Remote Patient Service Representative, Robert Half

Robert Half

Location:
United States, Omaha

Category:
Customer Service

Contract Type:
Contract work

Salary:

19.50 USD / Hour

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Job Description:

This Remote Patient Service Representative role offers competitive pay, flexibility, and the opportunity to assist patients in a high-volume call center environment.

Job Responsibility:

Deliver exceptional service to patients and internal teams in a remote call center environment
Handle a high volume of back-to-back calls (80+ daily) efficiently and professionally
Meet performance goals related to satisfaction, quality, and attendance
Use dual monitors to manage data entry, live calls, and various resources
Assist with documentation, claims processing, and insurance benefits
Maintain confidentiality while handling sensitive patient data
Provide support for Telehealth and other administrative functions

Requirements:

Must be able to provide two supervisory references from recent roles
High School Diploma or GED required
Minimum 1 year of recent experience in the healthcare field
Minimum 2 years of recent call center experience
Proficient in Microsoft Office and capable of digital multitasking
Private, secure home workspace with a wired high-speed internet connection (minimum 100 Mbps download / 10 Mbps upload)
Comfortable in a fast-paced environment
Must pass a typing test (40+ WPM) and a computer literacy assessment

What we offer:

Medical, vision, dental, and life and disability insurance
Access to company 401(k) plan

Additional Information:

Job Posted:
October 08, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Remote Patient Service Representative