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Remote Customer Experience Specialist

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Traveling with Tasha

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Location:
United States , Phoenix

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Responsibility:

  • Serve as a main point of contact for client communication via email, phone, and messaging
  • Assist clients with planning and organizing travel arrangements including accommodations, cruises, and vacation packages
  • Respond to inquiries with accurate, timely, and helpful information
  • Support clients with reservation coordination, confirmations, and itinerary updates
  • Research destinations, resorts, and travel options to match client preferences
  • Maintain organized records of client details and bookings
  • Provide pre-travel guidance and follow-up support after trips
  • Collaborate with suppliers and booking platforms to ensure accuracy and quality service

Requirements:

  • Strong communication and interpersonal skills
  • Ability to stay organized and manage multiple client requests
  • Comfortable working independently in a remote environment
  • Attention to detail and problem-solving mindset
  • Basic computer and internet navigation skills

Nice to have:

Customer service, hospitality, or travel experience is a plus (not required)

What we offer:
  • Flexible remote schedule
  • Access to training, tools, and ongoing mentorship
  • Supportive team environment
  • Opportunity to build professional skills in customer relations and travel planning
  • Performance-based earning potential with no cap

Additional Information:

Job Posted:
May 03, 2026

Work Type:
Remote work
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