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As a Boots Relief Phlebotomist, you will be based at our Manchester Market Street store but will regularly travel to our Liverpool New Mersey Retail Park, Wrexham Retail Park and Leeds Trinity Centre stores to provide support for our healthcare services, with more locations due to be added in the future. In these stores, you will conduct a variety of different pharmacy services across multiple stores including taking venous blood samples from patients. From managing the appointment diaries, greeting your patients and delivering the service, you will use your ability to connect with patients to provide exceptional patient centred care. You will spend your time building great relationships with your patients, listening to their concerns and managing every consultation with compassion. You will use your knowledge and training to confidently take every opportunity to provide holistic care and solutions which are right for the individual. You will have the opportunity every day to make a real difference to patients and with a wide range of responsibilities and services available. Working across different stores, you will have the opportunity to build relationships with multiple stores teams, making a difference to them all - no two days will be the same.
Job Responsibility:
Day to day management of the appointment diary
Greet, book in, and complete pre-consultation paperwork for patients
Take venous blood samples from individuals according to UK guidelines
Ensure samples are prepared for collection and escalated if missed
Communicate with store leadership team, Pharmacist and pharmacy team
Order and maintain adequate stock of consumables
Ensure the consultation space meets required standards
Requirements:
Minimum 12-month's phlebotomist experience
Willing to work weekdays and weekends
A full, valid UK driving licence and access to a car
An understanding that you may be requested to change where you are due to work at short notice
Punctuality to arrive at each store with plenty of time to set up
Healthcare Training Programme at NVQ2 or equivalent
Empathetic, approachable and able to build relationships quickly
A passion for customer care and working in healthcare
Nice to have:
Experience working within community pharmacy
What we offer:
Mileage expenses covered for travel to stores outside of base store
Generous staff discount
Discretionary Christmas Gift Payment
Enhanced maternity/paternity/adoption leave pay and gift card
Flexible benefits scheme
Access to free, 24/7 counselling and support through Employee Assistance Programme