Remortgage Case Manager Job at Douglas Scott (Leeds)

Remortgage Case Manager

This is more than just a role – it’s an opportunity to grow in a supportive, peo...

Location

United Kingdom , Leeds

Salary:

Not provided

PEXA UK

Expiration Date

Until further notice

Requirements

2+ years experience as a Senior Case Executive handling complex remortgage cases
Solid Remortgage experience
Strong understanding of UK property law, remortgaging processes, and lender requirements
Familiarity with regulatory requirements, including Anti-Money Laundering (AML) and GDPR
Passion for providing an exceptional customer experience

Job Responsibility

Manage a high-volume caseload of remortgage matters from start to finish, with administrative support
Handle the more technical and challenging elements of the remortgage process with confidence
Deliver an outstanding service to clients, introducers, and business partners at every stage
Manage complex queries efficiently, resolving issues while protecting both the client’s and the business’s interests
Ensure all matters are billed correctly and that completion funds are transferred accurately and securely
Maintain files to the highest standards, ensuring compliance with SLAs, regulatory requirements, and industry best practice
Keep accurate and comprehensive records, including detailed telephone notes, while managing calls and emails promptly
Organise and prioritise workload effectively, ensuring deadlines are met and cases progress without delay
Take ownership of personal performance, consistently meeting and exceeding agreed targets
Proactively identify risks and implement solutions to prevent potential challenges

What we offer

Competitive salary + annual bonus
Hybrid working – 2 days in our stunning Leeds offices (you choose the days)
25 days holiday (plus bank holidays), increasing with service
4 wellness days every year to recharge and reset
A modern workspace with open-plan seating, yoga classes, and an on-site coffee shop
Generous pension & health plan contributions
Career progression opportunities across the PEXA Group

Fulltime

Remortgage Case Manager

A long standing modern law firm in central Leeds is growing their remortgage tea...

Location

United Kingdom , Leeds

Salary:

2000.00 - 2333.33 GBP / Month ▼

Douglas Scott

Expiration Date

Until further notice

Requirements

at least 12 months remortgage experience

Job Responsibility

managing your own large case load of remortgage files from start to finish

What we offer

hybrid working with 3 days at home
flexibility
above market salaries/bonuses
progression
lucrative bonus scheme

Fulltime

Remortgage Case Manager

A long standing modern law firm in central Leeds is growing their remortgage tea...

Location

United Kingdom , Leeds

Salary:

Not provided

Douglas Scott

Expiration Date

Until further notice

Requirements

At least 12 months remortgage experience

Job Responsibility

Managing your own large case load of remortgage files from start to finish

What we offer

Plenty of support
development
very lucrative bonus scheme
flexibility
above market salaries/bonuses
progression

Fulltime

Senior Case Executive

We’re building our team and looking for our next cohort of Senior Case Executive...

Location

United Kingdom , Leeds

Salary:

25000.00 - 30000.00 GBP / Year

PEXA UK

Expiration Date

Until further notice

Requirements

A couple of years’ experience as a Senior Case Executive handling complex remo cases
Solid Remortgage experience
Sale and Purchase experience is an advantage
Strong understanding of UK property law, remortgaging processes, and lender requirements
Familiarity with regulatory requirements, including Anti-Money Laundering (AML) and GDPR
Passion for providing an exceptional customer experience.

Job Responsibility

Own and manage complex remortgage cases
Work closely with customers, lenders, and solicitors
Solve problems, progress applications, and manage escalations
Help shape our customer journeys
Support junior team members along the way

What we offer

Annual bonus
Competitive benefits package

Fulltime

Residential Property Senior Associate

My client, a top 200 law firm, is looking for an experienced Residential Propert...

Location

United Kingdom , Epsom

Salary:

Not provided

Douglas Scott

Expiration Date

Until further notice

Requirements

Qualified Solicitor or Licensed Conveyancer with at least 6 years of residential property experience
Strong technical knowledge and ability to manage files independently
Excellent client care and communication skills
Proficient with case management systems and digital conveyancing tools

Job Responsibility

Manage a diverse caseload of residential property transactions
Sales and purchases of freehold and leasehold properties
Transfers of equity and remortgages
Shared ownership and new build transactions
Liaising with clients, agents, and other solicitors to ensure smooth and timely completions

What we offer

Hybrid working
Annual salary review
Annual bonus scheme
Interest free season ticket loan

Fulltime

Residential Property Associate

My client is a top 200 law firm, currently looking for an experienced Residentia...

