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We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Now is the time to give yourself the work to life balance that you've always wanted, as this is a work from home opportunity! As an Inbound (Call Transfer) Sales Specialist, you'll connect with customers being connected or forwarded/transferred to you, who want to learn more about Travel & Leisure timeshare products. You'll blend exceptional communication skills with marketing savvy to sell deeply discounted, highly appealing vacation packages over the phone. These packages are designed to highlight our resorts and allow customers to experience what it's like to own their vacations. You'll have the ability to work from home or from our state-of-the-art vacation center. This is your chance to make amazing commissions while helping customers make amazing memories. Only candidates located in the Orlando, FL area, or within a 50-mile radius, will be considered at this time. Hours of operation are Monday thru Friday, 8:00am to 11:00pm. Saturday and Sunday, 9:00am to 8:00pm. Please note that all newly hired employees will be given a schedule of 4:00pm to 11:00pm on weekdays and 1:00pm to 8:00pm on weekends after they have completed their initial training.
Job Responsibility
Receive inbound calls transferred from various sources to promote company products
Sell approved vacation packages to customers over the phone
Explain the details and sales terms of vacation offers
Determine guest eligibility to qualify for and purchase timeshare offers
Answer all customer questions appropriately and effectively
Provide outstanding service to ensure customer expectations are met or exceeded
Requirements
High school diploma or GED
Excellent communication skills and a strong customer focus
Sales-minded professionalism
Hospitality, sales, call center, or marketing experience
Ability to overcome challenges and objections
Ability to work in a goal and performance-based environment
What we offer
Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays