CrawlJobs Logo
Block Logo Block · IT - Administration

Reliability Program Manager (Hardware)

United States, Bay Area Employment contract 178200.00 - 297000.00 USD / Year · Job Posted May 03, 2026
Apply Position
Job Link Share

Job Description

As a Reliability Program Manager (REL PM) within Block Hardware, you will own the end-to-end strategy, planning, and execution of hardware reliability validation across our consumer electronics portfolio. You will serve as the single point of accountability for reliability test planning, execution, results synthesis, and cross-program learning, partnering closely with Hardware Engineering, Product Design, Quality, Operations, and Manufacturing. This role is highly technical and program-oriented, requiring a strong understanding of consumer electronics reliability methodologies and how lab-based testing translates to real-world customer use cases. You will bring structure, consistency, and deep focus to reliability work that today is distributed across multiple programs, enabling earlier risk identification, clearer decision-making, and higher overall product quality. The Reliability Program Manager operates as an independent, unbiased partner to individual product teams, ensuring that reliability risks are surfaced, prioritized, and resolved without being overshadowed by short-term schedule pressure.

Job Responsibility

  • Own the hardware reliability (REL) strategy across Block Hardware products, from early development through production
  • Define, maintain, and continuously improve standardized REL test plans by product category and development phase
  • Plan and manage REL schedules across multiple concurrent hardware programs
  • Serve as the primary point of contact for third-party reliability laboratories and contract manufacturer (CM) reliability partners
  • Drive execution of reliability testing at labs and CMs, ensuring clear scope, timelines, and deliverables
  • Track, analyze, and synthesize REL results, highlighting trends, risks, and systemic issues
  • Partner with Hardware Engineering and Product Design to drive failure analysis (FA), define mitigation and validation plans, and ensure reliability issues are appropriately prioritized and closed
  • Identify common failure modes and mitigation strategies across programs and ensure learnings are reused
  • Clearly communicate reliability status, risks, and tradeoffs to engineering leadership and program stakeholders
  • Establish operating mechanisms and documentation that improve REL consistency, efficiency, and transparency
  • Act as a strong advocate for product quality and long-term reliability throughout the development lifecycle

Requirements

  • BS degree in Mechanical Engineering, Electrical Engineering, Materials Science, or a related technical field
  • MS preferred
  • 8+ years of industry experience in consumer electronics, hardware development, or manufacturing environments
  • 5+ years of experience directly owning or managing hardware reliability programs, validation, or qualification
  • Strong hands-on knowledge of reliability testing methodologies (e.g., HALT, HASS, EVT/DVT/PVT REL testing, environmental, mechanical, and lifecycle testing)
  • Experience working with third-party REL labs and contract manufacturers
  • Ability to translate test results into meaningful product and customer impact
  • Strong program management skills with demonstrated ability to manage complex, cross-functional efforts
  • Excellent written and verbal communication skills, including executive-level synthesis
  • Comfort operating with high autonomy and accountability across multiple programs
  • Ability to travel internationally for builds, lab engagements, and manufacturing support as needed

Nice to have

  • Experience supporting products through mass production and field returns analysis
  • Familiarity with compliance, regulatory, or quality management systems
  • Background working in highly scaled consumer hardware organizations
  • Prior experience in an independent or centralized reliability function

What we offer

  • Remote work
  • medical insurance
  • flexible time off
  • retirement savings plans
  • modern family planning
Block - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Reliability Program Manager (Hardware)

