Remote Bilingual Patient Caseworker Job at Randstad (Gatineau)

Remote Bilingual Patient Caseworker

Are you looking for the chance to work 100% from home while utilizing your organ...

Location

Canada , Moncton

Salary:

50000.00 - 55000.00 USD / Year ▼

Randstad

Expiration Date

August 16, 2026

Requirements

Minimum of 2+ years of recent experience (within the last 7 years) as a Patient Caseworker, Pharma Reimbursement Specialist, or Patient Coordinator
Fluent professional bilingualism (English/French, oral and written)
Tech-savvy with working proficiency in Microsoft Office (Word, Excel) and CRM systems (e.g., Salesforce)
Outstanding organizational skills, strong financial acumen, problem-solving capabilities, and a deeply empathetic communication style

Job Responsibility

Coordinate all aspects of prescription drug coverage by navigating public, private, and special access programs
Provide compassionate, professional telephone support to patients, healthcare professionals, and insurance bodies
Adhere to case-management protocols, managing patient onboarding documentation, tracking therapy disruptions, and filing mandatory adverse event reports
Act as the primary link between patients, pharmacies, and physicians' offices to maximize reimbursement solutions
Log every interactive update accurately into the internal database

What we offer

100% Work-From-Home permanent corporate opportunity
Day-1 Financial Security: RSP matching program, stock purchase plan, and competitive annual performance bonuses
Immediate Comprehensive Benefits: Day-1 access to full medical, dental, and vision packages
Paid Time Off: 3 weeks of paid vacation, plus dedicated sick and wellness days
Premium Wellness Support: Extensive physical, mental, and family care solutions (including backup dependent care and paid parental leave)
Equipment Provided: All home office hardware and tech tools are shipped directly to you

Fulltime

Remote Bilingual Patient Caseworker

We are currently hiring dedicated Bilingual Caseworkers for full-time, permanent...

Location

Canada , Montréal

Salary:

52000.00 - 55000.00 USD / Year ▼

Randstad

Expiration Date

August 15, 2026

Requirements

2+ years of recent experience (within the last 7 years) as a Patient Caseworker, Pharma Reimbursement Specialist, Patient Coordinator, or Patient Care Specialist
Must currently reside in Quebec (QC) or New Brunswick (NB)
5/5 Bilingualism (English/French, oral and written)
Legal eligibility to work full-time in Canada
Experience with CRM systems (such as Salesforce) and Microsoft Office
Top-notch organizational and prioritization skills
Strong problem-solving abilities, financial acumen
Capacity to handle sensitive healthcare topics with empathy and professionalism

Job Responsibility

Coordinate and manage all aspects required to obtain prescription drug coverage for patients
Navigate complex lobbying processes, investigate financial options, manage benefit investigations, and handle special authorizations and appeal requests
Implement call-centre programs providing telephone support to patients, healthcare professionals, and funding bodies regarding funding and access issues
Act as a critical liaison between patients, pharmacies, insurance companies, and physicians' offices to maximize reimbursement solutions and ensure timely medication access
Administer case-management protocols including data collection, ongoing patient follow-up, therapy disruption monitoring, and mandatory adverse event reporting
Accurately document every activity and interaction in the program-specific CRM database and coordinate all related paperwork for insurance and federal funding submissions

What we offer

100% Work-From-Home permanent opportunity
Registered Savings Plan (RSP) with an immediate company match starting on Day 1
Access to a company stock purchase program
Immediate access to full medical, dental, and vision care packages
3 weeks of paid vacation
Designated paid sick and wellness days
Annual performance bonus potential
Annual merit review process for salary increases
Extensive wellness and family support programs including backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, and paid parental/caregiver leave
Home office hardware and equipment provided

Fulltime

Remote Bilingual Patient Caseworker

Are you looking for the chance to work 100% from home while utilizing your organ...

