Remote Customer Engagement Specialist Job at Traveling with Tasha (Seattle)

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Remote Bilingual Customer Service Specialist

Job details summary. Ottawa, Ontario. $21.63 per hour. Contract. Job category: c...

Location

Canada , Ottawa

Salary:

21.63 USD / Hour

Randstad

Expiration Date

August 08, 2026

Requirements

Exceptional oral and written proficiency in both French and English is mandatory. You must be able to explain complex financial directives clearly in both languages
At least 1 year in a high-volume call center, hospitality, or administrative role where multitasking was key
This role requires English proficiency to serve our national/international clientele and collaborate with stakeholders outside of Quebec and across Canada
To meet federal government security standards, you must have maintained continuous residency in Canada for the past 5 years (since March 2021)
High computer literacy. You are comfortable navigating up to 4 different systems simultaneously while engaging with a client
Ability to maintain high productivity and attention to detail during peak relocation seasons
Have status to work in Canada at the time of application
Successfully complete the enhanced government screening process
Pass a criminal background check
Pass a credit check

Job Responsibility

Main point of contact for members across phone, email, chat, and video, providing a warm and professional experience for every relocating member
Lead virtual consultations to map out relocation journeys, proactively addressing complex challenges and clarifying policies to ensure peace of mind
Manage the financial integrity of the move by reviewing, validating, and processing expense claims and advance requests with high accuracy
Navigate and interpret the Canadian Forces Relocation Directive. You will be the expert voice translating policy into actionable advice

What we offer

Competitive Compensation: A stable base rate of $21.63/hour with scheduled room to grow
Tiered Career Growth: Enter at Level I with structured, internal pathways to advance to Level II and Level III (accompanied by clear salary increases) as you master new skills
Future Reviews: Compensation is reviewed cyclically to ensure rates remain highly competitive in the regional market
Expert Directive Training: Deep-dive, paid training into the CAFRD directive—giving you an industry-recognized specialty
Mission-Driven Purpose: Directly support Canadian Armed Forces members and their families through vital life changes
Paid Training: 3-4 weeks (8:00 AM to 5:00 PM)

Fulltime

Engagement specialist

We are looking for an engagement specialist that will be the first point of cont...

Location

United States

Salary:

22.00 USD / Hour

LHH

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Prior sales and customer service experience
Professional and articulate voice
Excels working in a fast-paced environment with evolving business needs
Able to work a set Monday-Friday schedule
Home office that is noise and distraction free
Computer with an available USB port for a USB headset
Internet with a wired Ethernet connection to PC/Laptop
LinkedIn Profile

Job Responsibility

Successfully meet defined performance expectations by graduating from our structured onboarding program
Demonstrate knowledge of all LHH programs, features, and benefits during phone calls
Provide professional and timely follow up to all client and individual inquiries
Manage individual expectations by clearly communicating next steps and timing
Meet and/or exceed established engagement KPI metrics
Adhere to established outreach protocols
Accurately and properly document engagement efforts in ORBIT
Responding efficiently and accurately to calls, emails, and SMS explaining possible solutions and ensuring that clients feel supported and valued
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients as needed
Utilizing software, databases, scripts, and tools appropriately

What we offer

Growth opportunities within a human resources global leader
We prioritize learning to stay agile in an increasingly competitive business environment
We foster an open-minded environment where people spark new ideas and explore alternatives
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs
In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable

Parttime

Customer Delivery Specialist

We are looking for Customer Delivery Specialist to join our team! This role has ...

Location

Poland , Wroclaw

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Relationship management skills
Excellent communication skills and ability to build trust and confident with customers
Ability to work effectively with remote teams
Ability to work on own initiative and with team
Excellent interpersonal skills
Excellent attention to details
Problem solving skills with clear understanding ownership concept
Experience of Excel and MS word PC and core system skills
Mature personality with positive approach to changes
Ability to work in changeable business environment with time pressure

Job Responsibility

Prepare leasing documents accordingly to HPEFS policies and customer specific
Manage Sales and Service Excellence forecast for regular business with existing customers
supports Sales in new business acquisitions
Contact customers on regular basis in order to ensure smooth cooperation
Ensure proper contracts data reflection in the systems
Cooperate with suppliers in order to ensure proper and timely invoicing, monitors supplier payments TAT
Proactively work with customers, answer their questions, provide requested data
Engage with appropriated teams internally for complex customer queries
take ownership for solutions
Coordinate/monitor operational issues and propose solution to the team

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Customer Delivery Specialist

The Customer Delivery Specialist role at Hewlett Packard Enterprise involves pre...

