Remote Customer Success Representative Job at College of Saint Benedict and Saint Johnâ€™s University

Remote Bilingual Customer Service Representative – Loyalty Program

Are you passionate about delivering exceptional customer service? Do you thrive ...

Location

Canada , Toronto

Salary:

20.00 CAD / Hour

Randstad

Expiration Date

February 16, 2026

Requirements

Bilingual agents fluent in English and French
with a STABLE work history
at least 2.5 years of on-phone customer service experience / call center experience
Tech-Savvy: Comfortable using Outlook, Teams, Excel, and CRM/call center software
Strong Problem-Solving Skills: Ability to adapt and provide solutions to customer needs
Positive & Professional Attitude: Maintain a friendly tone and handle calls with empathy and patience
Open to Feedback & Growth: Willingness to learn and apply coaching for continuous improvement
Internet Connection: A wired internet connection is required (WiFi is not encouraged)
Successful candidates need to clear the Criminal and Credit check during onboarding

Job Responsibility

Assist customers across Canada with loyalty program redemptions, order status inquiries, fraud concerns, and account updates
Provide site navigation support and answer general account questions
Process transactions and ensure accurate documentation of all interactions
Deliver exceptional customer service with a professional and friendly approach
Collaborate with team members and supervisors to enhance service quality
Apply feedback to continuously improve performance
Communicate effectively in both English and French to support a bilingual customer base

What we offer

Work-Life Balance: Enjoy the flexibility of a 100% remote role with no office days
Comprehensive Benefits: Upon achieving permanent status, receive 100% employer-paid health care, an EAP, a pension plan, paid holidays (including your birthday!), vacation, and additional care days
Career Growth: This contract is designed to lead to a permanent offer with enhanced benefits, an attractive bonus structure, and amazing career opportunities for promotion and training
Competitive Pay & Bonuses: Start at $20/hour with a potential increase after 6 months based on performance. Earn additional rewards through a bonus program based on quality and call handling
Recognition Program: Earn points to exchange for gift cards or credits
Training & Development: Receive 3 weeks of dedicated training to set you up for success

Fulltime

Bilingual Customer Service Representative

Embark on a rewarding career as a Bilingual Customer Service Representative at a...

Location

Canada , Concord

Salary:

22.00 CAD / Hour

Randstad

Expiration Date

February 15, 2026

Requirements

Fluent in English and French, with superior reading and writing skills
A background in customer service or insurance is preferred, preplanning is an asset
Demonstrate exceptional communication skills, with a knack for active listening and problem-solving
Tech-savvy with a willingness to adapt to new technologies, software and AI functions
Thrive in a team-oriented environment, ready to collaborate for mutual success
Professional appearance
Ability to work in a fast paced environment
Ability to follow instructions, procedures, and company guidelines

Job Responsibility

Provide exceptional customer service in English and French to a vast Canadian customer and client base
Manage new business, policy service, and claims while collaborating with various departments
Handle inbound and outbound calls, processing emails, and responding to fax requests
Guide families through sensitive situations, offering empathy and efficient support during difficult times
Proactively address and resolve customer inquiries, ensuring a seamless claims process and policy service
Collaborative team like environment with expectations to have cameras on
Agile, ability to adjust to new and changing business needs as the company grows

What we offer

Remote work opportunity
Great work-life balance
Excellent on-boarding process, with great training provided for the first month before going on the phones
Opportunity to be a part of an excellent organization, with a collaborative culture, focused on investment in their employees
Opportunity for permanency with salary increase, benefits, and paid time off from day 1

Fulltime

Remote Sales Representative

As a Remote Sales Representative at TaxRise, you’ll have what every salesperson ...