Location

Canada , Gatineau

Salary:

52000.00 - 58000.00 CAD / Year ▼

Randstad

Expiration Date

August 06, 2026

Requirements

2+ years of recent experience (within the last 7 years) as a Patient Caseworker, Pharma Reimbursement Specialist, Patient Coordinator, or Patient Care Specialist
5/5 Bilingualism (English/French, oral and written)
Legal eligibility to work full-time in Canada
Experience with CRM systems (such as Salesforce) and Microsoft Office
Reside in Quebec or New Brunswick

Job Responsibility

Coordinate and manage all aspects required to obtain prescription drug coverage for patients
Navigate complex lobbying processes, investigate financial options, manage benefit investigations, and handle special authorizations and appeal requests
Implement call-centre programs providing telephone support to patients, healthcare professionals, and funding bodies regarding funding and access issues
Act as a critical liaison between patients, pharmacies, insurance companies, and physicians' offices to maximize reimbursement solutions and ensure timely medication access
Administer case-management protocols including data collection, ongoing patient follow-up, therapy disruption monitoring, and mandatory adverse event reporting
Accurately document every activity and interaction in the program-specific CRM database and coordinate all related paperwork for insurance and federal funding submissions

What we offer

Permanent & Remote: 100% Work-From-Home permanent opportunity
Day-1 Financial Security: Registered Savings Plan (RSP) with an immediate company match starting on Day 1, plus access to a company stock purchase program
Day-1 Comprehensive Benefits: Immediate access to full medical, dental, and vision care packages
Paid Time Off: 3 weeks of paid vacation, plus designated paid sick and wellness days
Bonus & Salary Growth: Annual performance bonus potential paired with an annual merit review process for salary increases
Wellness & Family Support: Extensive programs focusing on physical, emotional, financial, and social wellness (including backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, and paid parental/caregiver leave)
Equipment Provided: Home office hardware and equipment are provided as per company policy
Great Work-Life Balance: Monday-Friday schedules

Fulltime

Remote Bilingual Patient Caseworker

Are you looking for the chance to work 100% from home while utilizing your organ...

Location

Canada , Montreal

Salary:

52000.00 - 55000.00 CAD / Year ▼

Randstad

Expiration Date

Until further notice

Requirements

2+ years of recent experience (within last 7 years) as Patient Caseworker, Pharma Reimbursement Specialist, Patient Coordinator, or Patient Care Specialist
5/5 bilingual proficiency in French and English (oral and written)
Legal eligibility to work full-time in Canada
Reside in Quebec (QC) or New Brunswick (NB)
Experience with CRM systems (e.g., Salesforce) and Microsoft Office
Able to undergo and clear criminal and credit background checks
Available Monday-Friday, 8:00 am to 8:00 pm EST
No pre-booked vacations in next 3 months
Dedicated quiet workspace and stable internet

Job Responsibility

Coordinate and manage all aspects required to obtain prescription drug coverage for patients
Navigate complex lobbying processes, investigate financial options, manage benefit investigations, and handle special authorizations and appeal requests
Implement call-centre programs providing telephone support to patients, healthcare professionals, and funding bodies
Act as a critical liaison between patients, pharmacies, insurance companies, and physicians' offices
Administer case-management protocols including data collection, ongoing patient follow-up, therapy disruption monitoring, and mandatory adverse event reporting
Accurately document every activity and interaction in CRM database and coordinate related paperwork

What we offer

100% Work-From-Home permanent opportunity
Competitive Salary $52,000 – $55,000 annualized (hourly equivalent of $26.67 to $28.21/hr based on 37.5-hour paid work week)
Day-1 Registered Savings Plan (RSP) with immediate company match and stock purchase program
Day-1 full medical, dental, and vision care
3 weeks paid vacation plus paid sick and wellness days
Annual performance bonus and annual merit review
Wellness & Family Support programs
Home office equipment provided
Monday-Friday schedules, shifts between 8:00 am and 8:00 pm EST

Fulltime

Remote Bilingual Patient Caseworker

Are you looking for the chance to work 100% from home while utilizing your organ...