8 matching positions

Supply Chain Employee Hardware Program Manager

We are seeking a Supply Chain Employee Hardware Program Manager to lead the end‑...
Location
Location
United States , Redmond
Salary
Salary:
96500.00 - 188400.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience
  • Bachelor’s degree and 5+ years’ experience in supply chain, hardware, operations, procurement, or global program management
  • Proven experience managing supplier‑driven programs with a focus on user experience and overall best in class operations
  • Contract negotiation expertise: multi-million-dollar SOWs, Masters, and SLA performance management
  • Experience driving process reengineering and automation in complex environments
  • Sound knowledge in area of Technology, Hardware, Manufacturing
  • Sound experience in process, dashboard, AI, and tools development to improve productivity, efficiency and user experience in Procurement or Supply Chain space
  • Proficient analytical and reporting skills with hands on with reporting technologies is an added advantage – Power BI, AI Agents, etc.
Job Responsibility
Job Responsibility
  • Lead strategic OEM supplier relationships including monthly business reviews, SLA performance management, and multi-year contract negotiations (SOW/MPPA)
  • Negotiate pricing, volume rebates, and contract terms to achieve annual savings targets while maintaining supply continuity
  • Drive supplier performance improvements through data-driven scorecards and corrective action planning
  • Manage global hardware supply chain including demand planning, inventory optimization, device order backlog management
  • Partner with IT and product stakeholders on device certification, roadmap alignment, and lifecycle planning
  • Lead data engineering initiatives to improve accuracy by owning business logic
  • Develop Power BI dashboards for KPI tracking
  • Drive AI adoption and process automation to eliminate manual tasks and enhance user experience
  • Monitor program performance and lead continuous improvement initiatives focused on efficiency, speed, and reliability
  • Ensure proficient data discipline, reporting, and insights to support operational and leadership decisions
  • Fulltime
Read More
Arrow Right

Principal Technical Program Manager (Quantum Hardware and Firmware Systems)

Microsoft Quantum team is dedicated to developing the first scalable, fault-tole...
Location
Location
United States , Redmond
Salary
Salary:
139900.00 - 274800.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree AND 6+ years experience in quantum information, physics, materials science, electrical engineering, hardware systems, engineering, or related technical fields OR equivalent experience
  • 3+ years of experience managing cross-functional and/or cross-team projects.
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
  • Citizenship & Citizenship Verification: This role will require access to information that is controlled for export under export control regulations, potentially under the U.S. International Traffic in Arms Regulations or Export Administration Regulations, the EU Dual Use Regulation, and/or other export control regulations. As a condition of employment, the successful candidate will be required to provide proof of citizenship, U.S. permanent residency, or other protected status (e.g., under 8 U.S.C. § 1324b(a)(3)) for assessment of eligibility to access the export-controlled information. To meet this legal requirement, and as a condition of employment, the successful candidate's citizenship will be verified with a valid passport. Lawful permanent residents, refugees, and asylees may verify status using other documents, where applicable.
  • Ability to leverage AI tools to drive innovation and efficiency (e.g., performance modeling and analysis, research gathering, day to day task automation).
  • Apply AI to accelerate engineering and lab workflows. Design and build AI agents/copilots that assist with experiment setup, log triage, measurement report generation, protocol templating, and knowledge retrieval (e.g., instrument manuals, design docs).
  • Evaluate agentic solutions with measurable metrics and humanintheloop safeguards following Microsoft Responsible AI requirements for generative AI.
  • 10+ years of experience owning and managing multi-year, highly complex hardware and firmware product portfolios involving deep-tech or first-of-a-kind technologies, including board bring-up, System-on-Chip (SoC) bring-up, BIOS and driver development, Application Specific Integrated Circuits (ASICs), Field Programmable Gate Arrays (FPGAs), quantum systems, advanced chip packaging, cryoelectronics, or other high-reliability hardware.
  • Experience managing firmware and hardware product development across the full lifecycle, including R&D, system integration, hardware-software integration, new-technology introduction, and technology transfer from R&D into scaled engineering and manufacturing, including hardware quality systems and development or auditing of test and validation protocols.
  • Experience with hands-on firmware, low-level systems, or advanced hardware R&D, including BIOS, drivers, embedded systems, quantum device development, quantum error correction, measurement/control systems, or similar advanced hardware domains.
Job Responsibility
Job Responsibility
  • Drive Program Execution: Lead comprehensive program management for pivotal quantum hardware initiatives. Oversee all phases, including concept development, engineering design, prototyping, validation, operational scaling, and ongoing delivery. Collaborate closely with system architects, research scientists, and hardware engineers to ensure successful outcomes for each project
  • Strategic Planning & Roadmapping: Work with program management leadership, engineering teams, and executive stakeholders to develop and maintain a clear roadmap for hardware platform advancement. Align technical milestones, allocate resources, manage schedules, and address risks to support Microsoft Quantum’s overarching long-term goals
  • Cross-Disciplinary Coordination: Facilitate collaboration and alignment among teams specializing in quantum device physics, cryoelectronics, materials science, hardware control, manufacturing, supply chain, integration, and cloud hardware operations. Ensure that integrated efforts result in reliable and scalable hardware solutions
  • Supplier & Partner Engagement: Manage relationships with external foundries, research laboratories, equipment vendors, and strategic partners. Foster cross-company collaboration, establish clear requirements, and ensure compliance with Microsoft’s standards for quality, safety, and data security
  • Risk Management: Identify, monitor, and mitigate technical, scheduling, and operational risks throughout program execution. Apply continuous improvement strategies and adjust programs in response to lessons learned and evolving technology trends
  • Agile Delivery: Oversee Agile program processes and ceremonies, promote transparency by conducting regular reviews and updates, and proactively remove obstacles to ensure timely achievement of critical deliverables
  • Customer Focus: Incorporate feedback from internal and pilot customers—including researchers, manufacturing partners, and Azure Quantum platform teams—to guide improvements in hardware and processes
  • Executive Communication: Develop concise, data-driven reports and executive updates that communicate program status, milestones, risks, dependencies, and impact, upholding Microsoft’s high standards for stakeholder engagement and reporting
  • Embody our culture and values
  • Fulltime
Read More
Arrow Right

