Remote IT Support Engineer (L1/L2) Job at Cogniter Technologies (Chandigarh)

L3 SOC Analyst

Managed Services Security team are made up of teams that provide remote (offsite...

Location

Ireland , Galway

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field or equivalent experience desired
Generally, 5+ years in SOC, Incident Response, or Threat Analysis roles
Strong knowledge & understanding of common attack vectors and threat actor tactics, techniques, and procedures
Knowledge of Elastic SIEM is preferred. If not experience on any of the other SIEM tools like Sentinel, Splunk, QRadar, LogRhythm
Relevant industry qualification where applicable
Excellent verbal and written communication skills in language to be supported
Advanced troubleshooting skills in a technical environment
Excellent analytical and problem solving skills
Advanced Software and hardware knowledge of computing, storage and peripheral devices
Specific knowledge and training with the company's products. Knowledge of multiple product lines (for example, proactive, reactive, storage, enterprise systems, tier 2 or 3 support, etc.)

Job Responsibility

Monitor work queues for new escalations from the L1/L2 team
Triage cases when there are multiple escalations in the queue
Perform deep-dive analysis on escalated cases
Uses Threat intelligence and IOA/IOC data to identify source and impact of attack
Clearly document your investigations as they progress and regularly add case notes to the case to maintain situational awareness
Complete the investigations and recommend remediations for low and medium severity security incidents
Initiate a war room for confirmed or suspected critical security incidents and follow the documented incident response plan
Complete Post Incident Review (PIR) documentation for all medium and higher severity security incidents
Monitor work queues for new cases requiring review
Triage case reviews as required

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

HK SecOps Engineer

For this position, we are looking for a SecOps Engineer to assist one of our cli...

Location

Hong Kong , Hong Kong

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

A minimum of 5 years in information security or security operations (SecOps)
Bachelor’s or Master’s degree in Computer Science, Cybersecurity, or a related field
High level of autonomy and advanced communication skills are required to integrate the geographically distributed team with remote management
Fluent English is mandatory

Job Responsibility

L3 Incident resolution: Providing Level 3 technical assistance for security incidents
Threat analysis: Analyzing and qualifying security threats or incidents escalated by the 24/7 external MSSP (L1/L2)
Email security alerts: review and analyse reported phishing emails
Vulnerability management: Performing regular vulnerability assessments and driving the remediation of security weaknesses across the global park
System protection: Ensuring the operational security of 7,000 endpoints, 800 on-premise servers, and Azure cloud resources
Global scope support: Maintaining security for a worldwide infrastructure including 1,500 stores, 40 offices, and 3 factories
Tooling optimization: Contributing to the continuous adjustment and improvement of security platforms to ensure they remain adapted to the company's needs
Project contribution: Supporting the deployment of new security tools for servers, endpoints, and cloud services

What we offer

Hybrid working mode and Work-from-Abroad benefits
18 days of Annual leave
Comprehensive coverage including General Practitioner, hospitalization
Annual bonus based on individual performance
Training programs, certification opportunities, and training incentives to support career growth

Fulltime

Sr. Network Engineer

Job Description Knowledge on network troubleshooting for Large Data Centers, Lar...

Location

United States , Dallas

Salary:

111729.00 USD / Year

Realign

Expiration Date

Until further notice

Requirements

Knowledge on network troubleshooting for Large Data Centers, Large WAN/Network environment
Good knowledge and experience on Routing, Switching, Wireless, Firewall, load balancers, DNS, DHCP, VXLAN, VPN
Good knowledge on automation / scripting and ability to automate repetitive tasks
Expert level knowledge in at least one of the cloud technologies (Azure, GCP, AWS)
Knowledge in working with SDWAN products
Knowledge/experience on network device administration (Cisco , Arista, MPLS/WAN/LAN management, Paloalto Firewall)
Expert level knowledge in working with various routing protocols such as BGP, OSPF
Hand-On experience working with a large Infoblox and Aruba ClearPass deployment
Expert level knowledge with various protocols such as VRRP, HSRP, STP, LACP, SNMP
CCNP Certification would be an added advantage

Job Responsibility

24x7 Remote Network Monitoring & Management
Own the networking issues connecting and supporting the corporate and shared network environment
Drive critical issue resolution/Break-Fix for P1/P2 issues
Coordinate and work with the external vendors for various operational issues and projects
Provide hardware support & maintenance for all networking components
Manage existing and new networking solutions, including monitoring the network stability and uptime
Handle various projects related to site expansion, Hardware Refresh, Technology refresh as required
Handle escalated issues from L1/L2 team and provide timely resolution
Responding and documenting outages and circuits down through incident reporting
Monitor event logs and services to be proactive in identifying potential issues

Fulltime

Sr Network Engineer

Job Description Must Have Technical/Functional Skills: · Knowledge on network tr...

Location

United States , Dallas

Salary:

110729.00 USD / Year

Realign

Expiration Date

Until further notice

Requirements

Knowledge on network troubleshooting for Large Data Centers, Large WAN/Network environment
Good knowledge and experience on Routing, Switching, Wireless, Firewall, load balancers, DNS, DHCP, VXLAN, VPN
Good knowledge on automation / scripting and ability to automate repetitive tasks
Expert level knowledge in at least one of the cloud technologies (Azure, GCP, AWS)
Knowledge in working with SDWAN products
Knowledge/experience on network device administration (Cisco , Arista, MPLS/WAN/LAN management, Paloalto Firewall)
Expert level knowledge in working with various routing protocols such as BGP, OSPF
Hand-On experience working with a large Infoblox and Aruba ClearPass deployment
Expert level knowledge with various protocols such as VRRP, HSRP, STP, LACP, SNMP
CCNP Certification would be an added advantage

Job Responsibility

24x7 Remote Network Monitoring & Management
Own the networking issues connecting and supporting the corporate and shared network environment
Drive critical issue resolution/Break-Fix for P1/P2 issues
Coordinate and work with the external vendors for various operational issues and projects
Provide hardware support & maintenance for all networking components
Manage existing and new networking solutions, including monitoring the network stability and uptime
Handle various projects related to site expansion, Hardware Refresh, Technology refresh as required
Handle escalated issues from L1/L2 team and provide timely resolution
Responding and documenting outages and circuits down through incident reporting
Monitor event logs and services to be proactive in identifying potential issues

Fulltime

Digital Operations Engineer – Web Solutions & CRM

An opportunity for an IT Operation Specialist (m/f) for CRM domain has arisen wi...

Location

Spain , Albacete

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

Significant experience (3 to 5 years minimum) in a similar position (Ops, Production Engineer, Technical Service Delivery Manager) on both On Premise and SaaS
Analytical mindset to quickly diagnose complex situations and prioritize emergencies
Comfortable interacting with infrastructure technicians or development teams as well as business stakeholders or external providers
Advanced level in English
Organized, detail-oriented, and have a strong culture of documentation and process (ITIL certification is a plus)
High level of autonomy, proactive communication skills, and the ability to build trust remotely
Technical Expertise: Expertise in ServiceNow (Incident management, Change management, CMDB)
Administration of Windows & Linux Servers, understanding of virtualized environments, knowledge of containerization solutions (OpenShift, Kubernetes, Docker)
Ability to manage routine operations and optimization (SQL Server or equivalent)
Broad knowledge of infrastructure concepts (Active Directory, Load balancing F5, Firewall rule management)

Job Responsibility

Run & Support Steering (Incident & Problem Management): Manage the daily 'Run' operations, steering of technical support (Level 2/3), and coordination of resolutions
Act as the primary point of contact for our managed service providers
Guarantee compliance with Service Level Agreements (SLAs)
Technical Management & Maintenance in Operational Condition (MCO): Manage the technical lifecycle of our products, monitoring obsolescence and planning version upgrades
Ensure the robustness of the hosting environments (On-premise & Cloud) to support high-traffic events on customer portals
Processes, Quality & Continuous Improvement: Audit current support workflows, identify bottlenecks, and propose continuous improvement plans
Implement and monitor strict Performance KPIs
Lead follow-up committees and produce consolidated activity reporting for management
Knowledge Management: Ensure constant updating of technical and architecture documentation
Maintain the Knowledge Base to facilitate autonomy for L1/L2 support