Location

Poland , Wroclaw

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Relationship management skills
excellent communication skills and ability to build trust and confidence with customers
ability to work effectively with remote teams
ability to work on own initiative and with team
excellent interpersonal skills
excellent attention to details
problem solving skills with clear understanding ownership concept
experience of Excel and MS Word PC and core system skills
mature personality with positive approach to changes
ability to work in changeable business environment with time pressure

Job Responsibility

prepare leasing documents accordingly to HPEFS policies and customer specific
manage sales and service excellence forecast for regular business with existing customers, supports sales in new business acquisitions
contact customers on regular basis in order to ensure smooth cooperation
ensure proper contracts data reflection in the systems
cooperate with suppliers in order to ensure proper and timely invoicing, monitors supplier payments TAT
proactively work with customers, answer their questions, provide requested data
engage with appropriated teams internally for complex customer queries, take ownership for solutions
coordinate/monitor operational issues and propose solution to the team
ensure that solutions offered to the customer is compliant with legal, finance, pricing, PM requirements
support the deployment of new business tools which enhance the operational excellence and profitability of business

What we offer

health and wellbeing
personal and professional development
unconditional inclusion

Fulltime

International Business Development Specialist – Middle East and North Africa - Remote

At Boeing, we innovate and collaborate to make the world a better place. We’re c...

Location

United States , Washington D.C.

Salary:

169500.00 - 233200.00 USD / Year

Boeing

Expiration Date

Until further notice

Requirements

Previous experience in business development or defense sales with a track record of successful business capture
Significant experience working with Middle East defense and/or government customers (e.g., MoD, MoI, security forces), with proven success developing and closing opportunities in the region
Strong cultural fluency and understanding of Middle Eastern business practices, relationship-driven decision-making, and foreign MoD procurement norms
Ability to evaluate market opportunities, analyze customer needs and competitor offerings, and align capture strategies with organizational goals and regional priorities
Exceptional cross-cultural interpersonal skills with a relentless customer focus
proven ability to cultivate, maintain, and advance long-term relationships with senior regional stakeholders
Proven ability to engage and influence decision-makers and advisors, fostering trust through authentic, consistent, and culturally attuned interactions
Ability to clearly communicate and tailor messages for diverse audiences
comfortable delivering presentations, reports, and updates to senior leaders in both Western and Middle Eastern contexts
Ability to translate technical requirements and complex UAS capabilities into clear, customer-relevant value propositions for Middle Eastern defense customers

Job Responsibility

Lead business capture opportunities aligned with the international engagement strategy, proactively identifying new market opportunities to position the organization for growth
Analyze the company’s capabilities in comparison to customer requirements, budgets, expected timelines, and competitor offerings to identify strengths and areas for differentiation
Build and maintain strong relationships with customers, decision-makers, and influencers through consistent and meaningful engagement, fostering trust and collaboration
Gather and evaluate customer input to enhance satisfaction, improve solutions, and create opportunities for repeat business
Qualify and promptly address customer inquiries to drive action, secure commitments, and build credibility as a trusted partner
Manage bid and proposal activities by organizing efforts across internal stakeholders, ensuring deadlines are met, and securing alignment and approvals from executive leadership
Use deep knowledge of the company’s products, services, and processes to proactively shape customer requirements, influence purchasing decisions, and position for success
Create, maintain, and continuously update detailed campaign plans, tracking progress, customer responses, and opportunity status to inform long-range business strategies
Actively participate in trade shows, conferences, and customer engagements
coordinate follow-up actions and work closely with Marketing to amplify brand awareness and industry presence

Fulltime

Networking Technical Services Systems Integration Specialist

The Networking Technical Services (TS) Systems Integration Specialist is a seaso...

Location

Singapore , Singapore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Seasoned understanding and appreciation of technical design and business principles
Seasoned project fundamental and administration ability
Seasoned project skills which are demonstrated in the execution of installations and other assignments
Excellent customer engagement skills
Demonstrate relevant domain specialist knowledge
Excellent verbal communication skills
Client focused and displays a proactive approach to solving problems
Ability to work under pressure
Ability to coach, mentor and provide guidance to team members
Bachelor's degree or equivalent in Information Technology or Computing or a related field

Job Responsibility

Interacts with clients on site and remote to meet complex requirements of a solution
Escalates unresolved problems and issues to the relevant third parties
Responds to escalated client requests
Escalates complex problems to the relevant third parties
Writes reports and proposals and completes and maintains project documentation
Assists with the documentation of standard operating procedures relating to installations and fixes
Acts as coach and mentor to more junior Implementation Engineers and Technicians
Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets
Included in higher complexity design work, with input to the design expected
Expected to take ownership of relevant technologies according to domain or specialization

Fulltime

Employability Practitioner Skills Coach

Accountability for the delivery of a cohesive and comprehensive referral strateg...

