Remote Network Support Technician Job at Allied Universal® (Las Vegas)

Network Support Technician--Cabling

This position is 100% onsite. Contract Duration: Initial 12-month contract. Job ...

Location

United States , Columbus

Salary:

Not provided

Zeektek

Expiration Date

Until further notice

Requirements

Bachelor’s Degree
Field of Study: Computer Science
1 to 3 years of experience
Knowledge typically acquired through a degree in Computer Networking, Computer Information Science, or equivalent experience
Experience with: TCP/IP protocols
Subnet masking
OSI model
Related protocols and applications
Experience with link-state routing protocols (OSPF, BGP, etc.)
Knowledge of: VLAN technology

Job Responsibility

Staging Juniper access points and switches
Performing inventory and wiping data from Cisco gear returned from sites
Testing defective equipment and processing RMAs
Performing network closet inventory and creating/updating reports
Supporting network device configuration as needed
Responsible for overall support and implementation of LAN and WAN data communications networks, including network access security systems
30% – Network Implementation: Install, configure, and manage LAN/WAN environments
Support remote connectivity and DNS management
Recommend technical solutions
Interface with vendors

What we offer

Weekly Direct Deposit
401K Matching
Competitive medical, dental and vision insurance
Consistent communication throughout your project
ZeekTek Referral Program

IT Computer & Network Support Technician

We are seeking a candidate with good communication and troubleshooting skills to...

Location

United States , Warwick

Salary:

Not provided

Brave River Solutions

Expiration Date

Until further notice

Requirements

Associates degree (at a minimum) in information technology or a bachelor’s degree in a STEM field
3+ years of experience with computer networking/consulting industry
Experience in configuration, implementation, and support of SonicWall, Cisco, and other network switches, routers, and firewall technology
Ability to set up, configure and support Windows servers
Experience with the Microsoft 365 suite of applications (including SharePoint, Teams, OneDrive)
Knowledge of virtualization technologies (VMWare, Microsoft Hyper-V)
Practical experience with PC Troubleshooting, MS Office application support, and peripheral support
Knowledge of Active Directory, DHCP, and DNS
Knowledge of Microsoft Exchange / Office 365 email configuration and usage
Knowledge of NAS and SAN solutions

Job Responsibility

Identify and respond to user questions, issues, and technical support needs
Employ system analysis techniques to create needs assessments, consult with clients to determine business needs and goals, hardware and software requirements and system specification. Design comprehensive IT solutions to meet those needs and goals
Implement and test client systems as required to meet business and technical specifications. Document client technology infrastructure to facilitate training and support activities
Manage internal and external vendor resources in tasks relating to scheduling, implementing, and delivering client projects in a timely manner under sometimes demanding time constraints
Provide support to client on any aspect of their system, following industry best practice standards
Independently prioritize work and schedules to accomplish objectives and assure high levels of services and quality of work
Resolve client hardware and software errors via remote, telephone, and onsite support (local travel to clients is required)
Maintain accurate incident report details and documentation in an established ticketing system

What we offer

Paid vacation, holidays and sick days
Excellent medical, vision and dental plans, 401k with a company match, Sec125 FSA, Long-term Disability, Life Insurance, and Aflac benefits
Opportunities for advancement in a successful and growing company
Business casual environment

Fulltime

Telecommunications Technician - Radio Access Network (First Line Support)

We are seeking a Telecommunications Technician – Radio Access Network (First Lin...

Location

India , Bangalore

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Hold a bachelor’s degree in Telecommunications or a related discipline
Bring 5–8 years of experience in telecommunications network operations or a similar role
Have working knowledge of GSM, UMTS, LTE, 5G and radio access network technologies
Are familiar with network elements such as RBS, BSC, RNC, SGSN, site infrastructure and transmission technologies including PDH, SDH, Metro Ethernet and IP
Understand ITIL-based Incident Management practices
Communicate technical information clearly to both technical and non-technical audiences
Remain effective under pressure, including during high-impact incidents and crisis situations
Are comfortable working in a shift-based, 24x7 operational environment
Demonstrate collaboration, influencing and negotiation skills when working with internal and external stakeholders
Possess good written and spoken English skills

