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As an Inbound (Call Transfer) Sales Specialist, you’ll connect with customers being connected or forwarded/transferred to you, who want to learn more about Travel & Leisure timeshare products. You’ll blend exceptional communication skills with marketing savvy to sell deeply discounted, highly appealing vacation packages over the phone.
Job Responsibility
Receive inbound calls transferred from various sources to promote company products
Sell approved vacation packages to customers over the phone
Explain the details and sales terms of vacation offers
Determine guest eligibility to qualify for and purchase timeshare offers
Answer all customer questions appropriately and effectively
Provide outstanding service to ensure customer expectations are met or exceeded
Requirements
High school diploma or GED
Excellent communication skills and a strong customer focus
Sales-minded professionalism
Hospitality, sales, call center, or marketing experience
Ability to overcome challenges and objections
Ability to work in a goal and performance-based environment