CrawlJobs Logo

Remote Team Leader

https://www.ikea.com Logo

IKEA

Location Icon

Location:
China , Wuxi

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Remote Customer Meeting Point, an integrated part of the new IKEA Omnichannel retailing system, drives and enables sustainable, extraordinary growth in a new era of remote meeting the customer (Sales & Resolutions). It empowers and drives outcomes to realize a simple, unique, and seamless meeting whenever and wherever our customers want to meet with IKEA co?workers in a remote setting.

Job Responsibility:

  • Create an inspiring and motivating work environment and build a committed team with a strong customer focused culture based on pride in the work and high performance, thus securing a great remote customer experience and trust in the IKEA Brand
  • Evaluate adherence to defined ways of working for Generalists and Specialists within their skill area in order to identify performance improvement areas in processes and behaviours
  • Lead, coach and follow up individual development to empower team members through knowledge, trust and motivation, thus building business competence, securing succession and enhancing the quality of soft-skills in the customer meeting
  • Create, monitor and follow up team action plans (when applicable with input from Specialists) in order to reach set goals
  • Identify improvement needs in the work environment thus contributing to create a great place to work
  • Contribute with operational and functional expertise to the Schedule/Intraday department to ensure an optimal number of co-workers are available to meet the customer at all times, thus maximising business outcomes
  • Validate that hiring, onboarding and training of co-workers is performed according to standards in order to secure competence of co-workers

Requirements:

  • Good knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people
  • Strong knowledge of the omnichannel customer meeting (within Sales or Resolutions)
  • Strong knowledge of how to motivate and empower both generalists and specialists individually as well as to create togetherness within teams
  • Deep understanding of the leadership styles needed to balance different needs among co?workers (e.g. high level of creativity, detailed knowledge and clear ways of working)
  • Good knowledge of change management and understanding of key factors for a successful change initiative
  • Broad knowledge of the Remote Customer Meeting Point business and the business goals
  • General knowledge of the people planning process and the recruitment process as well as understanding how to contribute to these
  • Extensive knowledge of IKEA tone of voice and the prerequisites of communication across channels
  • Basic knowledge about Ingka processes, IKEA product range and services
  • Good knowledge about relevant Ingka systems and tools
  • Motivated by sharing and living the IKEA culture and values
  • Passion for home furnishing and people's life at home
  • Passion for leading others and energised by developing and challenging people to reach set individual goals
  • Energised by togetherness and reaching common goals as a team
  • Motivated by working in a dynamic and result driven retail environment
  • Strong comunication and interpersonal skills combined with ability to practise inspirational IKEA leadership for co-workers with different competences and needs
  • Ability to solve problems and handle conflicts, always with IKEA values at heart
  • Ability to empower others to achieve set goals, using individualised techniques that trigger motivation and development
  • Ability to analyse risks and consequences of a change initiative
  • Ability to assess and improve quality

Additional Information:

Job Posted:
April 23, 2026

Employment Type:
Fulltime
Icon
IKEA - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Remote Team Leader

Conveyancing Team Leader

Fabulous opportunity to join an innovative and dynamic conveyancing company, cur...
Location
Location
United Kingdom , Swansea
Salary
Salary:
Not provided
rupertkingrecruitment.co.uk Logo
Rupert King Recruitment
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 5 years case handling experience
  • Good level of exposure to all types of conveyancing files
  • Team Leader experience managing a REMOTE team
  • Ability to lead and mentor a team of conveyancers
  • Proactive, can do attitude
  • Happy to train and mentor your team
  • Excellent time management skills
  • Ability to effectively communicate
Job Responsibility
Job Responsibility
  • Train and mentor your team
  • Roll your sleeves up and get stuck in
  • Minimal caseload
What we offer
What we offer
  • Generous bonus
  • Fulltime
Read More
Arrow Right