Job Responsibility

Perform NOC shift activities in line with defined operational routines and processes
Monitor network alarms and events proactively to detect incidents within agreed SLAs
Correlate alarms and events to identify incidents and ensure accurate registration and tracking
Manage the full incident lifecycle from detection through to resolution and closure
Diagnose and troubleshoot network faults, resolving issues remotely where possible or dispatching to appropriate second-line teams or external partners
Execute defined escalation procedures based on incident impact, priority and severity
Coordinate with field technicians to support on-site fault detection and resolution activities
Dispatch incidents to suppliers covering transmission, leased lines, power and other in-scope services
Perform periodic follow-ups on active alarms, incidents and open trouble tickets
Support service desk activities, including call handling, email and ticket-based communications

What we offer

Exposure to a large-scale, multi-technology telecom network environment
Opportunities to work with global teams, partners and suppliers across Vodafone
Hands-on involvement in critical network operations and service assurance activities
A collaborative and inclusive workplace that values trust, simplicity and continuous improvement
The chance to contribute directly to customer experience through network reliability

Fulltime

New

IT Support Technician (Tier 3)

Games Workshop has an exciting opportunity for a proactive and resourceful Tier ...

Location

United States , Memphis

Salary:

Not provided

Games Workshop

Expiration Date

June 22, 2026

Requirements

Experience supporting users via an ITSM helpdesk application in an enterprise environment, including experience supporting remote users across varying time zones
Strong knowledge of Windows Operating Systems, Server Technologies, Active Directory, and Group Policy
Robust network troubleshooting skills for routers, switches, wireless access points, firewalls, WAN, and LAN, alongside a solid understanding of DHCP, DNS, TCP/IP, VPN, VOIP telephony, and virtualization
Experience supporting retail stores, warehousing, and distribution networks
Familiarity with Microsoft Office, D365, Google Workspace administration, and VMware
Experience building and maintaining network images using Windows MDT

Job Responsibility

Serve as the highest escalation point within the Service Desk
Triage, track, and document the full lifecycle of advanced incidents through to final resolution
Monitor, maintain, and support core systems, hardware, and infrastructure to ensure alignment with security standards and service level targets
Identify opportunities for continuous improvement
Handle administrative support duties as requested by the IT Manager
Participate in the out-of-hours technical response rota to handle critical incidents
Help deliver key service initiatives, operational changes, and technical project workstreams
Contribute significantly to technical knowledge library
Provide targeted training and mentorship to Tier I and Tier II technicians
Assist with Major Incident management as needed

What we offer

4 weeks’ vacation per year
12 additional public holidays paid off
Full health, dental, and eye coverage
401K with a matching 3% match
Profit share bonus (subject to GW meeting profit targets)
Option to join Share Save scheme
Staff discount of between 25% and 50% on our products

Fulltime

It Support Technician

Location

United States , Atlanta

Salary:

50000.00 - 57000.00 USD / Year

Radancy

Expiration Date

Until further notice

Requirements

Must have experience supporting Apple Mac environments and Mac OSX
Demonstrated experience with PC configurations and the installation/maintenance of desktop applications
Experience with remote support solutions
Experience with WAN/LAN hardware, racking of server and network equipment, and phone/network wiring

Job Responsibility

Research, resolve, and respond to all customer issues and inquiries received via phone, email, or in person in accordance with current standards and procedures
Deploy and re-image workstations (Mac & PC) for new and existing users
Troubleshoot workstation hardware and software problems
Perform hardware repairs when needed
Maintain asset inventory of equipment for site (PCs, printers, servers, etc.)
Maintain cleanliness and organization of local office server room
Configure and administer local phone system and coordinate wiring within network switch closet
Be the local expert for all technology related issues
Provide technical support for Macintosh hardware and OS
Share job responsibilities and knowledge within the Team

What we offer

Comprehensive medical coverage, with dental, vision and life insurance
Competitive 401(k) plan with employer matching
Unlimited flexible time off (FTO)
World-class training that keeps you at the forefront of innovation

Fulltime

Desktop Support Technician

We are seeking a Desktop Support Technician to provide hands-on technical suppor...

