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Remote Deployment Specialist

United States, San Antonio 24.00 - 28.00 USD / Hour · Job Posted January 11, 2026
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Job Description

The job will require the associate to work with the customer through both phone and email to schedule the upgrade and then perform that upgrade at the requested time.

Job Responsibility

  • Coordinate with customers to conduct remote upgrades of the client products deployed to customers locations.
  • Builds effective working relationships across functions and locations
  • Maintains a strong focus on delivering high quality work
  • holds self to high quality standards
  • Demonstrates adaptability for working in diverse environments
  • manage multiple tasks at a time and able to prioritize
  • work independently
  • Follows procedures and processes in an FDA regulated environment
  • Communicates effectively with customers
  • builds rapport and listens to needs and takes action to meet customer needs
  • Maintains reporting tools and metric tracking systems by continually updating data
  • detail and thorough follow-up
  • Maintains and updates all necessary process documentation
  • Familiarity with change or configuration management principles
  • Able to be flexible in adjusting working shifts

Requirements

  • Bachelor in Computer Science, Information Technology, Healthcare Technology related or equivalent work experience
  • 2-3 years proven applied experience
  • Goal and action oriented
  • Read, write, speak English language
  • English proficient
  • Strong technical orientation and experience deploying proprietary and standard applications
  • Strong analytical skills to troubleshoot problems using logical/analytical methods
  • Application/software packaging and deployment
  • desktop and system support services
  • Understanding and experience of various Windows operating systems, Active Directory, domain security, and Remote Access methods.
  • Knowledge of cloud computing, Microsoft SQL Server, AD, Windows-Unix/Linux, Remote access and SQL scripting

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