CrawlJobs Logo
NTT DATA Logo NTT DATA · IT - Administration

Remote L2/L3 Production Support Engineer

Mexico, Guadalajara · Job Posted June 15, 2026
Apply Position
Job Link Share

Requirements

  • 6 to 9 years of work experience on SDLC/Devops, LINUX system platforms
  • Good Linux Scripting/Development skills - JAVA, Python (any)
  • Good knowledge in technologies like Autosys/Job scheduling systems like CRON, NIS, Apache, Tomcat, any RDBMS like DB/ MS-SQL/Oracle/Sybase, Public/Private Cloud
  • Good Knowledge of SDLC, CVS, SVN, GIT, Maven, GITLAB, Docker and Jenkins
  • Knowledge of Devops dependencies - code review, builds, repositories, packages, distribution
  • Knowledge of config management - chef, puppet, ansible and related languages . groovy, go, json, yml, ini (any)

Nice to have

  • Having worked in environment supporting 10000+ servers a plus
  • Multiple Application Support Experience a plus
  • ITIL and ITSM experience a plus
  • Global clients facing Support team experience a plus
  • Prior experience with Financial Institution a plus

What we offer

  • Negotiable salary
  • Grocery Tickets 12% of base salary
  • Saving fund
  • 30 days of Christmas bonus
  • 50% Vacation bonus
  • Medical insurance (You and your family)
  • Life insurance
  • Permanent home office
NTT DATA - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Remote L2/L3 Production Support Engineer

8 matching positions

Technical Solutions Engineer

We are seeking a skilled and dynamic Technical Solutions Engineer to join our te...
Location
Location
Spain , Barcelona
Salary
Salary:
Not provided
everseen.ai Logo
Everseen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 4 to 5 years in a similar role managing complex technical projects
  • Extensive experience with Linux systems
  • Proficient in Docker and/or Podman
  • Strong scripting abilities in Bash, Python and Node.js
  • Knowledge of standard network communication protocols such as TCP, UDP, HTTP, WS, FTP
  • Basic understanding of networking concepts including VPNs, subnets, DNS configurations, SSL certificates, etc.
  • Familiarity with automation tools, especially Ansible experience is preferred
  • Knowledge of ELK Stack
  • REST, NGINX, JSON, XML
  • Message brokers (e.g. MQTT, RabbitMQ, Redis)
Job Responsibility
Job Responsibility
  • Provide onsite and remote technical assistance and troubleshooting for platform users
  • Perform routine maintenance, POS integration, and issue resolution to enhance platform performance
  • Take ownership of platform performance, driving improvements through proactive monitoring and issue identification
  • Interact with customers to gather feedback, understand needs, and provide training
  • Tailor system settings and deliver technical reports and actionable recommendations
  • Serve as a liaison with internal and external stakeholders, including executives and partners, to address project updates and concerns
  • Oversee platform deployment and ensure efficient operation before, during, and after implementation
  • Collect and analyze data on platform usage, performance, and improvement opportunities
  • Collaborate with customers to analyze requirements and customize platform configurations
  • Translate business needs into detailed technical specifications
  • Fulltime
Read More
Arrow Right

Technical Solutions Engineer

We are seeking a skilled and dynamic Technical Solutions Engineer to join our te...
Location
Location
United Kingdom , Leeds
Salary
Salary:
Not provided
everseen.ai Logo
Everseen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 4 to 5 years in a similar role managing complex technical projects
  • Travel Readiness: Willingness to travel as needed for client meetings, project kick-offs, or other project-related activities, which may be up to a maximum of 50% of your working time
  • Extensive experience with Linux systems
  • Proficient in Docker and/or Podman
  • Strong scripting abilities in Bash, Python and Node.js
  • Knowledge of standard network communication protocols such as TCP, UDP, HTTP, WS, FTP
  • Basic understanding of networking concepts including VPNs, subnets, DNS configurations, SSL certificates, etc
  • Familiarity with automation tools, especially Ansible experience, is preferred
  • Knowledge of ELK Stack
  • REST, NGINX, JSON, XML
Job Responsibility
Job Responsibility
  • Provide onsite and remote technical assistance and troubleshooting for platform users
  • Perform routine maintenance, POS integration, and issue resolution to enhance platform performance
  • Take ownership of platform performance, driving improvements through proactive monitoring and issue identification
  • Interact with customers to gather feedback, understand needs, and provide training
  • Tailor system settings and deliver technical reports and actionable recommendations
  • Serve as a liaison with internal and external stakeholders, including executives and partners, to address project updates and concerns
  • Oversee platform deployment and ensure efficient operation before, during, and after implementation
  • Collect and analyze data on platform usage, performance, and improvement opportunities
  • Collaborate with customers to analyze requirements and customize platform configurations
  • Translate business needs into detailed technical specifications
  • Fulltime
Read More
Arrow Right