Location

United States , Cooper City

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of experience in desktop support, technical support, or help desk support
Strong experience supporting Windows 10/11 environments
Experience with Microsoft Office 365 support and troubleshooting
Hands-on experience imaging and deploying PCs
Experience with Microsoft Intune and MDM administration
Knowledge of Active Directory, user account management, and basic networking
Strong problem-solving and communication skills
Ability to prioritize and manage multiple support requests effectively

Job Responsibility

Provide desktop support for Windows laptops, desktops, and related hardware
Troubleshoot and resolve issues involving Windows operating systems, Office 365, printers, peripherals, and standard business applications
Image, configure, deploy, and refresh PCs for new hires and existing employees
Support user account setup, password resets, and access issues
Assist with Microsoft Intune for device enrollment, configuration, policy deployment, and mobile device management
Manage and support endpoint configurations, software installations, and patching
Diagnose and resolve connectivity issues related to Wi-Fi, VPN, and network access
Document tickets, resolutions, and technical procedures in the service desk system
Provide timely in-person and remote support while delivering excellent customer service
Coordinate hardware inventory, asset tracking, and device lifecycle management

What we offer

medical
vision
dental
life insurance
disability insurance
401(k) plan

Fulltime

Desktop Support Technician

We are seeking a Desktop Support Technician to provide hands-on technical suppor...

Location

United States , Cooper City

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of experience in desktop support, technical support, or help desk support
Strong experience supporting Windows 10/11 environments
Experience with Microsoft Office 365 support and troubleshooting
Hands-on experience imaging and deploying PCs
Experience with Microsoft Intune and MDM administration
Knowledge of Active Directory, user account management, and basic networking
Strong problem-solving and communication skills
Ability to prioritize and manage multiple support requests effectively

Job Responsibility

Provide desktop support for Windows laptops, desktops, and related hardware
Troubleshoot and resolve issues involving Windows operating systems, Office 365, printers, peripherals, and standard business applications
Image, configure, deploy, and refresh PCs for new hires and existing employees
Support user account setup, password resets, and access issues
Assist with Microsoft Intune for device enrollment, configuration, policy deployment, and mobile device management
Manage and support endpoint configurations, software installations, and patching
Diagnose and resolve connectivity issues related to Wi-Fi, VPN, and network access
Document tickets, resolutions, and technical procedures in the service desk system
Provide timely in-person and remote support while delivering excellent customer service
Coordinate hardware inventory, asset tracking, and device lifecycle management

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Store Systems Support Technician I

The Store Systems Support Technician is responsible for providing timely, effect...

Location

United States , North Kansas City

Salary:

Not provided

Helzberg Diamonds

Expiration Date

Until further notice

Requirements

Associate's degree in Information Technology, Business Administration, or a related field preferred, or equivalent work experience
1–3 years of experience in retail systems support, help desk, or technical support environment preferred
Working knowledge of POS systems and retail operations preferred
Basic proficiency with Microsoft Office (Word, Excel) and exposure to technical tools such as SQL, command line interfaces, or remote support tools preferred
Strong problem-solving, analytical, and organizational skills with the ability to manage multiple priorities
Excellent communication and customer service skills, with the ability to support both technical and non-technical users
Ability to work both independently and collaboratively in a fast-paced environment
Hybrid work schedule requiring consistent onsite presence (minimum three days per week) to support hands-on troubleshooting, equipment handling, and team collaboration

Job Responsibility

Respond to and resolve help desk tickets (calls, emails, and system requests) related to store systems, including POS, hardware, software, and network issues, ensuring timely and accurate support
Troubleshoot and resolve basic to intermediate technical issues, escalating more complex problems as needed while maintaining ownership through resolution
Monitor and support store data transmission processes, including polling and re-polling activities, to ensure data accuracy and system integrity
Diagnose, test, repair, and replace store system hardware to minimize downtime and maintain operational efficiency
Utilize technical tools and systems (e.g., remote access tools, SQL queries, network monitoring platforms) to investigate and resolve issues
Support testing and validation of system updates, enhancements, and new software releases to ensure stability prior to deployment
Collaborate with cross-functional teams and external vendors to resolve system issues and improve processes
Document issues, resolutions, and procedures to contribute to knowledge base resources and continuous improvement efforts

Fulltime

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Remote Network Support Technician

Job Responsibility

Requirements

Nice to have

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