Remote Infrastructure Engineer L1 Job at Fourth Dimension Technologies (Chennai)

Technical Solutions Consultant

The Technical Solutions Consultant role focuses on responding to customer issues...

Location

India , Hyderabad

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Minimum of 3 to 5 years of experience in IT solutions
A degree in Computer Science, IT or Software Engineering and understanding of remote infrastructure domain
Microsoft, Cisco, Linux or similar certification is a plus
Proven knowledge as a Technical Support Engineer, Help Desk Technician or similar role
Basic knowledge on Windows / Linux / Mac OS environments
Ability to research and identify solutions to reported issues
Ability to diagnose and troubleshoot technical issues, including setup and configuration
Ability to prioritize and manage several open issues at one time
Willingness to work in shifts (24 x 7)
Good understanding of Infrastructure domain – Servers, Network, cloud, and other tech products

Job Responsibility

Take ownership of customer issues reported and see problems through to resolution
Diagnosing, troubleshooting skill and identifying solutions to resolve system /Operating system issues
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Provide assistance to our customers using the IT operations platform
Diagnose and troubleshoot product issues/questions and help our customers leverage the product effectively
Resolve product issues and respond to any product questions from customers
Use email and phone communication to provide clear, written instructions and technical manuals
Provide prompt and accurate feedback to customers
Refer to the internal database or external resources to provide accurate tech solutions
Ensure all issues are properly logged

What we offer

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
Career development programs
Flexible work environment
Inclusive work culture

Fulltime

Senior IT Support Engineer

The Senior IT Support Engineer is the primary on-site IT contact for the US offi...

Location

United States , Suwanee, Georgia

Salary:

Not provided

Mujin

Expiration Date

Until further notice

Requirements

3+ years in IT support / IT operations with hands-on responsibility for end-user computing in a business environment (on-site + remote)
Experience providing L1–L3 support (or L2 with demonstrated L3 escalation capability), including triage, deep troubleshooting, and clear documentation of findings and next steps
Proficiency supporting and troubleshooting macOS and Windows endpoints (provisioning, patching, troubleshooting, and lifecycle support)
Working knowledge of Linux (Debian-based preferred) for basic workstation support and user assistance (e.g., troubleshooting, connectivity, packages, permissions)
Experience with MDM / endpoint management (e.g., SimpleMDM, Jamf, Intune) including device enrollment, compliance, software deployment, and policy enforcement
Experience with Microsoft 365 (basic administration): user management, groups, licensing, and troubleshooting common Office/Teams/Outlook issues
Familiarity with endpoint security tooling (EDR/AV, disk encryption, patch compliance) and following security policies/standards
Experience using a ticketing system (e.g., Jira Service Management, ServiceNow, Zendesk, Freshservice): prioritization, escalation notes, and meeting SLAs
Ability to create and maintain end-user documentation (how-to guides, onboarding checklists, runbooks, FAQs)
Comfortable handling sensitive/confidential information with discretion and strong judgment

Job Responsibility

Provide L1–L3 IT support for employees: triage requests, troubleshoot complex issues, communicate clearly, and drive tickets to resolution with strong follow-through
Act as the US escalation owner: handle high-impact incidents, coordinate with HQ/global teams, and ensure effective handoffs across time zones
Own day-to-day IT helpdesk operations for the US region: intake, prioritization, SLA adherence, ticket quality, and continuous improvement of workflows and templates
Manage the full employee lifecycle for IT: onboarding, transfers, offboarding, including device provisioning, account setup, access changes, and recovery of assets
Administer identity and access management (IAM) tasks (account provisioning, group/role management, access reviews as assigned), following global standards and approval processes
Provision, manage, and troubleshoot endpoints and mobile devices (Windows/macOS/Linux/IOS as applicable), including imaging, patching, encryption, EDR, VPN, certificates, and secure configuration baselines
Administer and maintain endpoint cloud services and collaboration/SaaS tooling within scope (e.g., MDM, endpoint compliance, device inventory, software deployment), escalating platform-level changes to HQ when required
Partner with the US infrastructure engineer and HQ IT teams to support local office IT infrastructure (network connectivity, printers, conferencing, meeting rooms, ISP coordination) and execute approved changes
Lead incident and escalation management for the US site: initial containment, user communications, coordination of technical resources, post-incident documentation, and follow-up actions
Perform problem management: identify recurring issues, conduct root cause analysis, implement permanent fixes, and reduce ticket volume through automation and standardization

Fulltime

Cross Technology Service Delivery Field Support Engineer (L1)

The Cross Technology Service Delivery Field Support Engineer (L1) is an entry le...