Location

Canada , Moncton

Salary:

52000.00 - 55000.00 USD / Year ▼

Randstad

Expiration Date

August 06, 2026

Requirements

2+ years of recent experience (within the last 7 years) as a Patient Caseworker, Pharma Reimbursement Specialist, Patient Coordinator, or Patient Care Specialist
5/5 bilingual proficiency in French and English (oral and written)
legal eligibility to work full-time in Canada
reside in Quebec (QC) or New Brunswick (NB)
experience with CRM systems (e.g., Salesforce) and Microsoft Office
comfortable with criminal and credit background checks
no pre-booked vacations in the next 3 months
dedicated quiet workspace and stable internet connection
fully available for schedule Monday-Friday 8 am - 8 pm EST

Job Responsibility

Coordinate and manage all aspects required to obtain prescription drug coverage for patients
Navigate complex lobbying processes, investigate financial options, manage benefit investigations, and handle special authorizations and appeal requests
Implement call-centre programs providing telephone support to patients, healthcare professionals, and funding bodies regarding funding and access issues
Act as a critical liaison between patients, pharmacies, insurance companies, and physicians' offices to maximize reimbursement solutions and ensure timely medication access
Administer case-management protocols including data collection, ongoing patient follow-up, therapy disruption monitoring, and mandatory adverse event reporting
Accurately document every activity and interaction in the program-specific CRM database and coordinate all related paperwork for insurance and federal funding submissions

What we offer

100% Work-From-Home permanent opportunity
Registered Savings Plan (RSP) with immediate company match starting on Day 1
Company stock purchase program
Immediate access to full medical, dental, and vision care packages
3 weeks paid vacation plus designated paid sick and wellness days
Annual performance bonus potential
Annual merit review process for salary increases
Wellness programs (physical, emotional, financial, social)
Backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental/caregiver leave
Home office hardware and equipment provided

Fulltime

New

Remote Bilingual Caseworker, Qc

Are you looking for the chance to work 100% from home while utilizing your organ...

Location

Canada , Saint-Laurent

Salary:

50000.00 - 55000.00 USD / Year ▼

Randstad

Expiration Date

September 06, 2026

Requirements

Minimum of 2+ years of recent experience (within the last 7 years) as a Patient Caseworker, Pharma Reimbursement Specialist, or Patient Coordinator
Fluent professional bilingualism (English/French, oral and written). This role requires bilingualism to serve a national patient base and collaborate with stakeholders outside of Quebec
Tech-savvy with working proficiency in Microsoft Office (Word, Excel) and CRM systems (e.g., Salesforce)
Outstanding organizational skills
strong financial acumen
problem-solving capabilities
deeply empathetic communication style

Job Responsibility

Casework & Reimbursement: Coordinate all aspects of prescription drug coverage by navigating public, private, and special access programs
Patient Engagement: Provide compassionate, professional telephone support to patients, healthcare professionals, and insurance bodies
Clinical Tracking: Adhere to case-management protocols, managing patient onboarding documentation, tracking therapy disruptions, and filing mandatory adverse event reports
Cross-Functional Liaison: Act as the primary link between patients, pharmacies, and physicians' offices to maximize reimbursement solutions
CRM Documentation: Log every interactive update accurately into the internal database

What we offer

100% Work-From-Home permanent corporate opportunity
Day-1 Financial Security: RSP matching program, stock purchase plan, and competitive annual performance bonuses
Immediate Comprehensive Benefits: Day-1 access to full medical, dental, and vision packages
Paid Time Off: 3 weeks of paid vacation, plus dedicated sick and wellness days
Premium Wellness Support: Extensive physical, mental, and family care solutions (including backup dependent care and paid parental leave)
Equipment Provided: All home office hardware and tech tools are shipped directly to you

Fulltime

Remote Bilingual Caseworker

Are you looking for the chance to work 100% from home while utilizing your organ...

