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Remote Desktop Solution Consultant

India, Mumbai · Job Posted May 28, 2026
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Job Description

We are seeking a skilled Remote Desktop Engineer to design, implement, and support virtual desktop infrastructure (VDI) and remote access solutions. The ideal candidate will have hands-on experience with platforms such as Citrix, VMware Horizon, or Azure Virtual Desktop, and a strong understanding of end-user computing environments.

Job Responsibility

  • Design, deploy, and maintain Remote Desktop / VDI environments
  • Manage and support platforms such as Microsoft Remote Desktop Services (RDS), Citrix Virtual Apps & Desktops, VMware Horizon, or Azure Virtual Desktop (AVD)
  • Monitor system performance, availability, and security of virtual desktop environments
  • Troubleshoot and resolve user issues related to remote access, connectivity, and performance
  • Configure and manage user profiles, policies, and access controls
  • Support patching, upgrades, and system maintenance activities
  • Collaborate with infrastructure, network, and security teams to ensure seamless operations
  • Optimize VDI performance, scalability, and user experience
  • Maintain documentation for system configurations, processes, and troubleshooting guides

Requirements

  • 3+ years of experience in Remote Desktop / VDI engineering or support
  • Hands-on experience with RDS, Citrix, VMware Horizon, or Azure Virtual Desktop
  • Strong knowledge of Windows Server, Active Directory, and Group Policy
  • Understanding of networking concepts (DNS, VPN, firewalls, load balancing)
  • Experience with user profile management (FSLogix, roaming profiles, etc.)
  • Ability to troubleshoot performance and connectivity issues
  • Familiarity with monitoring tools and log analysis
  • Strong problem-solving and analytical skills
  • Good communication skills in English (written and verbal)
  • Certifications such as Microsoft, Citrix (CCA/CCP), VMware (VCP)
  • Experience with cloud-based VDI solutions (Azure/AWS)
  • Knowledge of security best practices in remote access environments
  • Scripting skills (PowerShell) for automation
  • Analytical thinking and troubleshooting
  • Attention to detail
  • Customer-focused mindset
  • Ability to work in a collaborative environment

Nice to have

  • Certifications such as Microsoft, Citrix (CCA/CCP), VMware (VCP)
  • Experience with cloud-based VDI solutions (Azure/AWS)
  • Knowledge of security best practices in remote access environments
  • Scripting skills (PowerShell) for automation

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