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We are seeking an experienced Release Train Engineer/IT Program Manager to lead and deliver complex, enterprise-level technology projects/programs within our health insurance organization leveraging agile methodology. This role will manage multi million dollar projects/programs supporting key initiatives that enhance member experience, modernize business systems, and ensure regulatory compliance. This role will drive end-to-end program execution — from strategy and planning to delivery and performance measurement — while collaborating with executive sponsors, IT leaders, and cross-functional teams.
Job Responsibility:
Lead the planning, execution, and delivery of high-value IT programs aligned with enterprise priorities and business strategy
Develop detailed program charters, roadmaps, schedules, and budgets to ensure successful delivery across multiple projects
Coordinate and influence cross-functional teams including IT, business operations and infrastructure
Oversee program governance, ensuring proper reporting, financial tracking, and risk management
Build strong relationships with leadership and subject-matter experts to ensure value-driven outcomes and operational readiness
Manage vendor engagements and third-party delivery partners to ensure quality, cost, and schedule compliance
Monitor key performance indicators, ensuring measurable business outcomes and benefits realization
Identify and resolve interdependencies and risks that impact program scope, schedule, or budget
Serve as a trusted advisor to business and IT stakeholders, providing insight and leadership to guide decision-making
Promote best practices in project and program management to improve consistency and predictability of delivery
Promote collaboration, supporting the Product Manager/Owner, and driving continuous improvement
Ensure the effective implementation of the Scrum framework, creating a conducive environment for the team's success, and fostering a culture of collaboration and continuous learning
Create communication mechanisms or feedback loop platforms for effective stakeholder engagement and collaboration
Requirements:
10+ years experience in Project Management working with cross-functional teams
5+ years experience as Release Train Engineer or leading program management efforts within a large organization
Strong understanding of healthcare payer systems
Excellent communication, facilitation and stake holder management skills across technical and non-technical audiences
Strong analytical, organizational and risk management capabilities
Understanding of software development methodologies
Proficient in following tools: Jira, IBM RTC (Rational Team Concert), IBM RRC (Rational Requirement Composer), Clarity (for budget management), SharePoint, QuickBase and other Microsoft office tools
Nice to have:
Certifications Preferred: Project Management Professional, RTE and SM Certifications
What we offer:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility
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