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LandSea provides accommodation and catering solutions for workforces in remote locations throughout BC. We believe in and strive towards, "creating good places for people to live. Anywhere." The Relief Camp Manager / Housekeeper is responsible to ensure the overall organization, housekeeping and efficient operation of LandSea large camp facilities.
Job Responsibility:
Ensure all paperwork is completed in a timely and accurate manner and submitted to the Operations Department as per the required timelines
Daily submission of Camp Manager reports such as P&L statements, commissary paperwork, purchasing and receiving, inventory, and kitchen reports. Also update camp numbers to ensure adequate qualified employees
Ensure completion and accuracy of all camp-related employee paperwork including staff change forms, incident reports, performance management and evaluation forms, WCB forms (injury reporting package) and timesheets
Oversee the cleaning of accommodation units and equipment as per LandSea cleaning schedule and Food Safe standards
Facilitate safety meetings (using the Daily Toolbox Meeting form) on the 1st and 15th of each month, ensuring that all staff report accidents, safety concerns, and work hazards. Meeting minutes should be forwarded to LandSea Head Office
Ensure all food items are properly stored, served, and discarded as per HACCP and Food Safe standards
Counsel/coach employees as required and involve the Catering Recruitment team as necessary, to provide direction on disciplinary matters where appropriate
Oversee portioning of food items in accordance to client contract and Landsea Policies, Procedures and Best Practices to ensure food costs and product inventory are kept within budget
Ensure meal sheets are filled out neatly and accurately and ensure that the client and Chef sign each sheet
Submit client and third-party meal sheets each week including customer/client name, Camp number and location with legal land description number
Provide time sheets to the Head office each Sunday, ensuring staff initial hours worked
Schedule inventory of all kitchen products (usually at the end of each week and each month end), including the submission of inventory reports to the Head office within 3 days and a follow-up call to the Head office to verify receipt of the reports
Inventory meat products to match the facility menu plan for the week, ensuring that each inventory sheet contains the following information: weight, measurement and size of items, inventory date, facility name, and location
Assist with information gathering as it relates to incident investigation
Facilitate daily meetings with Senior Camp Attendant and Chef to discuss delegation of tasks to ensure required work is completed in a timely manner
Maintain ongoing communication and working rapport with all LandSea customers/clients, ensuring the customer or client is satisfied with overall service, cleanliness, and maintenance of our facilities
Oversee all camp operations including start-ups and shutdowns, operational, administrative and maintenance duties, budgetary responsibilities, and overall client satisfaction
Assist in the training of catering staff in remote camp locations, providing coaching, mentoring and support to all employees
Provide first-class customer service
Make beds, changes linens, comforters and towels
Remove garbage and high / low dusting
Cleaning bathrooms every day
Manage room changeover cleans by inbound and outbound lists
Maintain laundry and linen rooms
Requirements:
Minimum 4 years’ experience in a related field of work
preferably a large camp catering environment
3 or more years’ experience in a managerial role
Knowledge of Camp Manager Database programs and retail Point of Sale systems
Excellent interpersonal, verbal and written communication skills
Strong decision making and delegation skills
Strong knowledge and experience with Microsoft Office applications such as Outlook, Excel and Word
Superior organization and time management skills
Team player and can provide support, motivation and encouragement to others
Ability of administer and receive constructive feedback from both clients and LandSea employees
Stand, walk, stoop, kneel, or crouch for long periods of time
Fast and repetitive movements of fingers, hands, and wrists
Use muscles to lift, push, pull or carry objects up to 50 lbs
Use hands to handle objects and tools
Able to complete up to 12 hours shifts
LandSea and site-specific Orientation and Health and Safety
Drug and Alcohol Clearance
Food Safe Level 1
Completed Health Questionnaire
Valid Government Issued ID for travel
Two (2) references from former employers required
Nice to have:
CPR-AED Certification
CSTS 2020
WHIMIS 2015
Food Safe Level I
Food Safe Level II
HCCAP (Hazard Analysis Critical Control Point) Advanced Training