Location

United States

Salary:

100000.00 - 150000.00 USD / Year ▼

TaxRise

Expiration Date

Until further notice

Requirements

Proven success in remote phone sales or telemarketing (minimum 3 years)
Highly motivated with strong communication and relationship-building skills
Comfortable managing high call volumes and follow-ups in a virtual setting
Self-disciplined with the ability to work independently and meet goals
Excellent verbal and written communication
able to simplify complex concepts
Proficiency with customer systems (Google Suite, Salesforce preferred)
Strong empathy and professionalism when handling sensitive client issues
Effective time management and adaptability in a fast-paced environment
Must reside in Texas

Job Responsibility

Client Consultation: Conduct thorough discovery calls with inbound leads to understand their tax issues, financial situation, and goals
Program Evaluation: Review client-provided documents and system data (including transcripts, wage records, and prior tax returns) to recommend customized resolution programs
Sales Cycle Management: Own the full sales process from consultation to enrollment, ensuring a smooth and professional client experience
Empathy and Advocacy: Build trust by listening to clients’ concerns and clearly explaining solutions so they feel empowered to move forward
CRM Documentation: Accurately record client interactions and financial information to ensure seamless communication across teams
Performance-Driven Results: Meet or exceed sales goals through persistence, organization, and continuous improvement

What we offer

Medical, Dental, and Vision Insurance (starting after 60 days)
Paid Time Off
401(k) retirement plan with company match
Professional Development Program to support your growth
Access to our on-site gym and gaming lounge
Catered team lunches every Friday
Fun and energizing quarterly company outings

Fulltime

Sales Support Representative

Corporate Tools is in search of a Sales Representative to join our New Inquiry S...

Location

Salary:

18.50 USD / Hour

Corporate Tools

Expiration Date

Until further notice

Requirements

Demonstrated experience in a consultative sales role, ideally in a call center or remote environment
Strong verbal and written communication skills with the ability to articulate solutions clearly and persuasively
Experience using CRM tools and remote work software (e.g., Salesforce, HubSpot, Microsoft Teams)
Demonstrated skill in creative problem-solving and providing tailored solutions for clients
A commitment to delivering an outstanding customer experience and building lasting client relationships
Flexibility to thrive in a fast-paced, evolving environment and respond effectively to changing client needs
Proven ability to manage multiple leads and prioritize tasks efficiently
Strong ability to work independently and remain focused in a remote setting

Job Responsibility

Respond to inbound inquiries and proactively reach out to potential clients to introduce and discuss our business services
Understand client needs through active listening, present tailored solutions, and provide expert recommendations
Establish and maintain trust with clients by showing empathy and delivering a positive and engaging experience
Manage leads through the sales funnel using the CRM system, ensuring timely follow-ups and accurate data entry
Stay updated on our range of services and industry trends to effectively communicate features and benefits to clients
Address client hesitations with thoughtful and strategic responses, steering conversations toward favorable outcomes
Work closely with team members and other departments to improve processes and contribute to team success
Consistently meet or exceed individual sales targets and contribute to team goals

What we offer

100% employer-paid medical, dental and vision for employees
Annual review with raise option
22 days Paid Time Off accrued annually, and 4 holidays
After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company—not accrued, not capped, take time off when you want
The 4 holidays are: New Year’s Day, Fourth of July, Thanksgiving, and Christmas Day
Paid Parental Leave
Up to 6% company matching 401(k) with no vesting period
Quarterly allowance
Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
Open concept office with friendly coworkers

Technical Remote Engineer Graduate

Technical Remote Engineer Graduate role providing remote service and support to ...

Location

Tunisia , Ariana

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

High School: completion of post-primary level education prior to University study
0-1 year experience in relevant technologies and customer environments
Relevant industry qualification where applicable
Excellent verbal and written communication skills in language to be supported
Experience in troubleshooting in a technical environment
Excellent analytical and problem solving skills
Software and hardware knowledge of computing, storage and peripheral devices
Advanced proficiency with case management databases and tools
Superior customer service skills
Phone and remote support experience

Job Responsibility

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs
Resolve incoming internal or external businesses and end user's problems via telephone and e-support
Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System
Proactively assist customers to avoid or reduce problem occurrence
Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting
Engage team members for support as required to ensure internal or external business and end user SLA demands are met
Partner with and assist the Sales Pursuit team

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Call Center Representative

As a Call Center Representative, you will be required to manage customer inquiri...

