CrawlJobs Logo

Remote Patient Support Specialist / Caseworker

Canada, Oakville 23.00 - 25.50 CAD / Hour · Job Posted May 31, 2026
Apply Position
Job Link Share

Job Responsibility

  • Serve as primary expert point of contact for patients
  • Make outbound and take inbound calls with empathy to educate patients on program services, injection training, pharmacy options, and medication journey
  • Support patients and caregivers with completion of complex medical/insurance paperwork
  • Explain prescription coverage using Q&A templates
  • Act as liaison between patients, pharmacies, insurance companies, and Field Case Managers
  • Proactively problem-solve obstacles to ensure timely medication access
  • Manage prescription renewals
  • Triage inquiries from shared email inbox
  • Utilize chat to communicate with team
  • Document all interactions in CRM
  • Manage adverse event reporting

Requirements

  • 2+ years of recent experience (within the last 7 years) as Patient Coordinator, Patient Care Specialist, Patient Medical Coordinator, Pharma Reimbursement or Patient Caseworker
  • Legally eligible to work full-time in Canada
  • Excellent communication skills in English (for all Canada except QC/NB)
  • For candidates in Quebec or New Brunswick: bilingualism (English/French) strictly required
  • Tech-savvy
  • Experience with Microsoft Office and CRM systems (e.g., Salesforce) highly preferred
  • Top-notch organizational and prioritization skills
  • Proactive, adaptable, capable of working autonomously in a fast-paced remote environment
  • Exceptional phone etiquette, active listening skills, patient-first mindset
  • Must clear criminal and credit background checks
  • No pre-booked vacations in next 3 months
  • Dedicated quiet workspace, highly stable internet connection
  • Must be fully available for Monday-Friday 8 am - 8 pm EST schedule

Nice to have

  • Experience with CRM systems (such as Salesforce)
  • Microsoft Office

What we offer

  • 100% work-from-home anywhere in Canada
  • Competitive compensation $23.00 - $25.50/hr
  • Monday-Friday schedule
  • Shifts between 8 am - 8 pm EST
  • Thorough training and onboarding program
  • Home office equipment provided as per company policy

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Remote Patient Support Specialist / Caseworker

8 matching positions

New

Remote Patient Support Specialist / Caseworker

We are currently pipelining dedicated Patient Support Specialists / Caseworkers ...
Location
Location
Canada , Gatineau
Salary
Salary:
23.00 - 25.50 USD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
July 27, 2026
Flip Icon
Requirements
Requirements
  • 2+ years of recent experience (within the last 7 years) as a Patient Coordinator, Patient Care Specialist, Patient Medical Coordinator, Pharma Reimbursement or Patient Caseworker
  • Legal eligibility to work full-time in Canada
  • Excellent communication skills in English
  • For candidates in Quebec or New Brunswick only: Bilingualism (English/French) strictly required
  • Tech-savvy with ability to learn new software quickly
  • Experience with Microsoft Office and CRM systems highly preferred
  • Top-notch organizational and prioritization skills
  • Proactive, adaptable, and capable of working autonomously in a fast-paced remote environment
  • Exceptional phone etiquette, active listening skills, and friendly patient-first mindset
Job Responsibility
Job Responsibility
  • Serve as the primary, expert point of contact for patients
  • Make outbound and take inbound calls with empathy to educate patients on program services, injection training, pharmacy options, and their overall medication journey
  • Support patients and caregivers with prompt completion of complex medical/insurance paperwork to ensure they gain access to required specialty medications
  • Explain prescription coverage clearly and answer questions using provided Q&A templates
  • Act as critical liaison between patients, pharmacies, insurance companies, and internal Field Case Managers (FCMs)
  • Proactively problem-solve obstacles to ensure timely medication access and manage prescription renewals
  • Triage inquiries and requests from shared email inbox
  • Utilize chat functions to communicate with the team
  • Accurately document all interactions in CRM system
  • Manage adverse event reporting strictly following program standards
What we offer
What we offer
  • 100% Work-From-Home opportunity
  • Competitive Compensation: Approximately $23.00 - $25.50/hr
  • Great Work-Life Balance: Monday-Friday schedules
  • Thorough training and onboarding program provided for remote employees
  • Home office equipment is provided as per company policy
  • Fulltime
Read More
Arrow Right
New

