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We are looking for a detail-oriented Release of Information Specialist to support health information operations in Henderson, Nevada. This Long-term Contract position focuses on processing medical record requests accurately, protecting patient confidentiality, and ensuring timely delivery of information in accordance with healthcare regulations. The ideal candidate is organized, service-focused, and comfortable working in a fast-paced HIM environment.
Job Responsibility
Process incoming requests for medical records and related documentation while verifying authorization, identity, and release criteria before disclosure
Review patient information carefully to ensure all released records meet privacy standards, legal requirements, and organizational policies
Coordinate with clinical and administrative teams to gather, track, and deliver requested health information within established timelines
Maintain complete and accurate logs of disclosure activity, request status, and supporting documentation in designated systems
Respond professionally to questions from patients, providers, insurers, and other authorized parties regarding record release procedures
Identify incomplete, inaccurate, or noncompliant requests and follow up to obtain corrections before fulfilling them
Support daily HIM workflows by organizing documents, prioritizing urgent requests, and escalating sensitive issues when needed
Requirements
Previous experience in health information management, medical records, or a related healthcare administrative role
Working knowledge of HIPAA, patient privacy practices, and records release procedures within a healthcare setting
Strong attention to detail with the ability to manage high-volume requests while maintaining accuracy
Proficiency with electronic health record platforms and standard office software used for documentation and tracking
Effective written and verbal communication skills for interacting with internal teams and external requestors
Ability to stay organized, handle confidential information responsibly, and meet turnaround expectations consistently