Hardware Operations Program Manager- Robotics

At Meta’s Reality Labs, we are developing the future of robotics. Meta is seekin...
Location
Location
United States , Redmond
Salary
Salary:
118000.00 - 170000.00 USD / Year
meta.com Logo
Meta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree or equivalent practical experience
  • 5+ years of experience in technical program management, project management, and/or operations management
  • Experience understanding and communicating technical information to non-experts and cross-functional stakeholders
  • Demonstrated experience operating independently, be detail-oriented, and deliver results in a highly organized manner
  • Proven interpersonal skills, including relationship building and collaboration within broad cross-functional teams
  • Experience operating autonomously across multiple teams and managing complex dependencies
  • Experience resolving conflicts and driving decisions across stakeholders with differing priorities
  • Experience navigating ambiguous problem spaces and evolving responsibilities in fast-moving environments
Job Responsibility
Job Responsibility
  • Drive end-to-end execution for early-stage robotics hardware programs, ensuring program plans, dependencies, and deliverables are defined, tracked, and met
  • Manage prototype sourcing and logistics for early-stage program needs, including Hardware Purchase Orders (POs), Requests for Proposals (RFPs), vendor quotes, and invoice approvals
  • Lead cross-functional evaluation of major hardware CapEx and OpEx decisions, including business cases on manufacturing scope and insource vs. outsource tradeoffs
  • Facilitate logistics and tracking for prototype part movement across internal, supplier, and external sites, including shipment coordination and delivery verification
  • Manage distribution of prototype hardware by tracking prototype and parts inventory, coordinating demo experiences, and maintaining prototype documentation and readiness status
  • Own hardware budget tracking and reporting
  • create reliable quarterly estimates and actuals in partnership with finance and program stakeholders
  • Coordinate across finance, facilities, procurement, and legal to enable contracts, purchasing, site needs, and vendor engagements required for program execution
  • Proactively identify inefficiencies, risks, and bottlenecks
  • develop mitigation plans, drive alignment on decisions, and ensure timely follow-through
What we offer
What we offer
  • bonus
  • equity
  • benefits
  • Fulltime
Read More
Arrow Right
New