Technical Solutions Engineer

We are seeking a skilled and dynamic Technical Solutions Engineer to join our te...
Location
Location
United States , Boise
Salary
Salary:
Not provided
everseen.ai Logo
Everseen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A minimum of 4 to 5 years in a similar role managing complex technical projects
  • Travel Readiness: Willingness to travel as needed for client meetings, project kick-offs, or other project-related activities, which may be up to a maximum of 50% of your working time
  • You have extensive experience with Linux systems
  • proficient in Docker and/or Podman
  • Strong scripting abilities in Bash, Python and Node.js
  • You have knowledge of standard network communication protocols such as TCP, UDP, HTTP, WS, FTP
  • You have a basic understanding of networking concepts including VPNs, subnets, DNS configurations, SSL certificates, etc
  • Familiarity with automation tools, especially Ansible experience, is preferred
  • Knowledge of ELK Stack
  • REST, NGINX, JSON, XML
Job Responsibility
Job Responsibility
  • Provide onsite and remote technical assistance and troubleshooting for platform users
  • Perform routine maintenance, POS integration, and issue resolution to enhance platform performance
  • Take ownership of platform performance, driving improvements through proactive monitoring and issue identification
  • Interact with customers to gather feedback, understand needs, and provide training
  • Tailor system settings and deliver technical reports and actionable recommendations
  • Serve as a liaison with internal and external stakeholders, including executives and partners, to address project updates and concerns
  • Oversee platform deployment and ensure efficient operation before, during, and after implementation
  • Collect and analyze data on platform usage, performance, and improvement opportunities
  • Collaborate with customers to analyze requirements and customize platform configurations
  • Translate business needs into detailed technical specifications
  • Fulltime
Read More
Arrow Right

Systems Engineering Advisor - Software Deployment & BigFix Endpoint Management

We are currently seeking a Systems Engineering Advisor - Software Deployment & B...
Location
Location
India , Noida
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Design, build, and manage end-to-end software deployment workflows using HCL BigFix Software Distribution and BigFix Lifecycle modules
  • Package, test, and deploy enterprise applications in MSI, MSIX, EXE, and script-based formats through BigFix deployment tasks and Fixlets
  • Manage the full software deployment lifecycle — from requirements gathering, packaging, testing, staged rollout, to post-deployment validation
  • Define and enforce deployment standards, naming conventions, and software distribution policies across the enterprise
  • Develop and maintain BigFix Baselines for bundled application deployments and coordinated software rollouts
  • Manage software deployment targeting using BigFix Smart Groups, relevance-based scoping, and deployment ring strategies for controlled rollouts
  • Coordinate application deployments with change management processes, ensuring all deployments follow approved CAB procedures
  • Perform pre- and post-deployment validation using BigFix Interact real-time queries to confirm successful software installation across targeted endpoints
  • Support emergency software deployments and out-of-band distribution requests within defined SLA windows
  • Maintain an up-to-date software catalog within BigFix, ensuring version currency and retirement of obsolete packages
Job Responsibility
Job Responsibility
  • Design, build, and manage end-to-end software deployment workflows using HCL BigFix Software Distribution and BigFix Lifecycle modules
  • Package, test, and deploy enterprise applications in MSI, MSIX, EXE, and script-based formats through BigFix deployment tasks and Fixlets
  • Manage the full software deployment lifecycle — from requirements gathering, packaging, testing, staged rollout, to post-deployment validation
  • Define and enforce deployment standards, naming conventions, and software distribution policies across the enterprise
  • Develop and maintain BigFix Baselines for bundled application deployments and coordinated software rollouts
  • Manage software deployment targeting using BigFix Smart Groups, relevance-based scoping, and deployment ring strategies for controlled rollouts
  • Coordinate application deployments with change management processes, ensuring all deployments follow approved CAB procedures
  • Perform pre- and post-deployment validation using BigFix Interact real-time queries to confirm successful software installation across targeted endpoints
  • Support emergency software deployments and out-of-band distribution requests within defined SLA windows
  • Maintain an up-to-date software catalog within BigFix, ensuring version currency and retirement of obsolete packages
  • Fulltime
Read More
Arrow Right

Technical Solutions Engineer

We are seeking a skilled and dynamic Technical Solutions Engineer to work direct...
Location
Location
Germany , Frankfurt Am Main; Stuttgart
Salary
Salary:
Not provided
everseen.ai Logo
Everseen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A minimum of 4 to 5 years in a similar role managing complex technical projects
  • Travel Readiness: Willingness to travel as needed for client meetings, project kick-offs, or other project-related activities, which may be up to a maximum of 50% of your working time
  • You have extensive experience with Linux systems
  • proficient in Docker and/or Podman
  • Strong scripting abilities in Bash, Python and Node.js
  • You have knowledge of standard network communication protocols such as TCP, UDP, HTTP, WS, FTP
  • You have a basic understanding of networking concepts including VPNs, subnets, DNS configurations, SSL certificates, etc.
  • Familiarity with automation tools, especially Ansible experience, is preferred
  • Knowledge of ELK Stack
  • REST, NGINX, JSON, XML
Job Responsibility
Job Responsibility
  • Technical Support & Maintenance: Provide onsite and remote technical assistance and troubleshooting for platform users
  • Perform routine maintenance, POS integration, and issue resolution to enhance platform performance
  • Product Performance: Take ownership of platform performance, driving improvements through proactive monitoring and issue identification
  • Customer Engagement: Interact with customers to gather feedback, understand needs, and provide training
  • Tailor system settings and deliver technical reports and actionable recommendations
  • Serve as a liaison with internal and external stakeholders, including executives and partners, to address project updates and concerns
  • Deployment & Monitoring: Oversee platform deployment and ensure efficient operation before, during, and after implementation
  • Collect and analyze data on platform usage, performance, and improvement opportunities
  • Solution Design: Collaborate with customers to analyze requirements and customize platform configurations
  • Translate business needs into detailed technical specifications
  • Fulltime
Read More
Arrow Right

