Reliability Engineer 3

• Developing, coordinating, and conducting technical reliability studies on engineering designs to assess the likelihood that a product/process performs its intended function over the intended lifecycle
• Measuring and analyzing the reliability of the design, materials, processes, cost, and final products of production
• Recommending design or test methods and statistical process control procedures for achieving required levels of product reliability
• Completing risk analysis studies of new designs and processes
• Undertaking testing and analysis on failures, proposing changes in design or formulation to improve system and/or process reliability
• Supporting production applications and proactively looking for ways to automate your discoveries, eliminate incidents from recurring and/or reduce the time it takes to get our customers back up and running
• Improving the following for our applications: availability, latency, performance, efficiency, and effective proactive monitoring
• Interfaces with business users, development teams and system administrators to ensure systems perform to meet their business needs and specifications

• Bachelor's degree, or equivalent work experience
• Five to seven years of relevant work experience in business and risk analysis, IT Service Management, production support, product/project management, or application development
• Proven experience as a Site Reliability Engineer or similar role
• Strong knowledge of monitoring tools and incident management
• Proficiency in Python or Powershell
• Excellent problem-solving and troubleshooting skills
• Strong experience with AWS or Azure services
• Experience with Docker and container clustering technologies like AWS ECS or Kubernetes
• Experience with monitoring and logging tools such as Data Dog, Splunk, Elasticsearch, Kibana and CloudWatch
• Experience using GitLab/GitHub for version control and/or you’ve tracked work
• Strong communication and collaboration abilities
• Financial Services industry experience a plus

Financial Services industry experience a plus

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law