Senior Technical Program Manager

At Microsoft Research, we are shaping the future of AI infrastructure by pursuin...
Location
Location
United Kingdom , Cambridge
Salary
Salary:
73800.00 - 121300.00 GBP / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master's or PhD Degree in computer engineering, electrical/electronic engineering, computer science, physics, applied physics, optics/photonics, materials science, or a related field AND 3 to 5 years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
  • 3+ years of experience managing cross-functional and/or cross-team projects
  • Ability to operate effectively in a multi-disciplinary environment
  • Excellent communication skills in English, both written and spoken, including the skill to clearly communicate technical results and justify assumptions to diverse technical audiences
  • Basic understanding of optics and/or photonics, sufficient to engage with researchers and suppliers on technical trade-offs in optical systems
Job Responsibility
Job Responsibility
  • Translate early-stage research from Microsoft Research and applied R&D into shippable cloud AI capabilities, shaping technical concepts into product roadmaps with researchers, driving execution with Azure engineering teams, and managing external hardware and software suppliers to land critical dependencies on time and on spec
  • Partner with MSR researchers, Azure engineering teams, and external hardware and software vendors to design technical solutions that span models, systems, and hardware
  • Define what success looks like for moving research prototypes to general availability, the technical bar, the launch criteria, and the cross-team commitments, and hold MSR, Azure, and supplier stakeholders aligned to it through every program milestone
  • Own the program structure end-to-end: roadmap, schedule, staging and rollout plans, and governance for multi-team, multi-quarter efforts that cut across MSR, Azure, and the supplier ecosystem
  • Close the loop from production back to research: validate use cases against live workloads, instrument performance and reliability metrics at cloud AI scale, and bring signal from customer engagements back to MSR and Azure teams to shape the next generation of platform investments
What we offer
What we offer
  • Benefits and other compensation (see additional pay information link)
  • Fulltime
Read More
Arrow Right
New

Principal Technical Program Manager (Quantum)

At Microsoft Quantum, we aim to empower science and scientists to solve the worl...
Location
Location
Denmark , Kongens Lyngby
Salary
Salary:
912400.00 - 1559800.00 DKK / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Doctorate in Physics, Engineering, or related field AND experience in hardware development, technical program management, quantum physics (or related field)
  • OR Master's Degree in Physics, Engineering, or related field AND significant experience in hardware development, technical program management, quantum physics (or related field)
  • Demonstrated experience driving complex, cross-functional programs with multiple stakeholders and dependencies across organizational boundaries
  • Technical depth in advanced hardware or experimental systems, such as device development, semiconductor manufacturing, measurement and control systems, or related quantum or semiconductor domains
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter
  • Citizenship & Citizenship Verification: This role will require access to information that is controlled for export under export control regulations
  • Ability to leverage AI tools to drive innovation and efficiency
  • Ability to work in an AI-first environment using modern AI tools to accelerate discovery through hardware development
Job Responsibility
Job Responsibility
  • Drive Program Execution & Delivery: Lead end-to-end execution of complex hardware development programs, ensuring clear milestones, dependency management, and disciplined, predictable delivery across the 1P Quantum stack—while proactively identifying and mitigating technical and program risks
  • Strategic Planning & Roadmapping: Define and drive program strategy and roadmaps across the 1P Quantum stack, setting direction, priorities, and success criteria in partnership with technical leadership to guide the transition from research to scalable, production-ready systems
  • Cross-Disciplinary Coordination & Alignment: Facilitate collaboration across quantum physicists, device engineers, process development engineers, systems engineering, and partners—bringing clarity to complex spaces and driving alignment across stakeholders and leadership to enable reliable, scalable hardware solutions
  • Supplier & Partner Management: Build and manage relationships with external partners and suppliers, including advanced fabrication and manufacturing partners, aligning on technical direction, requirements, execution plans, and delivery commitments—while ensuring compliance with Microsoft standards for quality, safety, and data security
  • AI-Driven Development Acceleration: Identify and drive opportunities to leverage AI, machine learning, and automation to optimize engineering workflows, improve decision-making, and increase development velocity across the hardware stack
  • Data, Quality & Yield Excellence: Drive a data-informed approach to program and engineering execution, and lead systemic improvements in quality, yield, and reliability by scaling industry best practices e.g., root cause analysis, statistical methods, yield optimization, enabling efficient scale-up from development to manufacturing
  • Fulltime
Read More
Arrow Right

