Remote Healthcare Incident Manager Job at NTT DATA (GDL)

New

Operational Site Manager

Invicta Health has an exciting opportunity available at St Peters Surgery, open ...

Location

United Kingdom , Broadstairs

Salary:

37782.98 - 45643.14 GBP / Year

Invicta Health CIC

Expiration Date

March 29, 2026

Requirements

Flexible to meet service needs
Ability to work in a challenging and busy environment whilst meeting set deadlines
Well organised and able to manage time effectively
Approachable
Honest and fair
Strives for excellence
Puts people and patients first
Proven leadership skills
Excellent interpersonal and communication skills
Proactive and self-motivated, with the ability to motivate others

Job Responsibility

Provide operational support to the clinical leadership team
Use highly developed leadership and influencing skills to motivate, inspire, and involve individuals at all levels
Monitor and manage the agreed Key Performance Indicators
Be accountable for data submitted to the corporate dashboard
Be responsible for overall quality and safety within the service
Effectively manage risk across all services
Support the corporate governance management process
Contribute to the setting of site-based budgets
Ensure site has robust systems in place to maximise income potential
Contribute to the development and management of cost improvement schemes

What we offer

NHS Pension
Learning and Development opportunities
Progression opportunities
Competitive annual leave entitlement
Incremental pay progression
Flexible working
Approved blue light card provider
Salary Sacrifice Schemes
Car Lease Scheme
Employee Assistance Programme

!

Senior Azure Cloud Native Engineer

We are seeking a highly experienced Senior Azure Cloud Native Engineer to provid...

Location

India , Coimbatore

Salary:

Not provided

Augusta Hitech Soft Solutions

Expiration Date

Until further notice

Requirements

7+ years in cloud engineering
4+ years hands-on in Azure cloud-native environments (AKS, serverless, PaaS-heavy)
3+ years supporting production healthcare or highly regulated environments (HIPAA-eligible workloads, PHI handling)
Proven track record of independently triaging and resolving complex, time-sensitive issues in distributed systems
Expert in Azure services for cloud-native: AKS (Kubernetes), Azure Functions, Container Apps, Event Grid/Service Bus, Cosmos DB, Azure SQL, API Management
Strong Kubernetes experience (AKS deployments, Helm, ingress, monitoring)
IaC mastery: Bicep (strongly preferred), Terraform, ARM templates
CI/CD & automation: Azure DevOps pipelines, GitHub Actions, scripting (PowerShell, Bash, Python)
Security & compliance: Deep knowledge of HIPAA/HITECH controls in Azure (Defender for Cloud, Policy, Sentinel, encryption, RBAC, Private Link)
Observability: Azure Monitor suite, Application Insights, Log Analytics

Job Responsibility

Independently triage, diagnose, and resolve production incidents and performance issues in Azure cloud-native workloads with urgency and precision, minimizing downtime for healthcare systems
Own end-to-end problem management — from root cause analysis (RCA) to permanent fixes, preventive measures, and knowledge sharing to reduce recurrence
Design, implement, and optimize cloud-native architectures on Azure using PaaS/serverless/container services (e.g., AKS, Azure Container Apps, Azure Functions, Azure API Management, Cosmos DB, Azure SQL) while adhering to healthcare best practices
Ensure full compliance with healthcare regulations (HIPAA, HITECH, HITRUST CSF where required) by leveraging Azure-native security and governance tools: Microsoft Defender for Cloud, Azure Policy, Private Endpoints, Managed Identities, Key Vault, encryption at rest/in-transit, audit logging, and signed BAAs
Automate infrastructure, deployments, and operations using IaC (Bicep preferred, Terraform/ARM) and GitOps/CI/CD pipelines (Azure DevOps, GitHub Actions)
Monitor, alert, and optimize Azure environments with Azure Monitor, Application Insights, Log Analytics
implement proactive health checks and chaos/resilience testing
Lead or support refactoring/migration efforts to cloud-native patterns, improving scalability, cost-efficiency, and security for healthcare workloads (e.g., patient portals, EHR integrations, telehealth)
Collaborate remotely with client teams (dev, ops, security, compliance) while providing clear, concise updates on status, risks, and recommendations — no hand-holding required
Proactively identify improvement opportunities (cost, performance, security) and drive implementation with minimal oversight

Fulltime

Support Technician

Our Support Team are the first point of contact for our customers. They monitor ...