What we offer

Vacation days plus additional days-off along the year (Apróx. 35 days per year in total)
Attractive salary
Hybrid model of working
Collective transport service subject to working calendar/home location
Benefits such as life insurance, health insurance, employee stock options, retirement plan, or study grants
On-site facilities (among others): free canteen, kindergarten, medical office
Possibility to collaborate in different social and corporate social responsibility initiatives
Excellent upskilling opportunities and great development prospects in a multicultural environment
Option to access special rates in products & benefits

Fulltime

Site Reliability Engineer

We are seeking a Site Reliability Engineer (SRE) to support and maintain a 24×7 ...

Location

India , Kochi; Trivandrum

Salary:

Not provided

Experion Technologies

Expiration Date

Until further notice

Requirements

Minimum 2 years of experience in a technical customer support, infrastructure support, or systems administration role
Hands-on experience supporting Windows Server environments, networking, and firewalls
Strong knowledge of Microsoft Azure infrastructure and services
Solid Windows system administration skills (Active Directory, RDS, file services, print services)

Job Responsibility

Provide 24X7 monitoring, support, and maintenance of Azure cloud infrastructure
Perform real-time monitoring and alert response using Azure Monitor, Log Analytics, Application Insights
Manage and support Azure Virtual Machines (Windows and Linux)
Support Azure networking components
Administer and support Azure Active Directory / Entra ID
Support Azure Storage services
Provide L1/L2 support for Azure PaaS services
Perform capacity planning and performance analysis
Manage cost monitoring and optimization activities
Manage users in Windows Terminal Server / Remote Desktop Services (RDS) environments

Fulltime

Progression And Destination Tutor

We are seeking a Progress and Destination Tutor to join our team. In this role y...

Location

United Kingdom , Colchester

Salary:

28686.84 - 31284.24 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience of working face to face with different age and client groups, but particularly with 16-19 year olds
Experience of supporting, motivating and mentoring individuals against goals
Experience of handling difficult situations, including confrontation, in a calm and effective way
Proven experience of working in a busy environment, managing conflicting priorities and meeting deadlines
Proven record of willingness to take initiative, adapt and being proactive
Proven record of working positively and collaboratively across internal teams, management, key stakeholders and colleagues developing and maintaining positive working relationships
Experience of working with various forms of communication including email, texting and telephone
Direct experience of inputting data into databases, accurately and with good use of English
Education to level 3 or above and/or a professional qualification in relevant subject area or equivalent
Minimum of Level 2 qualification in English and Mathematics GCSE 4+ or C and above / CSE Level 1 / O-Level C or above / Level 2 Adult Numeracy or Literacy or equivalent

Job Responsibility

Supporting students with their induction and orientation to the College
To have a particular focus in the first few weeks of the academic year on students who enrol late, or who show signs of disengagement or detachment
Reviewing students’ overall attendance, punctuality, behaviour, and attitudes to learning
To support the course team and students with to find, secure, record and complete, 30 hours of work-related experience placement
Delivery, developing and adapting Personal Development sessions and resources
Using relevant software such as Google classroom to deliver aspects of the Personal Development Programme
Developing a personal understanding of each tutee by holding regular one to one tutorials

Senior CRA

Location

Poland , Warsaw

Salary:

Not provided

iconplc

Expiration Date

Until further notice

Requirements

Bachelor's degree in a scientific or healthcare-related field
Minimum of 2 years of experience as a Clinical Research Associate
In-depth knowledge of clinical trial processes, regulations, and ICH-GCP guidelines
Strong organizational and communication skills, with attention to detail
Ability to work independently and collaboratively in a fast-paced environment
Willingness to travel as required (approximately 60%)

Job Responsibility

Conducting site qualification, initiation, monitoring, and close-out visits for clinical trials
Ensuring protocol compliance, data integrity, and patient safety throughout the trial process
Collaborating with investigators and site staff to facilitate smooth study conduct
Performing data review and resolution of queries to maintain high-quality clinical data
Contributing to the preparation and review of study documentation, including protocols and clinical study reports

What we offer

Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead
Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others

Fulltime

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Remote IT Support Engineer (L1/L2)

Job Description

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