Conveyancing Team Leader

Fabulous opportunity to join an innovative and dynamic conveyancing company, cur...
Location
Location
United Kingdom , Swansea
Salary
Salary:
45000.00 GBP / Year
rupertkingrecruitment.co.uk Logo
Rupert King Recruitment
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 5 years case handling experience
  • Good level of exposure to all types of conveyancing files
  • Team Leader experience managing a REMOTE team
  • Ability to lead and mentor a team of conveyancers
  • Proactive, can do attitude
  • Happy to train and mentor your team
  • Excellent time management skills
  • Ability to effectively communicate
Job Responsibility
Job Responsibility
  • Train and mentor your team
  • Roll your sleeves up and get stuck in
  • Minimal caseload
What we offer
What we offer
  • Fabulous bonus
  • Company benefits
  • Fulltime
Read More
Arrow Right

Head of Engineering & Site Leader

We are seeking a visionary Engineering Leader to drive product strategy and crit...
Location
Location
Poland , Gdańsk
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years of experience in building and scaling engineering teams with a focus on engineering strategy, infrastructure planning, and architecture
  • Demonstrated experience in developing influential relationships and trust with senior leaders across different functions
  • Proven experience hiring and mentoring high-caliber engineers with diverse technical strengths and backgrounds
  • Exceptional communication skills, with the ability to translate technical concepts into easy-to-understand language for business partners
  • A graduate degree in Computer Science or a related technical field
Job Responsibility
Job Responsibility
  • Lead and manage a set of teams within our EMEA-based engineering organization
  • Develop and implement strategies for future development projects based on the company’s overall objectives and resources
  • Foster an inclusive environment where diverse perspectives are welcomed and encouraged
  • Collaborate with cross-functional teams, including product management and design, to build a feature roadmap and deliver high-quality experiences to our customers
  • Drive technical excellence, innovation, and quality across engineering teams
  • Recruit, hire, and mentor top engineering talent, fostering career growth and engagement
  • Ensure operational and quality metrics are achieved, and champion developer productivity
  • Steward other local leaders' efforts towards branding, talent acquisition, retention, and to build a robust sustainable culture
  • Build bridges with global leadership and remote managers from other sites to make sure that the new site is well integrated into the company fabric
  • Represent Atlassian Poland Sp. z o.o. internally and externally, helping to inform global initiatives with the local context, playing a supporting role with people-related matters and being the 'voice of the region'
What we offer
What we offer
  • Health and wellbeing resources
  • Paid volunteer days
  • Additional perks available via company programs
  • Fulltime
Read More
Arrow Right

Customer Engagement Manager - Animal Health

This role is in support of Cencora's veterinary and livestock production solutio...
Location
Location
United States
Salary
Salary:
74000.00 - 105820.00 USD / Year
cencora.com Logo
Cencora
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Advanced understanding of customer support workflows, remote team management, and consultative service practices
  • 5+ years of directly related or relevant experience, including 2+ years of customer support, customer experience, service‑oriented, or people‑leadership experience
  • remote or hybrid team leadership preferred
  • BS/BA in a related discipline or equivalent related experience
  • professional certification may be preferred or required
  • Advanced knowledge of call center leadership, Microsoft Office, and digital communication/collaboration tools required for effective remote leadership
Job Responsibility
Job Responsibility
  • Lead, coach, and develop remote CERs to deliver a consistently exceptional customer support experience
  • Monitor support quality, productivity, SLA attainment, and sales/experience outcomes
  • Plan and facilitate weekly virtual team meetings
  • Partner with Sr Leaders and Regional Directors to cultivate a remote team culture
  • Oversee workforce management within team to meet SLAs and budget targets
  • Recruit, hire, onboard, and mentor CERs
  • Implement inbound support engagement strategies
  • Implement outbound engagement programs
  • Handle customer escalations efficiently and professionally
  • Identify customer support and experience gaps and partner with Leadership and Learning & Development
What we offer
What we offer
  • medical
  • dental
  • vision care
  • comprehensive suite of benefits focusing on physical, emotional, financial, and social aspects of wellness
  • support for working families
  • backup dependent care
  • adoption assistance
  • infertility coverage
  • family building support
  • behavioral health solutions
  • Fulltime
Read More
Arrow Right

Practice Leader, Networking Automation

The Network Automation Practice Leader is responsible for developing a team of S...
Location
Location
United States , Carmel
Salary
Salary:
120000.00 - 170000.00 USD / Year
belden.com Logo
Belden, Inc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience designing or implementing network solutions (L1/L2 Wireless), Software and Services for large or complex clients in Substation Automation, Material Handling, Discrete / Automotive, Mass Transit or Process Markets
  • 5-7 years of demonstrated success developing & leading remote teams of both new & incumbent associates
  • Bachelor’s degree in engineering (preferred) with a focus on Networking & Ethernet based communications
  • Experience working with cross functional teams including Solution Architects, Solution Line Managers, Product Managers, Sales and Marketing
  • Proven Track Record of managing, coaching and promoting associates aligning to succession plans
  • Ability to travel domestically and internationally as required to perform the duties of the role (50% + frequency of travel)
  • English fluency to business standard essential
Job Responsibility
Job Responsibility
  • Developing a team of Solution Consultants who design and drive adoption of secure, scalable, network automation solutions
  • Owning practice’s growth, leveraging Belden’s full suite of products, solutions and services
  • Helping teams develop robust technical skills, consultative competencies and vertical use case expertise
  • Translating customer requirements and problem statements into compelling technical solutions with demonstrable financial value impact
  • Utilizing Automation and Tooling to deliver accelerated opportunity velocity & win rates
  • Recognizing and utilizing validated architectures to develop vertical and use case specific solutions with heightened value
  • Delivering Bookings from solutions, products, services and SLA’s facilitating customer success and continued stakeholder engagement
  • Proposing secure solutions inclusive of Digital Infrastructure, Cybersecurity and third-party elements
  • Expanding influence within end customer, SI, EPC & engineering communities within the AMS Region
  • Developing and co-creating proof-of-concepts delivering significant operational and / or financial impact
What we offer
What we offer
  • Health/dental/vision
  • Long term/short term disability
  • Life insurance
  • HSA/FSA
  • Matching retirement plans
  • Paid vacation
  • Parental leave
  • Employee stock purchase plan
  • Paid leave for volunteer work in your community
  • Training opportunities
  • Fulltime
Read More
Arrow Right

Senior Technical Consultant

As a Senior Technical Consultant with GlideFast Consulting, you will work to dev...
Location
Location
United States , Waltham
Salary
Salary:
Not provided
glidefast.com Logo
GlideFast
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years delivering technical solutions on the ServiceNow platform
  • 1+year(s) in a consulting role, delivering software implementations preferable
  • Very strong working expertise with configuration and customization of solutions in one (1) or more of the following specializations: ServiceNow Mainline Application(s) (ITSM, ITBM, CSM, HR, ITOM, or other additional products)
  • Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap)
  • ServiceNow Application Development (Scoped Applications)
  • 3rd Party Integrations Development (REST, SOAP, MID Servers, or other additional products)
  • ServiceNow development experience with CSM or HRSD modules preferred
  • Expertise with JavaScript and ServiceNow JavaScript API's
  • Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models
  • Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required
Job Responsibility
Job Responsibility
  • Deliver high-quality consulting services to install, configure, and integrate software products from ServiceNow
  • Develop custom software solutions as required through scripting and software development
  • Prepare technical documentation as specified in customer contracts and as internally required
  • Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software
  • Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, data policies, UI scripts
  • Troubleshoot basic configuration/script issues
  • Attend requirements review and validation sessions as required
  • Participate in scrum ceremonies
  • Deliver measurable results within the appropriate timeline resulting in positive customer feedback
  • Perform code review of peers as needed
Read More
Arrow Right

