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Remote Customer Advisor with Dutch

Portugal · Job Posted March 18, 2026
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Job Description

Atlean World is an HR SaaS Consultant dedicated to fostering multicultural environments as the new reality. We specialize in multilingual markets, ensuring candidates have a seamless recruitment journey. Your Next Job, Without Boundaries! If you’re living in Portugal we are offering a fantastic remote work opportunity for the role of Customer Advisor.

Job Responsibility

  • Listen to customers’ questions and concerns, and provide answers and solutions
  • Troubleshooting regarding orders, deliveries, payments and returns
  • Point of contact for external sellers
  • Provide information about digital products
  • Escalation and rerouting of issues to other departments

Requirements

  • Native level of written and verbal communication skills in Dutch
  • Availability to work in rotating shifts
  • Good computer skills
  • Excellent communication and interpersonal skills and team spirit
  • High School Diploma
  • EU passport/ID or a portuguese resident card

What we offer

  • Private Health Insurance from day one
  • Free portuguese lessons
  • Great opportunity to grow quickly within the company
  • Excellent work opportunity in a dynamic leading multinational company
  • Stable work and career progression
  • Investment in training (ongoing training) and personal development

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