Release Operations professional

• Coordinate and monitor release schedules and technical activities across multiple teams
• Create and maintain a daily release calendar covering activities from yesterday, today, and tomorrow
• Review, open, and manage change tickets, ensuring accurate tracking through completion
• Coordinate and edit release notes, including rewriting content to be partner-facing and validating detailed technical information
• Act as a liaison between internal development teams, release management teams, and external syndication partners
• Host and participate in business-to-business partner calls to review releases, timelines, and impacts
• Support proposal and contract coordination by assisting with plans, specifications, schedules, and financial conditions
• Ensure adherence to master plans, schedules, and established release processes
• Identify release issues and develop solutions to keep work on track
• Provide operational guidance and advisory support to cross-functional teams
• Ensure deliverables are completed on time and within scope

• Minimum 5 years of experience in release operations, release management, or a related coordination role
• Experience working in complex, multi-team technical environments
• Strong understanding of how releases roll out across platforms, devices, and firmware
• Hands-on experience with: ServiceNow
• Jira
• Confluence
• Proven ability to manage daily, time-sensitive deliverables from start to finish
• Strong written and verbal communication skills, including partner-facing communications
• Experience supporting business-to-business interactions
• Ability to manage multiple workstreams and pivot quickly as priorities change
• Proficiency with Microsoft Office
• Bachelor’s degree preferred
• Equivalent experience considered

Smartsheet experience is a plus

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan