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The position is responsible for bringing DevOps/SRE (Site Reliability Engineering) mindset, practices and working together with the team of Developer Services engineers on automation of manual/repetitive processes, integration with AI tools, driving resiliency, supporting service migrations to SaaS and issue investigations with best practices proposals being deployed.
Job Responsibility
Work in an agile software development environment, developing quality and scalable software solutions using leading-edge technologies
Work closely with developers, engineers and non-technology employees to help them be more productive with the use of the CI/CD tools
Collaborate with Citi Developer Services engineers to automate manual and repetitive processes, integrate services with AI (by building and maintaining MCP - Model Context Protocol servers), enhance system resiliency, and coordinate service issue investigations by deploying best practices
Automate manual activities, repetitive processes, reporting, controls, etc., configure and tune them
Continuously improve systems resiliency, reliability - through a design and development of software solutions and streamlined processes
Mitigate risk by analyzing the root cause of production issues, impacts to business, and required corrective actions
Requirements
Software development experience scripting in Python/Shell
Understanding of SRE principles, DevOps, CI/CD pipeline and tools
Experience analyzing data to drive decisions
Strong analytical, algorithmic, and problem-solving skills
Excellent teamwork, proactive attitude, strong communication skills, both written and oral
Nice to have
Knowledge of Performance Testing tools like LoadRunner/Performance Center
Knowledge of Grafana/Splunk and MCP
What we offer
Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
Employee Assistance Program financed by Employer
Paid Parental Leave Program (maternity and paternity leave
statutory and 2 weeks additional paid paternity leave)
Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events
Additional day off for volunteering
Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform
Opportunity to receive an annual discretionary incentive award