Remote Customer Service Advisor Job at Office Angels (London)

Customer service advisor

For Foundever's office in Copenhagen, we are looking for a Customer Service Advi...

Location

Denmark , Copenhagen

Salary:

20000.00 DKK / Month

Foundever

Expiration Date

Until further notice

Requirements

Speak Norwegian fluently
Love exceeding customers’ expectations
Want to be part of a strong team at a dynamic workplace
Want the option of working from home
Possess communication skills
Have a great attitude to teamwork
Provide a stable and calm working environment
Have an internet connection with the option of connecting with a LAN-cable
Living in and have a registered address in Denmark

Job Responsibility

Deliver an exceptional support and service of the best diabetes health care products on the market over phone and email to product users who contact us with questions on function, handling orders, or any other enquiries
Be part of continually developing and optimizing our project and processes in order to ensure happy customers
Do administrative support for our management team by doing ad-hoc-tasks like back-office assignments
Ensure that you are continually compliant with our KPI’s in regards to call length, service level and quality of service
Comply with client standards, code of conduct, and fully live up to the moral codex

What we offer

9% Free Choice Account
Pension Scheme - Foundever pays 10%
Great development opportunities
5 paid personal days annually on top of the holiday scheme
A fantastic working environment with social events like board summer parties, social calls, team events
The option of working from home if located in Denmark
Provided with necessary equipment (computer screens, headset, keyboard)

Fulltime

Customer Service Advisor

As one of our Customer Service Advisors you will be responding to phone calls, o...

Location

United Kingdom , Sheffield

Salary:

12.50 GBP / Hour

ant marketing

Expiration Date

Until further notice

Requirements

Fluent in Dutch & English – written and spoken
Excellent written communication and customer service skills
Able to work at a fast pace while maintaining a high standard of quality
Comfortable using a PC with good typing and grammar skills
Must be able to complete 2 week full time training - Remotely

Job Responsibility

Responding to phone calls, online queries via email and other social media channels (WhatsApp & Live Chat) in Dutch & English
Responding to emails, WhatsApp and Live Chat messages and answering calls from consumers regarding queries and appropriate dealing with consumer complaints
Maintaining a high standard of quality work to ensure that customers are treated fairly
Reporting to your Team Manager
Where necessary, refer issues to relevant internal/external departments and stakeholders using correct escalation procedures
Representing the brand well and ensuring customers are kept satisfied
Written communication with customers in Dutch and English

What we offer

Pay progression
28 days (including statutory) holiday which increases with length of service
Up-to-date training and development in our state of the art training academy
We have a track record of promoting from within

Fulltime

Online Customer Service Advisor

Online Customer Care Advisor- Temporary role for someone who is customer-focused...

Location

United Kingdom , London

Salary:

12.00 - 13.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Minimum of 1 year experience in a customer care or support role
Previous experience using Zen desk
Excellent verbal and written communication skills
Proven ability to problem-solve independently and efficiently
Strong organisational skills and attention to detail
Ability to remain calm and effective under pressure
A strong team player with a collaborative mindset
Proficiency in Microsoft Office tools (Outlook, Excel, Word, etc.)

Job Responsibility

Be the first point of contact for customer enquiries
Respond to all customer queries within a four-hour window
Manage a variety of enquiries, including chasing deliveries, handling faulty returns and replacements
Resolve customer complaints with professionalism and empathy
Keep customers proactively updated throughout their journey
Log customer feedback that may impact other departments or processes
Communicate with customers across multiple channels: Email, Telephone, and LiveChat

Fulltime

Online Customer Service Advisor

Online Customer Care Advisor- Temporary position for someone who is customer-foc...

Location

United Kingdom , London

Salary:

12.00 - 13.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Minimum of 1 year experience in a customer care or support role
Previous experience using Zen desk
Excellent verbal and written communication skills
Proven ability to problem-solve independently and efficiently
Strong organisational skills and attention to detail
Ability to remain calm and effective under pressure
A strong team player with a collaborative mindset
Proficiency in Microsoft Office tools (Outlook, Excel, Word, etc.)

Job Responsibility

Be the first point of contact for customer enquiries
Respond to all customer queries within a four-hour window
Manage a variety of enquiries, including chasing deliveries, handling faulty returns and replacements
Resolve customer complaints with professionalism and empathy
Keep customers proactively updated throughout their journey
Log customer feedback that may impact other departments or processes
Communicate with customers across multiple channels: Email, Telephone, and LiveChat

What we offer

Equal opportunities employer
Reasonable adjustments available
Inclusive environment

Fulltime

Customer Service Advisor

We are currently recruiting on behalf of our client for a Customer Service Advis...