Location

United Kingdom , Manchester (City Centre) or London (Farringdon)

Salary:

Not provided

Magentus

Expiration Date

Until further notice

Requirements

Previous IT helpdesk experience including working to strict service level agreements
Knowledge of ITIL service management protocols
Customer focused
Ability to troubleshoot technical issues using only remote connection facilities or over the telephone

Job Responsibility

Provide remote technical support for customers experiencing technical issues with our products
Answering customer telephone calls
Adhering to processes and using our call management system (Jira) for all distinct customer communication
Perform an initial diagnosis and wherever possible resolve the issue using documented resolution guidance from our knowledge repository
Raising incidents for reporting failures and errors found during monitoring and other support duties
Owning and resolving customer issues (which may include escalation where necessary) including liaison with 3rd party clinical system providers
Technical Account Management
meeting with customer to understand ticket priorities and to demonstrate progress on open tickets
Reporting progress of incidents daily to the Service management team
Providing L2 technical support, resolving more complicated incidents, connecting to internal data centres, hosted environments and using desktop connectivity software

What we offer

Hybrid working environment from Manchester (City Centre) or London (Farringdon) – 3 days a week from the Office and 2 from home
25 days annual leave (increases with length of service up to 4 days) plus 8 bank holiday
Holiday purchase scheme via salary sacrifice
An extra day annual leave for your birthday
Enhanced Maternity Leave
Enhanced Paternity Leave
Religious holiday swap programme
Up to two days paid Volunteering days
Paid time off during the working day to donate blood
Pawrental Leave

Fulltime

Eap Dedicated Management Consultant

EAP Management Consultation is a unique and exciting opportunity within Spring H...

Location

United States

Salary:

38.46 - 48.72 USD / Hour

Spring Health

Expiration Date

Until further notice

Requirements

LPC, LCSW, LMFT, or Psychologist with minimum of 3 years experience (independent licensure required)
SAP qualified preferred
CEAP certification preferred
Supervisory experience and/or experience working with management and human resource professionals preferred
Crisis management and SUD experience
Familiarity with basic terminology and concepts used in employee assistance/human services programs
EAP experience
Experience delivering and coordinating critical incident response required
Experience working with diverse populations (bilingual preferred)
Knowledge of healthcare settings and community resources

Job Responsibility

Coordinate critical incident response requests
Provide management consultation that enhances employee wellbeing and workplace effectiveness from the hours of 12p-8p ET
Complete management referral intakes according to established guidelines
assure appropriate placement of management referred employees
provide guidance regarding EAP protocols to counselors working with employees
Complete daily shifts on an incoming queue and meet speed to answer service level agreement requirements
Provide follow-up to monitor employee compliance and feedback to supervisors, HR/Managers
Confirm that necessary paperwork is in place to both providers, HR/Managers including signed releases in order to coordinate follow-up with treatment providers, and other necessary HR/Managers
Provide limited after care monitoring (following up with employees and/or providers to ensure the safety of employees and continuation of treatment)
Assess for risk and manage member and organizational crises by providing in-the-moment support, triage, safety planning, and follow up

What we offer

Generous medical, dental, vision coverage available day 1 + access to One Medical
20 total yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
Flexible paid time off in addition to 12 paid holidays throughout the year
$500 per year Wellness Reimbursement
Spring Health provides access to QuitGenius, a platform with technology-tailored, personalized addiction treatment plans for substance use (*QG is available to benefit-enrolled employees, spouses, and dependents age 18+)
4-4.5 months of fully paid parental leave
Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care
Access to Joshin is provided by Spring Health
Employer sponsored 401(k) match of up to 2% after 90 days of employment
Flexible work arrangements: 60% of Spring Health team members work fully remote while 40% work in a hybrid model from our New York City offices

Fulltime

Vice President/Head of Technology

Sollis Health is seeking a Vice President/Head of Technology to lead our technol...

Location

United States , New York

Salary:

235000.00 - 265000.00 USD / Year

Sollis Health

Expiration Date

Until further notice

Requirements

10+ years in technology leadership with at least 3 years leading technology organizations (10+ people)
Significant experience in healthcare technology environments, with deep understanding of HIPAA, PHI handling, and healthcare workflows
Proven track record scaling technology organizations in high-growth startup or scale-up environments (2-5x growth)
Strong technical foundation across cloud infrastructure (Azure preferred), integrations, APIs, databases, and modern software development practices
Deep experience with Salesforce as a platform, including complex integrations and customizations
Direct experience owning IT security programs, managing compliance audits (HIPAA, SOC 2, HITRUST), and implementing security frameworks
History of delivering complex, multi-stakeholder technology programs on time and within budget
Ability to connect technology investments to business outcomes and articulate ROI
Exceptional communication skills with ability to present to board, executives, and technical teams with equal effectiveness
Demonstrated success recruiting, developing, and retaining high-performing technology teams

Job Responsibility

Define and execute the multi-year technology roadmap aligned with business objectives, balancing innovation with operational stability
Serve as a trusted advisor to the CEO and executive team, translating business needs into technology solutions and opportunities
Drive initiatives that directly support revenue growth, operational efficiency, and member experience improvements
Lead critical technology decisions including vendor selection, platform evaluations, and architecture choices—build vs. buy decisions
Build and lead a high-performing technology organization across engineering, IT, security, and data
Foster a culture of ownership, innovation, technical excellence, and customer focus
Set clear goals, provide coaching, ensure accountability, and create career growth opportunities to attract and retain top talent
Own the Sollis technology roadmap by taking full accountability for delivering on technology commitments, managing scope, timeline, and quality trade-offs
Drive Execution ensuring consistent, predictable delivery through strong program management practices, sprint planning, and milestone tracking
Maintain transparent communication with business leaders on project status, risks, and dependencies

What we offer

Excellent benefits, including healthcare, dental, vision
401K with 3% match
Unlimited PTO and Generous Sick Time
12 Observed holidays
Free Sollis Health membership for you and your eligible family members
Employee stock options offering
Annual professional development allocations
Modern, elegant, and high-end work environment

Fulltime

Senior Network Engineer

The Senior Network Engineer is responsible for the design, implementation, optim...

Location

United States , Tulsa

Salary:

Not provided

Casino Careersv

Expiration Date

Until further notice

Requirements

Must be a minimum of 21 years of age.
Bachelor’s degree in MIS, IT, or related field, or equivalent professional experience will be considered in lieu of formal secondary education.
7+ years of enterprise networking experience across multi-site environments, and experience supporting or collaborating within regulated environments (gaming, hospitality, healthcare, or Tribal enterprises) required.
Experience supporting network security systems such as firewalls, NAC, and DNS security required.
Cisco CCNP certification required
CCNP Enterprise preferred.
CCIE preferred.
Required to pass a pre-employment drug screening and obtain and maintain an Osage Nation gaming license.
Required to provide documents to show the applicant is eligible to work in the United States.
Osage, Native American, and Veteran preference shall apply to all positions at Osage Casinos.

Job Responsibility

Administers, maintains, and optimizes LAN/WAN architecture across all Osage Casinos properties.
Supports Cisco Layer 2/3 switching and routing, including EIGRP, BGP, DMVPN, and/or SD-WAN technologies.
Designs and manages enterprise wireless networks using Cisco WLCs and APs, including RF planning, heatmapping, troubleshooting, and performance tuning.
Maintains external/guest Wi-Fi systems and ensures proper segmentation and security controls.
Oversees IP addressing, VLAN design, subnetting, and overall network topology across the enterprise.
Implements network infrastructure changes following established change control processes.
Administers Cisco ASA/FTD firewalls, firewall policies, VPN configurations, and rule hygiene.
Supports Cisco ISE NAC policies, 802.1x authentication, and guest/BYOD workflows.
Manages Cisco Umbrella DNS-layer security and Duo MFA integrations at a network/security level.
Assists cybersecurity with SecureX/XDR investigations and network-related incident response.

What we offer

Great Pay, Quarterly Bonuses, Medical, Dental and Vision Insurance, 401k with 5% Employer Match, Lucrative Vacation Days, Starting Up To 20 Days Per Year, Tuition Assistance, and Much More!

Fulltime

IT End User Services Technician

Members of the End User Services (EUS) Technical Support team are responsible fo...

Location

United States , Lufkin

Salary:

24.27 - 36.10 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Associates degree or technical institute degree/certificate preferred
2-4 years of experience in the service industry required
Solid customer service skills required
Strong knowledge of Windows operating system environment, network printing systems and Microsoft Office modules
Healthcare experience preferred
Google Suite experience preferred

Job Responsibility

On-site and/or remote installation, maintenance, troubleshooting and/or repair of desktop, notebook and mobile PC workstations, printers, and associated peripherals
Responding to incidents and problems, and fulfilling requests
Troubleshoots a wide variety of technical problems
Monitors the performance of desktop hardware and maintains a secure environment
Provides desktop hardware support for the user community
Performs troubleshooting for moderate to high complex hardware, software and system problems
May be assigned to one or more projects as a project team member
Responds to incidents, performs diagnosis, executes incident resolution for those requiring medium to high complexity
Responds to customer requests received via the Service Management application
Assists in the maintenance of and enters appropriate data into the device asset management system and the knowledge management systems

What we offer

Medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

New

Crew Member

The Crew Member is responsible for performing a variety of duties within a fast ...

Location

United States , Grand Rapids

Salary:

16.00 USD / Hour

HMSHost

Expiration Date

Until further notice

Requirements

Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
Ability to bend, twist, and stand to perform normal job functions
Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
Customer service and cash handling experience preferred

Job Responsibility

Cleans and stocks customer eating area(s), workstations, and equipment
Greets all customers with a smile and friendly greeting and follows all HMSHost customer service policies and procedures
Maintains a solid knowledge of product and services available in unit
Transfers supplies and equipment between storage and work areas by hand or cart
Assists with a variety of kitchen-related functions as needed
Receives inventory, move and lift food and beverage products and supplies

What we offer

Health, dental and vision insurance
Generous paid time off (vacation, flex or sick)
Holiday pay
Meal and Transportation Benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition reimbursement
Employee assistance program
Training and exciting career growth opportunities
Referral program – refer a friend and earn a bonus

Fulltime

Remote Healthcare Incident Manager

NTT DATA

Location:
Mexico , GDL

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 25, 2026

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Location:Mexico , GDL

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Job Description:

Job Responsibility:

Requirements:

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Job Posted:March 25, 2026

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Contract Type:
Not provided

Job Posted:
March 25, 2026