Remote Patient Support Specialist / Caseworker

Are you looking for the chance to work 100% from home from anywhere in Canada wh...
Location
Location
Canada , Montréal
Salary
Salary:
23.00 - 25.50 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
July 27, 2026
Flip Icon
Requirements
Requirements
  • 2+ years of recent experience (within the last 7 years) in Patient Coordinator, Patient Care Specialist, Patient Medical Coordinator, Pharma Reimbursement or Patient Caseworker
  • Legal eligibility to work full-time in Canada
  • Excellent communication skills in English
  • Bilingualism (English/French) required for Quebec and New Brunswick only
  • Experience with CRM systems (e.g., Salesforce) and Microsoft Office
  • Top-notch organizational and prioritization skills
  • Proactive, adaptable, and capable of working autonomously in a remote environment
  • Exceptional phone etiquette and active listening skills
  • No pre-booked vacations in the next 3 months
  • Comfortable with criminal and credit background checks
Job Responsibility
Job Responsibility
  • Serve as the primary, expert point of contact for patients
  • Make outbound and take inbound calls with empathy to educate patients on program services, injection training, pharmacy options, and their overall medication journey
  • Support patients and caregivers with the prompt completion of complex medical/insurance paperwork to ensure they gain access to required specialty medications
  • Explain prescription coverage clearly and answer questions using provided Q&A templates
  • Act as a critical liaison between patients, pharmacies, insurance companies, and internal Field Case Managers (FCMs)
  • Proactively problem-solve obstacles to ensure timely medication access and manage prescription renewals
  • Triage inquiries and requests from a shared email inbox
  • Accurately document all interactions in the CRM system
  • Manage adverse event reporting strictly following program standards
What we offer
What we offer
  • 100% Work-From-Home opportunity anywhere in Canada
  • Competitive Compensation: $23.00 - $25.50/hr
  • Great Work-Life Balance: Monday-Friday schedules
  • Thorough training and onboarding program
  • Home office equipment provided
  • Fulltime
Read More
Arrow Right
New

Remote Patient Support Specialist / Caseworker

Location
Location
Canada , London
Salary
Salary:
23.00 - 25.50 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
July 26, 2026
Flip Icon
Requirements
Requirements
  • Minimum of 2+ years of recent experience (within the last 7 years) in Patient Coordinator, Patient Care Specialist, Patient Medical Coordinator, Pharma Reimbursement or Patient Caseworker
  • Legal eligibility to work full-time in Canada
  • Excellent communication skills in English
  • For candidates in Quebec or New Brunswick only: Bilingualism (English/French) is strictly required
  • Experience with CRM systems (such as Salesforce) and Microsoft Office
  • Criminal and credit background checks
  • Dedicated quiet workspace and stable internet connection
Job Responsibility
Job Responsibility
  • Serve as the primary, expert point of contact for patients
  • Make outbound and take inbound calls with empathy to educate patients on program services, injection training, pharmacy options, and their overall medication journey
  • Support patients and caregivers with the prompt completion of complex medical/insurance paperwork to ensure they gain access to required specialty medications
  • Explain prescription coverage clearly and answer questions using provided Q&A templates
  • Act as a critical liaison between patients, pharmacies, insurance companies, and internal Field Case Managers (FCMs)
  • Proactively problem-solve obstacles to ensure timely medication access and manage prescription renewals
  • Triage inquiries and requests from a shared email inbox
  • Utilize chat functions to communicate with the team
  • Accurately document all interactions in the CRM system
  • Manage adverse event reporting strictly following program standards
What we offer
What we offer
  • 100% work-from-home anywhere in Canada
  • Initial 6-10 week estimated temporary contract with potential for extension up to 16 weeks or up to 6 months plus considerable opportunity for permanent hire
  • Competitive compensation approximately $23.00 - $25.50/hr
  • Great work-life balance: Monday-Friday schedules, shifts fall between 8:00 am and 8:00 pm EST
  • Thorough training and onboarding program provided for remote employees
  • Home office equipment is provided as per company policy
  • Fulltime
Read More
Arrow Right
New

Patient Care Specialist - Caseworker

We are recruiting Patient Support Specialists or Caseworkers (temporary opportun...
Location
Location
Canada , Oakville
Salary
Salary:
23.00 - 25.50 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
July 24, 2026
Flip Icon
Requirements
Requirements
  • 1-3 years of experience in administration and customer service, preferably in a healthcare setting
  • Top-notch organization and prioritization skills
  • Tech-savvy, able to learn new software quickly
  • Proactive, takes initiative to help others
  • Able to work in a fast-paced, changing environment with conflicting priorities
  • Attention to detail and outstanding communication skills
  • Friendly, adaptable and committed to patient care
  • Should have a reliable internet connection and a space to work at home
Job Responsibility
Job Responsibility
  • Engage patients by phone
  • Use empathy to speak with patients and caregivers to support them with the completion of paperwork that will ensure they get the medication they require
  • Work as part of a team to triage inquiries and requests from a shared email inbox and use chat to communicate
  • Explain prescription coverage to patients and answer questions (templates Q&A provided as well as thorough training)
  • Act as an important point of contact and liaison between patients and internal/external stakeholders and a representative of this world-class organization
What we offer
What we offer
  • Work-from-home opportunity
  • 6-10 weeks estimated temporary contract opportunity with potential for extension to up to 16 weeks + considerable opportunity for permanent hire within the term of the temporary contract
  • Competitive hourly rate of approximately $23-25.50/hr
  • Great work-life balance: Monday-Friday, shifts between 8 am-8 pm EST with the opportunity to work 9 am - 5 pm EST or an 8-hour shift ending at 8 pm EST for those seeking a later shift
  • Learning-oriented company: thorough training and onboarding program provided for remote employees
  • Gain experience with a leader in the pharmacy sector
  • Home office equipment provided as per company policy
  • Fulltime
Read More
Arrow Right
New

