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IKEA Remote Customer Meeting Point are looking to welcome Remote Kitchen Planning Sales Consultants to join the team. Are you ready to turn dreams into designs? Join our motivated Remote Kitchen Sales team at IKEA, where every conversation is a chance to inspire. If you enjoy helping people create the heart of their home and thrive in a creative, customer-focused environment, this is your moment to shine. With hybrid working—mostly from home and just one day a week at our Sheffield Remote Customer Meeting Point - you’ll enjoy flexibility while thriving in a supportive environment. Applicants must live within an hour’s commute of IKEA Sheffield.
Job Responsibility:
Virtually Plan & Design a Kitchen for up to 2 hours with the end goal of providing accurate plans, worktop and installation quotations for the customer
Maintain a high level of product and market knowledge
Showcasing a passion for home furnishings and providing a detailed experience with high levels of engagement and solutions for the customers’ life at home
Developing a personal follow-up routine with your customers
Closing the sale - finalising designs and quotes from pre-installations visits
Handling in-bound calls to interact with customers to support queries and finalise sales
Requirements:
A willingness and capability to ensure that every customer enjoys a positive experience
GCSE Maths and English at either A-C or 4-9 grade
The ability to inspire, actively promote and sell the IKEA Kitchen product range
Verbal and written communication skills
Problem solving skills and be good at prioritising and organising your work
The ability to work efficiently in a retail environment with varying customer demands
Ability to communicate with customers using different communication systems email, video calls and telephone
Nice to have:
Previous kitchen planning experience or a design background
Previous customer service or retail experience
Experience within a sales targeted environment
What we offer:
15% IKEA discount & discount portal helping you save £100’s on High-street retailers
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