Location

United States , Bloomfield

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience as a Call Center Representative or similar customer service role
Strong proficiency in Customer Service and Documentation processes
Demonstrated ability to conduct Training sessions and implement Procedures
Commitment to Quality assurance and keen understanding of "About Time" concept
Fluency in English Language
Experience in handling Expense Reporting and Payroll Functions
Willingness to Travel as per job requirements
Knowledge of Financial Notes and Communication Skills
Familiarity with the issuance and tracking of Purchase Orders
Proficiency in using a Monitoring Tool for work-related tasks

Job Responsibility

Accurately and efficiently process customer credit applications
Maintain detailed and up-to-date customer credit records
Handle customer inquiries and resolve issues in a timely and detail oriented manner
Utilize Microsoft Office Suite and Windows OS for various tasks
Ensure adherence to standard procedures and processes
Meet department performance metrics, including call handling and quality monitoring
Maintain regular attendance and punctuality, adhering to assigned work schedules
Work effectively in a team environment, understanding the requirements of shift work
Willingness to handle rotational shifts, including evenings, weekends, and holidays
Adapt to a hybrid work model, with in-office and remote work based on successful completion of training and acceptable performance metrics

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in our company 401(k) plan

Fulltime

New

Remote Customer Service Representative

Think Academy is seeking a high-energy, high-potential Customer Success Speciali...

Location

United States

Salary:

18.00 - 21.00 USD / Hour

College of Saint Benedict and Saint Johnâ€™s University

Expiration Date

January 11, 2026

Requirements

Previous experience in customer service, customer success, education support, or similar customer-facing roles is highly desired
Fast learner with the ability to understand complex processes, policies, and product details
Strong problem-solving skills with the ability to stay calm under pressure and think clearly in urgent situations
Excellent communication skills
capable of explaining information simply, professionally, and empathetically
Highly organized, detail-oriented, and able to manage multiple tasks in a fast-paced setting
Strong sense of ownership toward user experience, always aiming to deliver the best possible outcome for families
Tech-savvy and comfortable using multiple communication tools and internal systems
Excellent verbal and written communication skills
Fluency in Mandarin is required

Job Responsibility

Serve as the primary contact for our current parents and students, providing timely and professional support via chat, email, WeChat, and phone
Respond to parent and student inquiries regarding courses, learning progress, study planning, activities, exams, account access, and platform usage, ensuring accurate, timely, and professional communication
Handle urgent or complex cases with strong ownership, proactively finding solutions and ensuring problems are fully resolved
Guide customer through the learning journey and help ensure students receive a smooth and positive learning experience
Document issues, identify recurring patterns, and collaborate with internal teams to improve workflows and user experience
Maintain a high standard of service quality, empathy, and professionalism in every interaction
Contribute to customer success initiatives, operational improvements, and user-experience optimization projects.

What we offer

Flexible Remote Work: Work from anywhere that suits you best!
Performance-Based Commission: Rewarding hard work with extra earnings
Professional Growth: Sharpen your communication, strategic thinking, and problem-solving skills through hands-on, real-world experience.

Fulltime

Technical Remote Engineer Graduate

Customer Solution Centers provide remote service including customer access, pre-...

Location

Tunisia , Ariana

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

High School: completion of post-primary level education prior to University study
0-1 year experience in relevant technologies and customer environments
Relevant industry qualification where applicable
Excellent verbal and written communication skills in language to be supported
Experience in troubleshooting in a technical environment
Excellent analytical and problem solving skills
Software and hardware knowledge of computing, storage and peripheral devices
Advanced proficiency with case management databases and tools
Superior customer service skills
Phone and remote support experience

Job Responsibility

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs
Resolve incoming internal or external businesses and end user's problems via telephone and e-support
Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System (KMS)
Proactively assist customers to avoid or reduce problem occurrence
Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting
Engage team members for support as required to ensure internal or external business and end user SLA demands are met
Partner with and assist the Sales Pursuit team

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Remote Customer Success Representative

College of Saint Benedict and Saint Johnâ€™s University

Location:
United States

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 05, 2026

Expiration:
January 11, 2026

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Remote Bilingual Customer Service Representative – Loyalty Program