Principal Technical Program Manager

At Microsoft Research (MSR), we are shaping the future of Artificial Intelligenc...
Location
Location
United States , Multiple Locations
Salary
Salary:
142800.00 - 274800.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in computer engineering, electrical/electronic engineering, computer science, physics, applied physics, optics/photonics, materials science, or a related field AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
  • 3+ years of experience managing cross-functional and/or cross-team projects
Job Responsibility
Job Responsibility
  • You will translate early-stage research from Microsoft Research and applied R&D into shippable cloud AI capabilities, shaping technical concepts into product roadmaps with researchers, driving execution with Azure engineering teams, and managing external hardware and software suppliers to land critical dependencies on time and on spec
  • You will partner with MSR researchers, Azure engineering teams, and external hardware and software vendors to design technical solutions that span models, systems, and hardware. You will surface the trade-offs and risks behind those choices and make data-driven recommendations to research and engineering leads, and supplier partners
  • You will define what success looks like for moving research prototypes to general availability, the technical bar, the launch criteria, and the cross-team commitments, and hold MSR, Azure, and supplier stakeholders aligned to it through every program milestone
  • You will own the program structure end-to-end: roadmap, schedule, staging and rollout plans, and governance for multi-team, multi-quarter efforts that cut across MSR, Azure, and the supplier ecosystem
  • You will close the loop from production back to research: validate use cases against live workloads, instrument performance and reliability metrics at cloud AI scale, and bring signal from customer engagements back to MSR and Azure teams to shape the next generation of platform investments
What we offer
What we offer
  • Certain roles may be eligible for benefits and other compensation
  • Fulltime
Read More
Arrow Right

Technical Program Manager, Fair (Ai Research)

As a Technical Program Manager (TPM) at FAIR, you will lead complex, cross-funct...
Location
Location
United States , New York
Salary
Salary:
199000.00 - 272000.00 USD / Year
meta.com Logo
Meta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • B.S. in Computer Science or a related technical discipline, or equivalent experience
  • 10+ years of software engineering, systems engineering, hardware engineering, or technical product/program management experience
  • Experience managing technical programs in compute infrastructure, data engineering, machine learning, or generative AI, ideally in a research or lab environment
  • Organizational, communication, and stakeholder management skills, with demonstrated experience building partnerships across technical and research teams
  • Experience to work cross-functionally in a fast-paced, ambiguous environment
Job Responsibility
Job Responsibility
  • Drive end-to-end program management for technical initiatives spanning compute infrastructure, data management, and generative AI projects. Ensure alignment and execution across research, engineering, product, infrastructure, and operations teams
  • Collaborate directly with researchers to understand evolving requirements, workflows, and challenges. Co-design solutions that enable advanced experiments, model development, and scientific breakthroughs
  • Guide technical strategy, system architecture, and process improvements for compute systems, data pipelines, and generative model productionization. Identify and mitigate risks, resolve blockers, and ensure program milestones are met
  • Develop and implement best practices for reliability, scalability, data quality, and privacy. Support both technical and operational needs to ensure solutions are effective and adaptable
  • Facilitate regular communication, documentation, and feedback loops with all stakeholders, including leadership and external partners. Provide clear updates and ensure transparency as program needs evolve
What we offer
What we offer
  • bonus
  • equity
  • benefits
  • Fulltime
Read More
Arrow Right

Staff System Development Technical Program Manager

As part of the Data Center Platform Engineering organization, the Staff Product ...
Location
Location
United States , Austin, Texas or Secaucus, New Jersey
Salary
Salary:
136320.00 - 204480.00 USD / Year
amd.com Logo
AMD
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience owning system-level hardware programs across the full development lifecycle
  • from architecture definition and early prototyping through production ramp and sustaining
  • Strong technical depth in hardware systems
  • Demonstrated ability to manage cross-functional execution across hardware engineering
  • BMC/BIOS
  • manufacturing
  • quality
  • operations
  • and supply chain teams
  • Experience driving design for manufacturability
Job Responsibility
Job Responsibility
  • Own system-level technical program strategy and execution across feature delivery
  • product quality
  • and continuity of supply
  • Lead triage and debug activities
  • driving root-cause identification and issue resolution to closure
  • Drive cross-functional alignment between Engineering
  • Product Management
  • Sales
  • Operations
  • and Supply Chain
  • Fulltime
Read More
Arrow Right