Location

Canada , Saint-Laurent

Salary:

50000.00 - 55000.00 CAD / Year ▼

Randstad

Expiration Date

August 30, 2026

Requirements

Minimum of 2+ years of recent experience (within the last 7 years) as a Patient Caseworker, Pharma Reimbursement Specialist, or Patient Coordinator
Fluent professional bilingualism (English/French, oral and written)
Tech-savvy with working proficiency in Microsoft Office (Word, Excel) and CRM systems (e.g., Salesforce)
Outstanding organizational skills, strong financial acumen, problem-solving capabilities, and a deeply empathetic communication style

Job Responsibility

Coordinate all aspects of prescription drug coverage by navigating public, private, and special access programs
Provide compassionate, professional telephone support to patients, healthcare professionals, and insurance bodies
Adhere to case-management protocols, managing patient onboarding documentation, tracking therapy disruptions, and filing mandatory adverse event reports
Act as the primary link between patients, pharmacies, and physicians' offices to maximize reimbursement solutions
Log every interactive update accurately into the internal database

What we offer

100% Work-From-Home permanent corporate opportunity
Day-1 Financial Security: RSP matching program, stock purchase plan, and competitive annual performance bonuses
Immediate Comprehensive Benefits: Day-1 access to full medical, dental, and vision packages
Paid Time Off: 3 weeks of paid vacation, plus dedicated sick and wellness days
Premium Wellness Support: Extensive physical, mental, and family care solutions (including backup dependent care and paid parental leave)
Equipment Provided: All home office hardware and tech tools are shipped directly to you

Fulltime

Remote Bilingual Caseworker

Are you looking for the chance to work 100% from home while utilizing your organ...

Location

Canada , Moncton

Salary:

50000.00 - 55000.00 USD / Year ▼

Randstad

Expiration Date

August 14, 2026

Requirements

Minimum of 2+ years of recent experience (within the last 7 years) as a Patient Caseworker, Pharma Reimbursement Specialist, or Patient Coordinator
Fluent professional bilingualism (English/French, oral and written)
Tech-savvy with working proficiency in Microsoft Office (Word, Excel) and CRM systems (e.g., Salesforce)
Outstanding organizational skills
Strong financial acumen
Problem-solving capabilities
Deeply empathetic communication style

Job Responsibility

Coordinate all aspects of prescription drug coverage by navigating public, private, and special access programs
Provide compassionate, professional telephone support to patients, healthcare professionals, and insurance bodies
Adhere to case-management protocols, managing patient onboarding documentation, tracking therapy disruptions, and filing mandatory adverse event reports
Act as the primary link between patients, pharmacies, and physicians' offices to maximize reimbursement solutions
Log every interactive update accurately into the internal database

What we offer

100% Work-From-Home permanent corporate opportunity
Day-1 Financial Security: RSP matching program, stock purchase plan, and competitive annual performance bonuses
Immediate Comprehensive Benefits: Day-1 access to full medical, dental, and vision packages
Paid Time Off: 3 weeks of paid vacation, plus dedicated sick and wellness days
Premium Wellness Support: Extensive physical, mental, and family care solutions (including backup dependent care and paid parental leave)
Equipment Provided: All home office hardware and tech tools are shipped directly to you

Fulltime

Select Country

Remote Bilingual Patient Caseworker

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Remote Bilingual Patient Caseworker

Remote Bilingual Patient Caseworker

Remote Bilingual Patient Caseworker

Remote Bilingual Patient Caseworker

Remote Bilingual Patient Caseworker

Remote Bilingual Patient Caseworker

Remote Bilingual Caseworker, Qc

Remote Bilingual Caseworker

Remote Bilingual Caseworker

Our AI answers in your language