Technical Solutions Engineer

We are seeking a skilled and dynamic Technical Solutions Engineer to join our te...
Location
Location
United States , Dallas / Fairfax County, VA
Salary
Salary:
Not provided
everseen.ai Logo
Everseen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A minimum of 4 to 5 years in a similar role managing complex technical projects
  • Travel Readiness: Willingness to travel as needed for client meetings, project kick-offs, or other project-related activities, which may be up to a maximum of 50% of your working time
  • You have extensive experience with Linux systems
  • proficient in Docker and/or Podman
  • Strong scripting abilities in Bash, Python and Node.js
  • You have knowledge of standard network communication protocols such as TCP, UDP, HTTP, WS, FTP
  • You have a basic understanding of networking concepts including VPNs, subnets, DNS configurations, SSL certificates, etc.
  • Familiarity with automation tools, especially Ansible experience, is preferred
  • Knowledge of ELK Stack
  • REST, NGINX, JSON, XML
Job Responsibility
Job Responsibility
  • Technical Support & Maintenance: Provide onsite and remote technical assistance and troubleshooting for platform users
  • Perform routine maintenance, POS integration, and issue resolution to enhance platform performance
  • Product Performance: Take ownership of platform performance, driving improvements through proactive monitoring and issue identification
  • Customer Engagement: Interact with customers to gather feedback, understand needs, and provide training
  • Tailor system settings and deliver technical reports and actionable recommendations
  • Serve as a liaison with internal and external stakeholders, including executives and partners, to address project updates and concerns
  • Deployment & Monitoring: Oversee platform deployment and ensure efficient operation before, during, and after implementation
  • Collect and analyze data on platform usage, performance, and improvement opportunities
  • Solution Design: Collaborate with customers to analyze requirements and customize platform configurations
  • Translate business needs into detailed technical specifications
  • Fulltime
Read More
Arrow Right
New

IT Training Lead

The IT Training Lead will drive technology learning and user adoption across the...
Location
Location
United States , Delray Beach
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in IT training, instructional design, technical enablement, or learning and development
  • Strong knowledge of Microsoft 365
  • Excellent communication, facilitation, and content development skills
  • Ability to translate technical concepts into practical, user-friendly training.
Job Responsibility
Job Responsibility
  • Design, develop, and deliver IT training programs in instructor-led, virtual, and self-paced formats
  • Take lead in the Microsoft Copilot and AI training strategy, including onboarding, advanced use cases, responsible AI usage, and ongoing enablement
  • Partner with IT leadership to support new technology rollouts, system upgrades, and digital transformation initiatives
  • Create and maintain training content, including videos, guides, tutorials, and job aids
  • Identify skill gaps and develop targeted learning solutions to improve adoption and productivity
  • Gather feedback and measure training effectiveness to continuously improve programs.
Read More
Arrow Right
New

K Kitchen Representative

The position includes, but is not limited to, the following essential job duties...
Location
Location
United States , New Albany
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication skills
  • Team player who can work well with others or independently
  • Acts with integrity
  • keeps commitments
  • Contagious positive attitude
  • Focuses on achieving results while having fun
  • Frequently bend, twist at waist, kneel, squat, stand, and walk
  • Occasionally climb and descend ladders
  • Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
  • Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead
Job Responsibility
Job Responsibility
  • Provides excellent guest service in a fast and friendly manner
  • Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
  • Prepares and serves food items in accordance with all Brand, Company, and health department regulations
  • Ensures product quality, food safety, and operational standards are met
  • Keeps accurate cash, sales, and inventory control records
  • Follows all government laws and safety codes
  • Completes reports on all incidents following our 5-minute rule policy
  • Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win
What we offer
What we offer
  • Medical, Dental, Vision, Term Life and AD&D plans
  • Flexible spending and health savings accounts (FT)
  • Vacation paid time off
  • Company holidays paid at time and a half
  • Matching 401(k)
  • Tuition Reimbursement
  • Stock Purchase Plan
  • Employee Discount Program
  • Discount Meal Benefit
  • Wellness Plan
Read More
Arrow Right