Location

United Kingdom , London

Salary:

Not provided

Douglas Scott

Expiration Date

Until further notice

Requirements

Qualified Solicitor or Licensed Conveyancer with at least 3 years of residential property experience
Strong technical knowledge and ability to manage files independently
Excellent client care and communication skills
Proficient with case management systems and digital conveyancing tools

Job Responsibility

Manage a diverse caseload of residential property transactions, including sales and purchases of freehold and leasehold properties
Handle transfers of equity and remortgages
Oversee shared ownership and new build transactions
Liaise with clients, agents, and other solicitors to ensure smooth and timely completions

What we offer

Hybrid working
Annual salary review
Annual bonus scheme
Interest free season ticket loan
Paid professional memberships
Long service rewards

Fulltime

Technical Conveyancer / Property Lawyer

In this role, you’ll be the go-to expert for complex property cases, supporting ...

Location

United Kingdom , Leeds

Salary:

35000.00 - 45000.00 GBP / Year

PEXA UK

Expiration Date

Until further notice

Requirements

Legal qualification in Conveyancing
Experience of full end to end sale and purchase transactions
Confident outgoing personality and able to communicate effectively with all levels of staff and clients
Ability to prioritise work and use initiative
Demonstrate excellent Property legal skills
Ability to coach individuals to develop their knowledge and skills
Flexibility and adaptability and a willingness to embrace technology and change
Knowledge and experience of case management systems

Job Responsibility

Support remortgage teams with all legal aspects of property files – meeting targets, maintaining quality, maximising performance, and minimising risk/complaints
Manage complex property cases (e.g. unregistered titles, shared ownership staircasing, Islamic Finance conversion, lease extension checks, and post-completion issues)
Act as referral point for queries – providing technical/legal guidance, coaching, and support to team members
Handle non-standard requisitions and draft/approve undertakings
Manage shared equity cases, full UK Finance Handbook title checks, lease reviews, and identify title defects
Draft key legal documents (statements of truth, undertakings, transfers, etc.)
Be the escalation point for complex client queries
Apply Money Laundering regulations to relevant cases
Identify training needs and support development of team members (including preparing/delivering training materials)
Manage complaints in line with company policy

What we offer

Excellent Annual bonus scheme
Hybrid working – 2 days in our stunning Leeds offices (you choose the days)
25 days holiday (plus bank holidays), increasing with service
4 wellness days every year to recharge and reset
A modern workspace with open-plan seating, yoga classes, and an on-site coffee shop
Generous pension & health plan contributions
Career development opportunities across the PEXA Group

Fulltime

Property Lawyer

We are a specialist property law firm, with an Alternative Business Structure (A...

Location

United Kingdom , Leeds

Salary:

30000.00 - 40000.00 GBP / Year

PEXA UK

Expiration Date

Until further notice

Requirements

Legal qualification in Conveyancing
Experience of full end to end sale and purchase transactions
Confident outgoing personality and able to communicate effectively with all levels of staff and clients
Ability to prioritise work and use initiative
Demonstrate excellent Property legal skills
Ability to coach individuals to develop their knowledge and skills
Flexibility and adaptability and a willingness to embrace technology and change
Knowledge and experience of case management systems

Job Responsibility

Assist the remortgage client teams with all legal aspects of property files to ensure targets are met, quality standards maintained, financial performance is maximised and risks, complaints and write offs are minimised
Manage more complex Property cases including but not limited to unregistered, shared ownership staircasing, Islamic Finance conversion and checking Lease Extension documentation for registration
Deal with day to day queries and provide technical and legal guidance and coaching to team members and be a point of referral for the client teams
Deal with non-standard requisitions
Draft/approve undertakings
Deal with shared equity cases, full UK Finance Hand Book title checks, lease checking and identify title defects
Where required, draft documents including statement of truth, undertakings and transfers
Referral point for all complex queries for external clients
Use knowledge of Money Laundering principles and apply these to specific cases
Identify training requirements and assist in the training and development of the team members in conjunction with the Training Department including the preparation of training materials

Fulltime

Remortgage Case Manager

Douglas Scott

Location:
United Kingdom , Leeds

Category:
Legal

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
May 09, 2025

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Job Description:

Job Responsibility:

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