Location

United Kingdom

Salary:

28000.00 - 34000.00 GBP / Year

Total Training Provision

Expiration Date

Until further notice

Requirements

Level 3 qualification in Employability, Learning and Development, Advice and Guidance, Education, Business Administration, Customer Service, or a related subject, or equivalent occupational experience
Coaching, Mentoring, Teaching, Assessing, or Learning and Development qualification (or willingness to work towards), such as TAQA, CAVA, AET, or equivalent
Functional Skills Level 2 in English and Mathematics (or equivalent)
Experience of coaching, mentoring, training, or supporting individuals within employability, education, apprenticeships, recruitment, welfare-to-work, youth services, or a related environment
Proven experience of supporting individuals to develop skills, overcome barriers, achieve goals, and progress into employment, apprenticeships, or further learning
Knowledge and understanding of employability programmes, apprenticeship standards, work-based learning, and career development practices
Understanding of learner-centred coaching techniques, target setting, action planning, progress reviews, and evidence collection
Knowledge of government-funded training programmes, employability initiatives, apprenticeships, or adult learning provision
Good understanding of labour market information, employer expectations, recruitment processes, and current employment trends
Excellent communication, interpersonal, coaching, and presentation skills, both written and verbal

Job Responsibility

Deliver and facilitate coaching, training, and learning activities that follow agreed learner journeys and support individuals to develop the knowledge, skills, behaviours, and confidence required to gain and sustain employment
Support learners to develop essential employability skills, including communication, teamwork, problem-solving, digital skills, job search techniques, interview preparation, and workplace professionalism
Deliver and support English, maths, and digital skills development where required, signposting learners to specialist support where appropriate
Complete learner reviews, progress meetings, and workplace visits in line with organisational, quality, and funding requirements
Work closely with employers, line managers, and workplace mentors to ensure learners receive the support and opportunities needed to achieve their development goals
Coach learners to gather and present evidence of learning, competence, and achievement, supporting progression towards qualifications, apprenticeships, or employment outcomes
Monitor learner engagement, attendance, wellbeing, and progression, taking proactive action to overcome barriers to learning and reduce withdrawals
Deliver enrichment activities that promote safeguarding, Prevent, British Values, equality, diversity and inclusion, wellbeing, resilience, and personal development
Support learners with career planning, progression opportunities, job applications, CV development, interview preparation, and transition into employment or further learning
Maintain accurate learner records and complete all administrative requirements within agreed timescales, ensuring compliance with organisational and funding requirements

What we offer

25 + all bank holidays, Birthday off, Christmas Shopping day
Total Leave – All staff benefit from 25 days annual leave + extra Christmas shopping day + extra day for Birthday + 8 Bank Holidays = Total 35 Days
2 Years’ Service – Staff who have passed 2 years’ service get an additional 2 days leave
5 Years’ Service – Staff who have passed 5 years’ service get an additional 2 days leave
10 Years’ Service – Staff who have passed 10 years’ service get an additional 2 days leave
Total Work Anniversary – Vouchers for colleagues who reach a work anniversary, £10 for every year reached
Total Health – Staff will have access to the Westfield Health Plan once they have successfully passed their probation & Health Assured from Day 1
Total Fridays – Early Finish Fridays. On the 2nd Friday of every month, staff benefit from a 3pm finish
Dress Down Fridays – Every Friday, staff do not need to wear formal work clothes
Buy & Sell – Buy up to 5 days of annual leave and sell up to 3

Fulltime

BPO Business Support Specialist

The Sales Team Leader is responsible for leading a team of outbound sales agents...

Location

India , Gurugam

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

5+ years of sales experience
2–3 years in team leadership role
Telecom/BPO experience preferred
Strong leadership and team management capability
Deep understanding of sales KPIs and forecasting
Excellent coaching and mentoring skills
Strong communication and stakeholder management
Analytical and data-driven decision-making ability

Job Responsibility

Lead, manage, and develop a team of outbound sales agents
Drive daily, weekly, and monthly sales targets and KPIs
Conduct regular performance reviews and coaching sessions
Motivate and engage team members to maximize productivity
Provide structured coaching through side-by-side and remote monitoring
Develop individual performance improvement plans
Enable skill development through feedback and training interventions
Drive quartile performance improvement across the team
Manage daily KPI delivery and operational performance
Ensure adherence to dialer usage, lead management, and sales processes

What we offer

All equipment required for you to be successful in your role
Virtual paid training
Comprehensive benefits package (medical, vision, and dental)
Employee Assistance Program
RRSP program options
Short- and Long-Term Disability options
Rewards and Recognition programs
Internal career advancement opportunities
Company-provided pick-up and drop facility (for night shifts)

Fulltime

Select Country

Remote Customer Engagement Specialist

Job Description

Job Responsibility

Requirements

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