Location

United Kingdom , Raynes Park

Salary:

25000.00 - 32000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

Excellent written and verbal communication skills
Warm, friendly, and confident manner when interacting with clients
Accurate, reliable, and professional approach to work
High level of computer literacy
Well-presented, with a smart appearance
Strong sense of initiative and a desire to learn and progress
Team player who thrives in a collaborative environment
Previous experience in a customer-facing role preferred
Must be a non-smoker and non-vaper
Must demonstrate high levels of reliability and discretion

Job Responsibility

Handle client enquiries by phone, email, and live chat with professionalism and warmth
Schedule appointments and bookings accurately and efficiently
Make customer care calls and arrange appropriate follow-up support
Greet clients on arrival and help them feel welcome and at ease
Prepare seminar rooms for training events
Maintain simple spreadsheets with accuracy
Use initiative to support business operations and enhance customer experience

What we offer

On-site parking
Private medical insurance
28 days paid holiday (plus bank holidays)
Supportive and positive workplace culture

Fulltime

Customer Service Advisor - Out of Hours

Are you ready to embark on a dynamic and rewarding career in an exhilarating cus...

Location

United Kingdom , Rochdale

Salary:

16000.00 GBP / Year

Blenheim Chalcot

Expiration Date

Until further notice

Requirements

Excellent people and communication skills
Ability to adapt to and meet each customer's unique needs
Previous experience working in a contact centre
Ability to maintain accurate notes, multitask, and meet KPI’s and SLA’s
Calm, empathetic, and clear telephone manner
Quick, solutions-focused thinking
Ability to work independently
Resilience and ability to handle challenging situations with objectivity
Strong organisational skills and attention to detail
Educated to GCSE level or equivalent

Job Responsibility

Delivering an outstanding customer experience within our high-performing contact centre team
Managing a wide variety of Out of Hours emergency queries, including Housing Repairs, Adult and Children’s Services, Street lighting, Noise complaints, Homelessness, Highways
Creating and updating customer records using our client systems
Keeping customers informed with updates relating to their queries
Handling a range of calls for several Local Authority and Housing Association clients
Helping service users and residents solve their problems
Directing customers to outside agencies
Managing calls about major emergencies
Handling social care questions
Logging emergency repairs

What we offer

Competitive salary
Part Time hours exclusive to evenings and weekends
25 days of annual leave plus Bank Holidays (Pro Rata)
Contributory pension scheme with matching contributions up to 5%
Benefits platform

Parttime

Customer Service Advisor - Out of Hours

As our Customer Service Advisor OOH, you’ll be the friendly voice representing o...

Location

United Kingdom , Rochdale

Salary:

24000.00 GBP / Year

Blenheim Chalcot

Expiration Date

Until further notice

Requirements

Excellent people and communication skills
Ability to adapt to and meet each customer's unique needs
Previous experience working in a busy contact centre
Ability to maintain accurate notes, multitask, and meet KPI’s and SLA’s
A calm, empathetic, and clear telephone manner
Quick, solutions-focused thinking
Ability to work independently
Resilience and ability to handle challenging situations with objectivity
Strong organisational skills and attention to detail
Educated to GCSE level or equivalent

Job Responsibility

Delivering an outstanding customer experience within our high-performing contact centre team
Managing a wide variety of Out of Hours emergency queries, including Housing Repairs, Adult and Children’s Services, Street lighting, Noise complaints, Homelessness, Highways
Creating and updating customer records using our client systems, ensuring accuracy and efficiency
Keeping customers informed with updates relating to their queries
Handling a range of calls for several Local Authority and Housing Association clients
Helping service users and residents solve their problems
Directing customers to outside agencies
Managing calls about major emergencies in any of the Boroughs we support
Handling social care questions
Logging emergency repairs

What we offer

Generous 25 days of annual leave plus Bank Holidays
A contributory pension scheme where we’ll match your contributions up to 5%
A benefits platform designed to cater to everyone’s needs

Fulltime

Luxury Sales Advisor

Our client is a British heritage menswear brand known for exceptional craftsmans...

Location

United Kingdom , London

Salary:

26000.00 - 28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous retail or client-facing experience, ideally within luxury or heritage brands
Strong communication and interpersonal skills
A genuine passion for menswear, craftsmanship, and styling
Proactive, reliable, and able to work both independently and as part of a small team
Professional presentation and strong attention to detail

Job Responsibility

Deliver an exceptional, personalised client experience, embodying the brand's service ethos
Develop strong product knowledge to confidently advise clients on style, fit, and craftsmanship
Achieve and exceed individual and store sales targets through effective client engagement and conversion
Build lasting relationships with clients to encourage loyalty and repeat business
Maintain visual merchandising and store presentation standards in line with brand guidelines
Support stock management processes, including replenishment, stock counts, and transfers
Assist with online and remote client orders where required
Uphold all company policies and procedures, including those related to loss prevention, health and safety, and customer service

Fulltime

Remote Customer Service Advisor

Office Angels

Location:
United Kingdom , London

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
May 10, 2025

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