Recruitment Operations Manager - Healthcare Staffing

This newly created, pivotal role supports rapid growth in the healthcare staffin...
Location
Location
Salary
Salary:
Not provided
aboveall.care Logo
Above All Talent Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Accomplished recruiter with at least 4+ years managing and leading recruitment team(s) of 10+
  • Strong hands-on experience in healthcare staffing recruitment environments
  • Proven expertise with ATS platforms, with a passion for optimizing recruitment technology and workflows
  • Demonstrated ability to balance strategic operations management with direct recruiting accountability
  • Data-driven mindset with experience in KPI development, analytics, and reporting
  • Strong coach and leader able to develop talent and elevate team performance
  • Comfortable working fully remote with initial frequent travel, then for team and leadership meetings
  • Excellent stakeholder management and communication skills, able to interface effectively with senior leadership
  • A mix of professional and modern, approachable communication style aligned with a growth-focused organization
Job Responsibility
Job Responsibility
  • Lead and manage a team of recruiters, providing coaching, mentorship, and performance oversight
  • Maintain an active recruiting role, owning a “book of business” alongside leadership responsibilities
  • Oversee and optimize recruitment operations processes with a focus on efficiency and scalability
  • Administer and enhance utilization of Applicant Tracking System, ensuring smooth workflows and adoption
  • Develop and implement recruiting KPIs and dashboards to measure / optimize team and process effectiveness (time-to-fill, candidate experience, pipeline health, etc.)
  • Partner with leadership to set recruitment priorities aligned with growth plans
  • Develop / Manage relationships
  • supporting collaborative sourcing strategies
  • Support recruitment compliance initiatives
  • Travel to corporate offices heavily during on-boarding (3 days per week), tapering to less frequent visits thereafter
  • Fulltime
Read More
Arrow Right

Director, Cloud Alliances, AWS

This role is responsible for driving new business partnerships from recruitment,...
Location
Location
United States , Seattle
Salary
Salary:
220000.00 - 265000.00 USD / Year
jfrog.com Logo
JFrog
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience with partners and complex partner relationships
  • 5+ years experience with cloud SI partners
  • Strong sales experience is a must. Proven sales ability including: pricing, relationship building, management, and consultative selling.
  • Must be highly self-motivated and have the ability to work within company policy, targets, and budget.
  • Must have strong operational and project management skills with willingness to roll up sleeves and dive into the smallest details
  • Excellent oral and written communication skills.
  • Strong teamwork and collaboration skills.
  • Proven success working in a fast-paced environment.
  • Builder mentality.
  • Inspirational team leader.
Job Responsibility
Job Responsibility
  • Recruit Strategic Cloud SI Partners for revenue generation in targeted markets.
  • Drive contract negotiations from start to finish working with JFrog legal team and the Cloud SI Partner leveraging channel program framework.
  • Develop Partnership milestones as part of the agreement, and build and execute a management system with the partner to ensure milestones are met.
  • Perform account mapping exercises to identify and target key customers to achieve contract objectives.
  • Manage sales training to motivate partner and JFrog sales teams.
  • Assure partners have up-to-date knowledge of new products, features, roadmap, and any other updates.
  • Develop and maintain strong working relationships at the executive level with key partners.
  • Ensure corporate direction, branding, and messaging guidelines are followed.
  • Meet quarterly sales objectives.
  • Accountable for and compensated on quarterly revenue/booking targets.
What we offer
What we offer
  • Equity package of restricted stock units (RSU)
  • Eligibility to participate in our Employee Stock Purchase Plan
  • Comprehensive benefits including medical, dental, vision, retirement, wellness and much more
  • May be eligible for discretionary bonuses or commission payments.
  • Fulltime
Read More
Arrow Right
Remote jobs Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog Salaries Tools About Us FAQ Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy