasting, delivering timely insight into revenue recognition and cash flow timing
Analyze the pipeline funnel to support financial outlooks and forecast accuracy
Support sales forecast meetings and collaborate with RevOps to monitor forecast accuracy
Contribute to 3- to 5-year strategic models tied to sales growth, new product launches, and geographic expansion
Partner with the VP of Sales Strategy to model and structure complex or non-standard deals and new products
Evaluate deal-level profitability and assess financial implications
Support the Finance Deal Desk by advising on complex transaction structures and pricing strategies

Fulltime

Account Executive

Sales Specialists & Consultants are product, services, software or solution spec...

Location

United States , Texas

Salary:

210500.00 - 495000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor's degree
Demonstrated achievement of progressively higher quota diversity of business customer, and higher level customer interface
Prior selling experience includes multiple, diverse set of selling responsibilities
Viewed as expert in given field by company and customer
Considered a mentor of selling strategy, including designing strategy
10+ years of cloud sales experience
Is considered a master in knowledge of products, solution or service offerings as well as competitor's offerings to be able to sell large, complex solutions
Know strengths and weaknesses of key competitors in account and how to leverage this knowledge in the account
Uses expertise specialty, consultative solution selling and business development skills to align the client's business needs with solution
In-depth knowledge of client's business, organizational structure, business processes and financial structure

Job Responsibility

Develops long term sales pipeline to increase the company's market share in specialized area
Use specialty expertise to seek out new opportunities for customer value by expanding and enhancing existing opportunities to build the pipeline in and drive pursuit in specialty area
Provide support to the Account managers
Set direction for business development and solution replication
Creates and grows reference customers
Sell complex products or solutions to customers on a partnership basis
May act as a dedicated resource to a few strategic accounts
Services specialists may also be responsible for selling small outsourcing deals
Focus on growing contractual renewals for large accounts with more complexity, to higher- total contract-value renewals
Establish a professional, working, and consultative relationship with the client, including the C- level for mid-to-large accounts by developing a core understanding of the unique business needs of the client within their industry

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Renewal Deal Specialist

Hewlett Packard Enterprise

Location:
India , Bangalore

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
May 07, 2025

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