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We are seeking a Remedy Database Developer to take full ownership of a critical internal change management platform supporting customer communications for large-scale network operations. This system plays a key role in notifying 30+ million customers of planned service events and changes. This is a highly impactful role where you will design, build, and enhance workflows within a complex, high-volume data environment.
Job Responsibility:
Architect and develop BMC Remedy workflows and applications, including full control of data flow, messaging, and workflow logic
Own and enhance a Remedy-based change management system used across large-scale network operations
Work with large-scale SQL databases (4TB+, 100M+ rows) to design efficient queries, data models, and performance optimizations
Develop and maintain automation scripts (Python, Bash, Shell) within a Linux environment
Collaborate with cross-functional teams to support system enhancements, performance improvements, and production stability
Ensure reliability and scalability of workflows supporting high-volume customer communications
Requirements:
Strong experience with BMC Remedy (Remedy ITSM / Helix) development and workflow design
Proven experience working with large-scale SQL databases (terabyte-level datasets, high row counts)
Proficiency in Python, Bash, or Shell scripting in a Linux/Unix environment
Experience designing and maintaining data flows, messaging systems, and workflow-driven applications.
Nice to have:
Experience with JIRA or similar ticketing/workflow tools
Background supporting enterprise-scale systems or telecom environments.
What we offer:
High-impact system supporting millions of customers nationwide
Opportunity to own and modernize a mission-critical platform
Work within a large-scale, data-intensive environment
Hybrid schedule (4 days onsite) with strong team collaboration
Long-term stability with a well-established organization