Gtm Chief Of Staff

This is a high-trust, high-impact role for someone who combines strategic thinki...
Location
Location
Argentina
Salary
Salary:
Not provided
elevenlabs.io Logo
ElevenLabs
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Smart, structured, and practical with genuine commercial instincts
  • Comfortable in front of customers and equally comfortable in a spreadsheet
  • Low ego, high ownership, no task beneath you
  • Passionate about AI and excited to be at the center of a category-defining company
  • Based in Latin America, same timezone as the team
  • Prior experience in consulting, RevOps, or a high-growth startup GTM environment
Job Responsibility
Job Responsibility
  • Partner directly with the GM on strategy, revenue operations, and regional planning
  • Own forecasting, pipeline hygiene, and capacity planning across the LATAM team
  • Support and align teams in complex deal execution
  • Sit in on AE interviews and customer meetings, representing the GM when needed
  • Manage complex calendars and coordination across multiple time zones
  • Keep the team aligned on company processes and following through on commitments
  • Identify and solve operational problems before they become bigger ones
  • Use AI tools to automate, streamline, and multiply your own impact
  • Handle sensitive matters with discretion and act as a trusted partner across the org
What we offer
What we offer
  • Innovative culture
  • Growth paths
  • Learning & development through an annual discretionary stipend
  • Social travel through an annual discretionary stipend
  • Annual company offsite
  • Co-working monthly stipend
  • Ground floor opportunity on a regional team
  • Direct access to senior leadership
  • Real ownership from day one
  • Equity in a company
  • Fulltime
Read More
Arrow Right
New

Account Executive - Benelux - SMB/Mid-Market

We’re looking for a highly motivated, self-starter Account Executive who is pass...
Location
Location
Belgium
Salary
Salary:
Not provided
elevenlabs.io Logo
ElevenLabs
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4–6 years of sales experience in a SaaS or technology company, ideally with exposure to AI, generative AI, LLM-based products, or API platforms
  • Experience selling technical solutions to product, engineering, or innovation teams is a strong plus
  • Proven track record of meeting & exceeding sales targets in a fast-paced environment
  • Expertise or willingness to learn everything about voice and audio AI and how our solutions can help prospects
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of an organization
  • A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale
  • Fluency in English and Dutch with a deep understanding of the regional and cultural nuances
Job Responsibility
Job Responsibility
  • Build and manage a growing portfolio of new accounts across industries adopting conversational AI to help ElevenLabs meet its revenue goals
  • Identify new business opportunities where ElevenLabs’ conversational AI capabilities can drive user engagement, automation, or cost efficiency
  • Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends
  • Demonstrate expertise—or a strong willingness to learn—about conversational AI and how ElevenLabs’ voice technology can unlock value across customer support, virtual agents, in-app assistants, and more
What we offer
What we offer
  • Innovative culture
  • Growth paths
  • Learning & development through annual discretionary stipend
  • Social travel with annual discretionary stipend
  • Annual company offsite
  • Co-working stipend if not near main hubs
  • Fulltime
Read More
Arrow Right
New

Clinical Assistant

Location
Location
United States , CHESTNUT HILL
Salary
Salary:
50000.00 - 62853.73 USD / Year
dana-farber.org Logo
Dana-Farber Cancer Institute
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED required
  • college coursework preferred
  • 2 years of equivalent experience in a medical setting
  • Phlebotomy certification may be preferred based on location (Yawkey 2, Satellites)
  • BLS Certification required within 60 days of hire.
Job Responsibility
Job Responsibility
  • Ensures proper patient identification and maintains patient safety, privacy, confidentiality and follows guidelines under HIPAA
  • Obtains and records vital signs, pain screens, weights and heights accurately into Electronic Medical Records (EMR)
  • Reports changes and/or abnormalities in vital signs
  • findings that are outside of defined parameters
  • and changes in patient’s conditions to the nursing/medical staff in a timely manner
  • Obtains specimens (urine, stool, sputum, etc.) and ensures accurate labeling in presence of patient
  • Instructs patients/family members in collecting specimens
  • Performs phlebotomy and EKG as applicable and is competent in the two patient identifier practice
  • May precept with specific training
  • Assists with disease center specific procedural needs as applicable
  • Parttime
Read More
Arrow Right
New

Commercial Director (Exhibitions)

Our client, a leading player in the events and exhibitions industry, is seeking ...
Location
Location
United Arab Emirates , Dubai
Salary
Salary:
Not provided
welovesalt.com Logo
Salt
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in a senior commercial/sales leadership role within exhibitions or events (mandatory)
  • Strong track record of achieving and exceeding revenue targets
  • Exceptional leadership, negotiation, and stakeholder management skills
  • Strategic mindset with a hands-on approach
  • Experience operating in fast-paced, target-driven environments
Job Responsibility
Job Responsibility
  • Develop and execute commercial strategies to drive sponsorship and exhibition revenue
  • Lead, mentor, and scale high-performing sales teams
  • Build and maintain strong relationships with key clients, partners, and stakeholders
  • Identify new business opportunities and drive market expansion
  • Work closely with marketing and operations teams to maximise event performance
  • Analyse market trends and competitor activity to inform strategy
  • Fulltime
Read More
Arrow Right