Location

Singapore , Singapore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in Information Technology or Computing or related field
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.
Associate level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA etc.
Collaboration certifications such as - Valid CCNA Certification required
Microsoft Voice certification (MS700 & MS720) advantageous
and Webex Calling certification advantageous
Entry level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony
Entry level experience in technical support to clients
Entry level experience in diagnosis and troubleshooting
Entry level experience providing remote support in Collaboration technologies

Job Responsibility

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational
Ensures that any software that is part of the solution is installed and configured according to client requirements
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform
Ensures the efficient and comprehensive resolution of incidents and requests
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures

Fulltime

New

DotNet Developer

Location

India , Mumbai

Salary:

Not provided

NeoQuant Solutions Pvt Ltd

Expiration Date

Until further notice

Requirements

Experience in developing Web API using C#, .Net6 and Entity framework
Extensive NodeJS/Angular experience building web applications
Hands-on development experience with HTML, CSS, JavaScript, and frontend frameworks like React Js
Experience with Source Code management tools like Git is required
Hands-on development experience in writing SQL queries and database management with Postgres or MySQL
Experience in working with Kafka services and Message Queue
Experience in Agile development methods
Use of tools such as Eclipse, Postman, SoapUI, .Net (or any other equivalent)
Overall Understanding of web development lifecycle including frontend and backend using modern frameworks
Troubleshooting and resolution of technical problems and issues, on web applications in a production environment

Job Responsibility

Maintaining and developing web applications and the REST API’s
Building and consuming APIs – Restful and GraphQL
Development and use of APIs plus associated data modelling to build reusable, maintainable APIs aligning to our data strategy

Fulltime

New

Microsoft Dynamics 365 Developer

We are seeking a skilled and experienced Microsoft Dynamics 365 Developer to joi...

Location

India , Greater Noida

Salary:

Not provided

InnoAge-Technologies PVT. LTD.

Expiration Date

Until further notice

Requirements

5+ years of experience in Microsoft Dynamics 365 development and implementation
Proficiency in Dynamics 365 (CRM and ERP) modules
Strong experience with C#, .NET, JavaScript, SQL Server, and related technologies
Experience with Power Platform (PowerApps, Power BI, Power Automate) is a plus
Expertise in integrating Dynamics 365 with third-party systems such as live marketplaces, websites, WMS, EDI, and APIs
Experience with Azure services and API management
Strong problem-solving skills and the ability to analyze and address complex business requirements
Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders
Experience with Agile/Scrum methodologies and project management tools
Microsoft Dynamics 365 certifications are highly desirable

Job Responsibility

Lead the design, development, and deployment of Microsoft Dynamics 365 solutions
Assist in the integration of Dynamics 365 with live marketplaces, websites, WMS, EDI, and various APIs
Customize Dynamics 365 modules to meet specific business requirements
Provide ongoing support and maintenance for existing Dynamics 365 implementations
Work closely with cross-functional teams including IT, operations, and sales to ensure successful implementation and integration
Create and maintain comprehensive documentation for all Dynamics 365 projects and integrations
Identify and resolve issues related to Dynamics 365 and its integrations promptly
Provide training and support to end-users on Dynamics 365 functionalities and best practices

Fulltime

New

Senior Mobile App Developer

Location

India , Bengaluru

Salary:

Not provided

Idea Infinity

Expiration Date

Until further notice

Requirements

Must have at least 5 years of experience after qualifying examination
Must have good knowledge of mobile app development in hybrid environment and native environment for android and iOS
Must have knowledge to develop technical interfaces, specifications, and architecture to develop client displays and user interfaces, to develop and test software prototypes, to assist software personnel
MCA/BE (Computer engineering/ Computer science / Information technology)/BTech (Computer engineering/ Computer science / Information technology)
Skills: Android, database, android studio , java , Kotlin , Knowledge on Projects

New

Odoo Developer II

Odoo developers are the saviors for enhancing, developing, and configuring appli...

Location

India , Greater Noida

Salary:

Not provided

InnoAge-Technologies PVT. LTD.

Expiration Date

Until further notice

Requirements

6+ Years of hands-on experience in Odoo Development
Good Exposure in Odoo Community modules for Odoo 15.0 and above
Knowledge in code repositories - Bitbucket, GitHub.
Knowledge of Linux flavoured operating system
Knowledge of odoo.sh
Should be able to validate the codes developed by different Odoo marketplace to evaluate as it is built as per OCA standards
Should have good knowledge of ODOO's Default Modules sales, Purchase, accounting, Warehouse, Order management etc
Should have a good understanding of Odoo Framework & Experience Custom Module creation
Good to have knowledge of Python & its related libraries
Proactive team member & come up with new ideas/solutions

Job Responsibility

End-to-end implementation of the Odoo ERP system as per the business needs.
Identifying the requirement and proposing a good alternative solution to the client's requirements.
Design and develop Odoo apps (new module development, customization).
consistently create quality software that meets specific designs and requirements on stated timelines.
Creation and set up a scalable, fault-tolerant, and resilient Odoo environment. Enhance applications, and develop and configure features and functionalities that support business requirements.
Be involved in the Odoo project and community.
Multi-Project handling

Fulltime

New

Senior Software engineer

Location

India , Bengaluru

Salary:

Not provided

Idea Infinity

Expiration Date

Until further notice

Requirements

Must have at least 10 years of experience
Must have at least 2 years of experience in microservices
Must have good knowledge of rest services after qualifying examination
Must be able to write code for microservice based application using orchestration tool, container, creating images to be deployed
Should be worked on Kubernetes
Skills: Kubernetes, Microservices, Asp.net, MVC, WCF, WebApi, Console Applications
Qualification: BE (Computer engineering/ CS / IT)/B Tech (Computer engineering/ Computer science / Information technology) / MCA

Job Responsibility

To develop technical interfaces, specifications, and architecture to develop client displays and user interfaces
To develop and test software prototypes
To assist software personnel in handling project related work and other requirements
To coordinate with other software professionals and developers

Remote Infrastructure Engineer L1

Fourth Dimension Technologies

Location:
India , Chennai

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 05, 2026

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